KnowBe4 Security Awareness Training Reviews & Pricing

by KnowBe4, Inc. | Founded 2010, Clearwater, FL

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What is KnowBe4 Security Awareness Training?

Industry Specialties: Serves all industries.

KnowBe4 Security Awareness Training is a comprehensive platform designed to enhance cybersecurity awareness among employees. It is particularly well-suited for organizations across various industries, including finance, healthcare, and education, where data protection is critical. The software offers engaging training modules, simulated phishing attacks, and detailed reporting to help organizations identify and mitigate potential security threats. Users appreciate its user-friendly interface and the ability to customize training content to fit specific organizational needs. Compared to similar products, KnowBe4 stands out for its extensive library of training materials and robust analytics capabilities. Pricing details are not publicly disclosed, so it's advisable to contact SelectHub for a tailored quote. This platform is ideal for businesses seeking to bolster their cybersecurity posture through effective employee education and proactive threat management.

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KnowBe4 Security Awareness Training Pricing

Based on our most recent analysis, KnowBe4 Security Awareness Training pricing starts at $1 (Per User, Monthly).

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Starting From: $0.90
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

KnowBe4 Security Awareness Training is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for KnowBe4 Security Awareness Training:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

KnowBe4 Security Awareness Training Benefits and Insights

Why use KnowBe4 Security Awareness Training?

Key differentiators & advantages of KnowBe4 Security Awareness Training

Enhanced Security Posture: By educating employees on potential threats and safe practices, organizations can significantly reduce the risk of security breaches.
Reduced Human Error: Training helps employees recognize phishing attempts and other social engineering tactics, minimizing the likelihood of costly mistakes.
Compliance Assurance: KnowBe4 helps organizations meet regulatory requirements for security awareness training, ensuring compliance with standards like GDPR and HIPAA.
Customizable Training Modules: Tailored content allows organizations to address specific threats relevant to their industry, enhancing the effectiveness of the training.
Improved Incident Response: Educated employees can act as an early warning system, quickly identifying and reporting suspicious activities to IT teams.
Increased Employee Engagement: Interactive and gamified training modules make learning about security engaging, leading to better retention of information.
Cost-Effective Risk Management: Investing in training reduces the potential financial impact of data breaches and cyber attacks, offering a high return on investment.
Strengthened Organizational Culture: A focus on security awareness fosters a culture of vigilance and responsibility among employees, aligning them with the organization's security goals.
Scalable Solutions: KnowBe4 can accommodate organizations of all sizes, providing scalable training solutions that grow with the company.
Real-Time Threat Simulation: Simulated phishing attacks and other exercises provide practical experience, helping employees apply their knowledge in real-world scenarios.
Comprehensive Reporting: Detailed analytics and reporting tools allow organizations to track progress, identify areas for improvement, and demonstrate training effectiveness to stakeholders.
Continuous Learning Opportunities: Regular updates and new content ensure that employees stay informed about the latest threats and security best practices.
Global Reach and Accessibility: Multi-language support and online access make training available to a diverse, global workforce, ensuring consistent security awareness across all locations.
Reduced Downtime and Recovery Costs: By preventing incidents before they occur, organizations can avoid the downtime and recovery costs associated with security breaches.
Enhanced Reputation and Trust: Demonstrating a commitment to security through comprehensive training can enhance an organization's reputation and build trust with clients and partners.

Industry Expertise

KnowBe4 Security Awareness Training is best suited for organizations of all sizes that want to improve their security culture and reduce human risk by educating employees on cybersecurity threats and best practices. It is particularly beneficial for organizations that are concerned about phishing attacks and social engineering, as it provides comprehensive training and simulated phishing tests to help employees identify and avoid these threats.

Synopsis of User Ratings and Reviews

Based on an aggregate of KnowBe4 Security Awareness Training reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Comprehensive Content: KnowBe4 offers a wide variety of training materials, including interactive modules, videos, and even printable resources like posters. This variety helps businesses cater to different learning styles and preferences within their workforce.
Realistic Phishing Simulations: The platform provides realistic phishing simulations that mimic real-world attack scenarios. This hands-on approach effectively trains employees to identify and respond to potential threats, improving their ability to discern legitimate emails from malicious ones.
User-Friendly Interface: KnowBe4 is designed with ease of use in mind. Its intuitive interface makes it simple for administrators to set up training campaigns, manage users, and track progress, even without deep technical expertise.

Cons

Interface Complexity: Some users have reported that the platform's interface can be a bit overwhelming, especially for those who are new to security awareness training or have limited technical expertise.
Training Style: A few users found the training material to be presented in a manner that felt juvenile, which might not resonate with all audiences.
Notification System: There have been instances where training assignments were not properly communicated to users, leading to missed training sessions and potential gaps in security awareness.
Data Granularity: Feedback indicates that the data provided from the phishing tests could be more detailed. Users desire a more comprehensive view of the threat landscape, which isn't fully provided in the current reporting features.

Researcher's Summary:

How do you know KnowBe4 Security Awareness Training is the real deal? KnowBe4 Security Awareness Training is a highly regarded security awareness training software that has garnered positive reviews from users, particularly for its user-friendly interface, extensive training materials, and realistic phishing simulations. Users have highlighted the platform's effectiveness, noting significant enhancements in their organizations' security postures after implementing KnowBe4. For instance, one user reported a nearly 20% improvement in their risk score within just six months of using the platform. The platform's comprehensive training content, ranging from in-depth learning tracks to concise training videos, has been commended for its quality and variety.

However, some users have pointed out areas for improvement, such as the need for more diverse training modules and enhanced technical support from KnowBe4's subject matter experts. Despite these minor drawbacks, KnowBe4 Security Awareness Training is generally well-received by users, who praise its ease of use, comprehensive content, and effective phishing simulations. The platform's ability to deliver tangible results in improving security awareness makes it a valuable asset for organizations of all sizes and industries. Its intuitive design and wide array of features make it particularly suitable for organizations seeking a user-friendly yet robust security awareness training solution.

Key Features

Notable KnowBe4 Security Awareness Training features include:

Comprehensive Training Modules: Offers a wide range of interactive modules covering various security topics, including phishing, social engineering, and compliance.
Phishing Simulation: Allows administrators to simulate phishing attacks to test and improve employee awareness and response to potential threats.
Customizable Content: Provides the ability to tailor training materials to fit the specific needs and policies of an organization.
Automated Reporting: Generates detailed reports on user performance and engagement, helping organizations track progress and identify areas for improvement.
Gamification Elements: Incorporates game-like elements to increase engagement and motivation among users, making learning more enjoyable.
Multi-Language Support: Offers training materials in multiple languages, catering to diverse workforces across different regions.
Risk Scoring: Assigns risk scores to users based on their behavior and performance, allowing for targeted training interventions.
Integration Capabilities: Seamlessly integrates with existing security systems and platforms, enhancing overall security posture.
Mobile-Friendly Design: Ensures that training materials are accessible on various devices, including smartphones and tablets, for on-the-go learning.
Compliance Tracking: Helps organizations meet regulatory requirements by providing training that aligns with industry standards and compliance mandates.
Security Awareness Posters and Newsletters: Offers additional resources such as posters and newsletters to reinforce security awareness in the workplace.
Continuous Updates: Regularly updates training content to reflect the latest security threats and trends, ensuring relevance and effectiveness.
Role-Based Training: Provides specialized training paths for different roles within an organization, addressing specific security challenges faced by each group.
Engagement Metrics: Tracks user engagement levels to identify which training materials are most effective and which may need adjustment.
Support and Resources: Offers extensive support and resources, including a knowledge base and customer support, to assist organizations in implementing and managing their training programs.