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#63

Salesmsg is ranked #63 in the SMS Marketing Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Salesmsg Pricing

Based on our most recent analysis, Salesmsg pricing starts at $25 (Monthly).

Price
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Starting From
$25
Pricing Model
Monthly
Free Trial
Yes, Request for Free

Training Resources

Salesmsg is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Salesmsg:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Salesmsg Benefits and Insights

Why use Salesmsg?

Key differentiators & advantages of Salesmsg

  • Increased Engagement: SMS messages have a 98% open rate, ensuring your marketing efforts reach a wider audience effectively.
  • Immediate Communication: Text messages are typically read within minutes, allowing for real-time interaction with customers.
  • Higher Response Rates: SMS marketing boasts response rates of up to 45%, significantly higher than email marketing.
  • Personalized Messaging: Tailor messages to individual recipients, enhancing customer experience and fostering loyalty.
  • Cost-Effective: SMS marketing is more affordable compared to traditional advertising channels, providing a high return on investment.
  • Automation Capabilities: Schedule messages and automate follow-ups, saving time and ensuring consistent communication.
  • Enhanced Customer Support: Use SMS for customer service, offering quick and convenient support that improves satisfaction.
  • Integration with CRM: Seamlessly integrate with CRM systems to streamline workflows and maintain accurate customer records.
  • Compliance and Security: Adheres to industry regulations and ensures data security, protecting both your business and customers.
  • Scalability: Easily scale your SMS campaigns to accommodate growing customer bases without compromising efficiency.
  • Detailed Analytics: Access comprehensive analytics to measure campaign performance and make data-driven decisions.
  • Improved Conversion Rates: Drive higher conversion rates by reaching customers directly on their mobile devices.
  • Versatile Use Cases: Utilize SMS for various purposes, including promotions, reminders, surveys, and alerts.
  • Customer Segmentation: Segment your audience to send targeted messages, increasing relevance and engagement.
  • Eco-Friendly: Reduce paper waste by opting for digital communication, contributing to environmental sustainability.

Industry Expertise

Salesmsg is a business texting platform that specializes in helping businesses connect with customers and leads through SMS messaging. It's best suited for businesses of all sizes that want to leverage the power of text messaging for marketing, sales, and customer support.

Synopsis of User Ratings and Reviews

Based on an aggregate of Salesmsg reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Easy to Use: Users consistently praise Salesmsg for its intuitive design and straightforward functionality, making it simple to send and manage SMS messages without a steep learning curve.
  • HubSpot Integration: The seamless integration with HubSpot is a standout feature, allowing users to initiate and manage SMS conversations directly within their HubSpot workflows, enhancing efficiency and streamlining communication.
  • Improved Customer Engagement: Salesmsg facilitates faster and more personalized interactions with customers through two-way texting, leading to stronger relationships and increased engagement levels.
  • Saved Replies: The platform's saved replies feature lets users create and store pre-written responses to common inquiries, saving time and ensuring consistent messaging.

Cons

  • Clunky Interface: Some users have reported that the interface feels clunky, particularly when trying to manage group texts or navigate certain features.
  • Limited CRM Integrations: While Salesmsg integrates well with HubSpot, users have expressed a desire for broader CRM integration options to streamline their workflows.
  • Occasional Glitches: There have been reports of occasional glitches, such as delays in message updates, requiring a page refresh to see new messages.
  • Shared Contact Lists: Some users have found it inconvenient that contact lists are shared across the entire account, making it time-consuming to locate specific contacts within a large team.

Researcher's Summary:

User reviews from the past year indicate that Salesmsg is a highly effective SMS marketing software, particularly lauded for its user-friendly interface and seamless integration with popular CRMs like HubSpot and ActiveCampaign. Users rave about the platform's ease of use, highlighting how quickly they were able to set up and launch campaigns, even with minimal technical expertise. A common thread in positive reviews is the software's effectiveness in boosting sales, with users directly attributing closed deals to the timely and personalized communication facilitated by Salesmsg.

However, some users have reported that the software can be slow at times, particularly on mobile devices. While Salesmsg boasts a robust suite of features, including SMS broadcasts, MMS messaging, and a shared team inbox, its lack of advanced analytics and reporting capabilities, compared to competitors like TextMagic, is a notable drawback for users seeking in-depth campaign performance data. Overall, Salesmsg emerges as an ideal solution for small to medium-sized businesses seeking a user-friendly and efficient SMS marketing platform that integrates seamlessly with their existing CRM systems. Larger enterprises or those requiring granular analytics might find other platforms more suitable.

Key Features

Notable Salesmsg features include:

  • Two-Way Text Messaging: Engage in real-time conversations with customers, allowing for a more personalized communication experience.
  • Shared Inboxes: Collaborate with team members by accessing a shared inbox, ensuring no message goes unanswered.
  • Contact Management: Organize and segment your contacts efficiently with tags and custom fields for targeted messaging.
  • Automation Workflows: Set up automated sequences to send messages based on specific triggers, saving time and increasing efficiency.
  • Integrations: Seamlessly connect with popular CRM and marketing platforms like HubSpot, Salesforce, and Zapier to streamline your workflow.
  • Scheduled Messaging: Plan and schedule messages to be sent at optimal times, ensuring your audience receives them when they're most likely to engage.
  • Customizable Templates: Create and save message templates for quick and consistent communication, reducing the time spent on repetitive tasks.
  • Analytics and Reporting: Gain insights into your messaging performance with detailed analytics, helping you make data-driven decisions.
  • Mobile App: Manage your SMS marketing campaigns on the go with a user-friendly mobile app, ensuring you stay connected wherever you are.
  • Opt-Out Management: Automatically handle opt-out requests to maintain compliance with regulations and respect customer preferences.
  • Call Forwarding: Redirect incoming calls to your preferred number, ensuring you never miss an important conversation.
  • Message Personalization: Use merge fields to personalize messages with recipient-specific information, enhancing engagement and response rates.
  • Team Collaboration Tools: Assign conversations to specific team members and leave internal notes, facilitating effective teamwork.
  • Keyword Triggers: Set up keywords that, when texted by customers, trigger automated responses or actions, enhancing interactivity.
  • Compliance Tools: Built-in features to help ensure your messaging practices adhere to industry regulations, protecting your business and customers.
  • Voicemail Drop: Leave pre-recorded voicemail messages for contacts, saving time while maintaining a personal touch.
  • Custom Phone Numbers: Choose local or toll-free numbers to align with your brand's communication strategy and customer expectations.
  • Message History: Access a complete history of conversations with each contact, providing context for future interactions.
  • Multi-Channel Communication: Engage with customers through both SMS and MMS, offering a richer messaging experience.
  • API Access: Utilize API capabilities to integrate Salesmsg with your existing systems, enabling custom solutions tailored to your business needs.
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