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#72

Seismic is ranked #72 in the Cloud CRM Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Seismic Pricing

Based on our most recent analysis, Seismic pricing starts at $32 (Monthly).

Price
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Starting From
$32
Pricing Model
Monthly
Free Trial
Yes, Request for Free

Training Resources

Seismic is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Seismic:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Seismic Benefits and Insights

Why use Seismic?

Key differentiators & advantages of Seismic

  • Designed for the Enterprise: Overcome obstacles that are unique to enterprises through technology that was built specifically to support enterprise challenges. 
  • Deep Sales Enablement Expertise: Get access to more tools and knowledge to drive business success, due in part to Seismic’s acquisition of SAVO, the pioneer of sales enablement. This partnership provides increased technology innovation, greater experience, enhanced resources and a larger user community. 
  • New Releases Every Month: Always have the tools needed to grow, due to continuous discovery and regular enhancements. 
  • One-Month Onboarding: Accelerate onboarding so teams will be up and running in 30 days or less. Includes support for challenges and a success plan that includes KPIs and monthly status reports. 
  • AI-Enabled: Sales and marketing teams can make smarter decisions about which assets to use based on real-time insights of what content receives the highest engagement. These insights are delivered by LiveInsights, an analytics suite built with AI that delivers enablement, sales content and sales metrics. 
  • Enhanced Tech Stack: Improve collaboration and productivity with over 70 integrations. Connect the system to a CRM, marketing automation or email platform, and integrate with G Suite, MS Office, Slack and content repositories like Dropbox. 

Industry Expertise

A user base of over 500 companies spans more than 50 countries. It’s suitable for any industry but offers specific solutions for businesses in banking, manufacturing, healthcare and life sciences, asset management, insurance, technology, wealth management, consulting consumer packaged goods, telecommunications, media and advertising, and business services.

Seismic Reviews

Average customer reviews & user sentiment summary for Seismic:

User satisfaction level icon: excellent

664 reviews

90%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Seismic reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Centralized Content Hub: Seismic consolidates marketing collateral, sales content, and training materials into a centralized location. This eliminates wasted time searching for information and ensures everyone accesses the latest versions.
  • Seamless Salesforce Integration: Users praise Seismic's integration with Salesforce, enabling them to access and utilize Seismic features without leaving their familiar CRM environment. This streamlines workflow and boosts productivity.
  • Data-Driven Insights: Seismic's tracking features provide valuable insights into prospect engagement with shared content. This data empowers sales teams to tailor their follow-up strategies and improve their chances of closing deals.

Cons

  • Limited Mobile App Analytics: While Seismic offers a mobile app, it lacks comprehensive analytics to track app downloads and usage across the sales team. This makes it challenging to monitor adoption rates or identify regions with low engagement.
  • Cumbersome Content Updates: Some users have reported difficulties in editing and updating LiveDoc content, a crucial aspect of maintaining up-to-date sales materials. This can lead to delays and frustration for teams relying on dynamic content.
  • Search Functionality Issues: Despite its robust features, Seismic's search function has been criticized for returning irrelevant results, requiring users to manually sift through content. This can hinder productivity and make it difficult to locate specific information quickly.

Researcher's Summary:

Is Seismic the tectonic shift your sales team needs to crush quotas? User reviews from the past year paint a largely positive picture of Seismic.com, highlighting its strengths as a comprehensive sales enablement platform. Users rave about its intuitive interface and robust content management system, which consolidates sales and marketing materials into a single source of truth. This centralized approach eliminates version control issues and empowers sales reps with easy access to the latest and greatest resources. For instance, one user shared how Seismic.com became their "one-stop shop," providing easy access to nearly 1,000 assets. Users also appreciate the platform's seamless integration with popular tools like Salesforce, streamlining workflows and boosting productivity. The robust analytics dashboard provides valuable insights into content engagement, allowing sales teams to tailor their approach based on real-time data.

However, some users find the platform's extensive features a double-edged sword, noting that the initial learning curve can be steep and require significant training. A few users expressed that while the platform excels as a content management system, its functionality for creating customer-facing materials could be more robust. Despite these minor drawbacks, Seismic.com emerges as a top contender in the sales enablement arena. Its ability to centralize content, streamline workflows, and provide actionable insights makes it a perfect fit for sales and marketing teams in fast-paced environments who are looking to optimize their processes and drive revenue growth.

Key Features

Marketing

  • Content Management: Provides a central place for managing sales content. Create content, set permissions to define access, design approval workflows, edit content, change access and perform other admin tasks effortlessly. 
  • LiveDocs: Saves time creating documents using automation. Reusable elements, automatic content population and business rules simplify the process. 
  • Distribution: Sales reps can save time and view only relevant information with access to the proper training materials and content, in any system and on any device. Includes customized search, targeted content, machine learning suggestions and a news stream. 
  • Compliance: Avoid fines and reduce compliance-related risks via automated workflows and access controls. 
  • Content Analytics: Use content more effectively by gaining an overview of company assets, engagement levels and which ones drive the most revenue. Provides a library, a dashboard powered by Microsoft’s Power BI application, metrics and activity views. 

Sales Operations or Enablement

  • Admin: Helps teams work more effectively and generate more revenue through a combination of team sites, individual profiles, organized repositories, integrations and permissions. 
  • Content Delivery: Sales users can enhance performance with access to the right information, in the right context, at the right time. 
    • Offers curated news, houses the most important content on landing pages and supports quick searching.
    • Suggests the best content based on prospect or buyer data and sends it directly to an email or CRM platform.
  • Training: Enables sellers to onboard more quickly, improve skills, become familiar with accounts and prep for various selling situations through: 
    • The just-in-time training method to provide context.
    • An insights dashboard that pinpoints the best practices of the highest performers so others can replicate the performance results.
  • Communication: Delivers critical, relevant information to sales reps so they can close deals no matter what device or platform they’re using. They can also stay up to date on the latest product updates, positioning strategies, market changes and competitor news. 
  • Enablement Analytics: A comprehensive overview of sales efforts make it easy to understand what’s working, what’s not and where to focus. Track adoption, training usage, content usage, customer engagement trends and content effectiveness based on stage. 

Sales

  • Collaboration Tools: Easily align, share content and stay organized with WorkSpace, a cloud repository. Accessible from a CRM platform, it integrates with Office Online for extended collaboration. Capabilities include comments, tagging, notifications and annotation. 
  • Personalization: A user-friendly builder, automatic formatting and customization options make creating documents and presentations easy. Available for various interfaces including CRM software, email, web and mobile devices. Also supports embedding live data into assets from multiple internal and external sources. 
  • Content Search: Sales reps can find relevant assets more efficiently by quickly locating the correct assets based on team and role. It suggests materials based on context and makes assets in the search results easy to track, present remotely, email or save. 
  • Engagement Capabilities: Sales reps can build trust with buyers by sending content that will be the most helpful and engaging, based on metrics. Web conferencing facilitates live sharing directly with buyers. Also offers performance tracking. 
  • Sales Analytics: Improves prospect conversions by showing which content to send buyers. Offers dashboards, in-depth reporting on how buyers interact with content, engagement tracking and real-time alerts. 

Channel Marketing

  • Document Creation: Create content for partners with the option to reuse components for faster and more accurate updates. Provides co-branding, data integration and version control. 
  • Content Distribution: Automatically distributes content based on segmentation criteria so partners only see assets, training options and news updates that are relevant to them. 
  • Content Search: Partners can find the most relevant assets for their situation using any device. 
  • Training: Cut down on the training time required for partners and accelerate the speed to revenue generation. Analyze training usage, build dedicated training sites, provide context by pairing sales assets with training materials and store content in a central location.  
  • Channel Analytics: Improves the sales output of channels by tracking content performance. Provides a detailed analysis of how prospects engage with content, how effective the training is, which partners interact with training and which content underperforms. 

Limitations

These are some noteworthy product drawbacks, based on user feedback at the time of this review:

  •  Integrations are difficult. 
  •  The functionality is sometimes buggy, although updates usually resolve these issues. 

Suite Support

A large team of agents is available, allowing them to provide consistent support. There’s also a four-person success team that’s available 24/7 to provide assistance and a community to turn to.

mail_outlineEmail: Fill out the contact form and select the Customer Support option for assistance.
phonePhone: (844) 955-8855 for the U.S, +44 203 950 5966 for the U.K. and (312) 506-1700 for SAVO users.
schoolTraining: In-depth product training isn’t available, but a knowledge center has a wide array of sales enablement resources that generally cover best practices and trends rather than in-depth software guidance.
local_offerTickets: Not available.
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