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What is Sakari?

Industry Specialties: Consumer Packaged Goods, E-Commerce.

Sakari is a robust software solution designed to streamline SMS marketing and communication tasks. It excels in delivering targeted text messages, managing customer interactions, and automating marketing campaigns. This platform is particularly well-suited for industries such as retail, healthcare, real estate, and hospitality, where timely and personalized communication is crucial.

One of the standout benefits of Sakari is its user-friendly interface, which simplifies the process of creating and managing SMS campaigns. Additionally, it offers powerful features like message scheduling, contact segmentation, and detailed analytics, enabling businesses to optimize their marketing strategies effectively. Users often highlight the platform's reliability and ease of integration with other tools as significant advantages.

Compared to similar products, Sakari is praised for its comprehensive feature set and exceptional customer support. Pricing details can vary based on usage and specific needs, so it's recommended to contact SelectHub for a tailored quote.

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#38

Sakari is ranked #38 in the SMS Marketing Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Sakari Pricing

Based on our most recent analysis, Sakari pricing starts at $25 (Monthly).

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Starting From
$25
Pricing Model
Monthly
Free Trial
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Training Resources

Sakari is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Sakari:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Sakari Benefits and Insights

Why use Sakari?

Key differentiators & advantages of Sakari

  • Increased Customer Engagement: Sakari enables businesses to send personalized SMS messages, fostering stronger connections with customers and increasing engagement rates.
  • Higher Conversion Rates: By delivering timely and relevant messages directly to customers' mobile devices, Sakari helps boost conversion rates and drive sales.
  • Cost-Effective Marketing: SMS marketing through Sakari is a cost-efficient way to reach a large audience compared to traditional advertising methods.
  • Real-Time Communication: Sakari allows businesses to communicate with customers in real-time, ensuring that important information is delivered promptly.
  • Improved Customer Retention: Regular updates and promotions sent via SMS can help keep customers engaged and loyal to the brand.
  • Enhanced Customer Experience: Personalized and timely messages contribute to a more positive customer experience, leading to higher satisfaction levels.
  • Measurable Results: Sakari provides detailed analytics and reporting, allowing businesses to track the effectiveness of their SMS campaigns and make data-driven decisions.
  • Automation Capabilities: With Sakari, businesses can automate their SMS marketing campaigns, saving time and ensuring consistent communication.
  • Wide Reach: SMS messages have a high open rate, ensuring that marketing messages reach a broad audience quickly and effectively.
  • Compliance and Security: Sakari adheres to industry regulations and best practices, ensuring that customer data is handled securely and responsibly.
  • Seamless Integration: Sakari integrates with various CRM and marketing platforms, allowing for a streamlined workflow and better data management.
  • Scalability: Whether a small business or a large enterprise, Sakari can scale to meet the needs of any organization, supporting growth and expansion.
  • Customer Feedback Collection: Sakari enables businesses to gather customer feedback through SMS surveys, providing valuable insights for improvement.
  • Event Reminders and Notifications: Businesses can use Sakari to send reminders and notifications about events, appointments, and promotions, reducing no-shows and increasing participation.
  • Enhanced Brand Loyalty: Consistent and meaningful communication through SMS helps build a stronger brand presence and fosters customer loyalty.

Industry Expertise

Sakari is a software solution that specializes in streamlining communication for businesses, particularly those focused on marketing, customer engagement, and notifications. It's best suited for companies that need to send SMS messages for various purposes, such as confirmations, reminders, alerts, and marketing campaigns, and want to integrate these messages with their existing CRM systems.

Synopsis of User Ratings and Reviews

Based on an aggregate of Sakari reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • User-Friendly Interface: Users praise Sakari's intuitive design, highlighting how easy it is to navigate the platform and send SMS messages, even for those without technical expertise.
  • Helpful Customer Support: Sakari's support team receives consistent praise for their responsiveness and ability to effectively resolve user issues, ensuring a smooth experience for businesses.
  • Effortless HubSpot Integration: The seamless integration with HubSpot is a major advantage, allowing businesses to send targeted SMS messages directly through HubSpot workflows, streamlining marketing automation.
  • Customizable Templates: Sakari offers a range of customizable templates for various marketing purposes, enabling businesses to quickly create and send professional-looking SMS campaigns tailored to their specific needs.

Cons

  • Spam Filter Issues: Users have reported instances where legitimate messages were flagged as spam, requiring careful content creation to avoid deliverability problems.
  • Occasional Technical Glitches: Some users have experienced occasional technical issues, which can disrupt workflows and campaign execution.
  • User Interface Needs Improvement: There have been suggestions that the user interface could be more intuitive and user-friendly, particularly for new users.

Researcher's Summary:

Is Sakari all it's cracked up to be? User reviews from the past year suggest Sakari is a solid choice for businesses looking to step up their SMS marketing game, particularly those already invested in platforms like HubSpot. Users rave about how easy it is to connect Sakari with other tools they're already using, which streamlines their workflow and saves them precious time. For instance, one user highlighted the convenience of sending SMS messages directly from HubSpot thanks to Sakari's integration. This seamless connectivity is a major plus for businesses that rely on multiple platforms to manage their operations.

However, it's not all sunshine and roses. Some users have pointed out that Sakari's user interface, while functional, feels a bit dated compared to newer, flashier options on the market. This could be a turn-off for businesses that prioritize a visually appealing and intuitive user experience. Additionally, a few users have reported occasional hiccups with Sakari's spam filtering when sending bulk messages, which could potentially land your marketing messages in the spam folder instead of the intended inbox. Overall, Sakari seems like a good fit for businesses that prioritize seamless integrations and value a robust feature set over a cutting-edge user interface.

Key Features

Notable Sakari features include:

  • Two-Way Messaging: Engage in real-time conversations with your customers through SMS.
  • Scheduled Messaging: Plan and automate your SMS campaigns to be sent at optimal times.
  • Customizable Templates: Create and save message templates for consistent and efficient communication.
  • Contact Management: Import, organize, and segment your contact lists for targeted messaging.
  • Analytics and Reporting: Track the performance of your SMS campaigns with detailed metrics and insights.
  • API Integration: Seamlessly integrate Sakari with your existing CRM and other software systems.
  • Keyword Automation: Set up automated responses based on specific keywords to streamline customer interactions.
  • Opt-Out Management: Ensure compliance with regulations by providing easy opt-out options for recipients.
  • Multimedia Messaging (MMS): Send images, videos, and other multimedia content to enhance your messages.
  • Global Reach: Send SMS messages to customers in over 200 countries with reliable delivery.
  • Dedicated Short Codes: Use short codes for high-volume messaging and improved brand recognition.
  • Personalization: Customize messages with recipient-specific information for a more personalized touch.
  • Compliance Tools: Utilize built-in tools to adhere to SMS marketing regulations and guidelines.
  • Drip Campaigns: Create automated series of messages to nurture leads over time.
  • Message Templates: Save time by using pre-designed templates for common messages.
  • Delivery Receipts: Receive confirmation when your messages are successfully delivered.
  • Multi-User Access: Allow multiple team members to access and manage the SMS platform.
  • Custom Fields: Add custom fields to your contact lists for more detailed segmentation and targeting.
  • Surveys and Polls: Collect feedback and engage your audience with interactive surveys and polls.
  • Message Archiving: Keep a record of all sent and received messages for future reference.
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