Bigtincan Reviews & Pricing

by Bigtincan | Founded 2011, Sydney, Australia

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Overview Pricing Benefits Reviews Features

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What is Bigtincan?

Industry Specialties: Life Sciences, Financial Services, Retail, Technology, Manufacturing, Telecommunications, Government, Energy.

Bigtincan is a sophisticated software solution designed to enhance sales enablement by streamlining content management, training, and customer engagement. It is particularly well-suited for industries such as technology, finance, and healthcare, where effective communication and information dissemination are crucial. The platform offers unique benefits like AI-driven content recommendations and robust analytics, which empower sales teams to deliver personalized customer experiences. Users appreciate its intuitive interface and seamless integration capabilities, which facilitate collaboration and efficiency. Compared to similar products, Bigtincan stands out for its comprehensive approach to sales enablement, combining content management with learning and coaching tools. While specific pricing details are not readily available, potential users are encouraged to contact SelectHub for a tailored quote that aligns with their specific requirements. Overall, Bigtincan is a versatile and powerful tool that supports sales teams in achieving their goals through enhanced productivity and engagement.

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Bigtincan Pricing

Based on our most recent analysis, Bigtincan pricing starts at $13 (Per User, Monthly).

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Starting From: $12.50
Pricing Model: Per User, Monthly
Free Trial: No

Training Resources

Bigtincan is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Bigtincan:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Bigtincan Benefits and Insights

Why use Bigtincan?

Key differentiators & advantages of Bigtincan

Enhanced Collaboration: Bigtincan fosters teamwork by providing a centralized platform where sales teams can easily share and access content, ensuring everyone is on the same page.
Improved Sales Training: With interactive and engaging training modules, Bigtincan helps sales reps quickly learn and retain product knowledge, leading to more effective sales conversations.
Increased Productivity: By automating routine tasks and streamlining workflows, Bigtincan allows sales teams to focus more on selling and less on administrative duties.
Data-Driven Insights: Bigtincan provides analytics that help sales managers understand what content is most effective, enabling data-driven decisions to optimize sales strategies.
Personalized Customer Engagement: The platform enables sales reps to tailor their presentations and communications to individual customer needs, enhancing the customer experience and increasing the likelihood of closing deals.
Content Accessibility: Bigtincan ensures that sales teams have access to the latest content anytime, anywhere, even offline, which is crucial for field sales reps who are often on the move.
Seamless Integration: Bigtincan integrates with existing CRM and other business tools, ensuring a smooth workflow and reducing the need for switching between platforms.
Scalable Solution: As businesses grow, Bigtincan scales with them, accommodating an increasing number of users and expanding content libraries without compromising performance.
Enhanced Security: With robust security features, Bigtincan protects sensitive sales data, ensuring compliance with industry standards and safeguarding against data breaches.
Customizable User Experience: Bigtincan allows users to customize their dashboards and interfaces, ensuring that each team member can work in a way that suits their personal preferences and enhances efficiency.
Real-Time Updates: The platform provides real-time updates on content and customer interactions, allowing sales teams to respond quickly to changes and opportunities.
Reduced Onboarding Time: New sales reps can get up to speed faster with Bigtincan's intuitive interface and comprehensive training resources, reducing the time to productivity.
Consistent Branding: Bigtincan ensures that all sales materials are up-to-date and on-brand, maintaining consistency across all customer interactions and presentations.
Enhanced Customer Insights: By tracking customer interactions with content, Bigtincan provides valuable insights into customer interests and behaviors, helping sales teams tailor their approaches.
Cost Efficiency: By reducing the need for multiple disparate tools and improving sales effectiveness, Bigtincan can lead to significant cost savings for organizations.

Industry Expertise

Bigtincan is a software solution best suited for customer-facing sales teams, particularly those in industries like retail, hospitality, and financial services, where engaging and personalized experiences are crucial for driving sales and customer satisfaction.

Synopsis of User Ratings and Reviews

Based on an aggregate of Bigtincan reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

AI-Powered Features: Bigtincan leverages artificial intelligence to streamline sales processes, such as content recommendations and buyer engagement insights.
CRM Integration: The platform seamlessly integrates with popular CRM systems, providing a unified view of customer data and sales activities.
Flexible Application: Users appreciate the platform's adaptability, enabling them to tailor its use beyond typical sales enablement scenarios.

Cons

Steep Learning Curve: The platform's user interface, while feature-rich, can feel cumbersome and require significant time for users to become proficient.
Limited Notification Customization: Users seeking advanced formatting options for push notifications, such as embedding HTML elements, will find the current functionality restrictive.

Researcher's Summary:

How big can Bigtincan's impact be on your sales team's performance? User reviews from the past year present a mixed bag of nuts regarding Bigtincan's sales enablement software. While it earns praise for its robust AI-powered features, particularly its seamless integration with CRM systems and offline data syncing, which is essential for reps on the go, some users have voiced concerns. A recurring gripe is the platform's intricate user interface, which some find difficult to navigate, especially when searching for specific content. This directly impacts a salesperson's efficiency, as they might waste valuable time wrestling with the software instead of closing deals. Additionally, limitations in HTML editing for push notifications have also been flagged as a drawback, hindering timely and effective communication.

Despite these hiccups, Bigtincan shines in its capacity to empower sales teams with a centralized hub for content management, training resources, and performance tracking. Its AI-driven content recommendations, though requiring specific search terms, can be a boon for reps seeking relevant materials quickly. Moreover, the platform's flexibility to adapt to various use cases beyond traditional sales enablement makes it a versatile tool for organizations with diverse needs.

In essence, Bigtincan is best suited for medium to large enterprises with dedicated sales operations teams who can invest the time and resources to onboard users effectively and customize the platform to their specific workflows. For smaller teams or those seeking a more intuitive user experience, alternatives like Spekit or Showpad might be a better fit.

Key Features

Notable Bigtincan features include:

AI-Driven Content Recommendations: Leverages machine learning to suggest relevant content to sales teams based on their interactions and preferences.
Interactive Document Creation: Allows users to create engaging, interactive documents with embedded multimedia elements to enhance presentations.
Advanced Analytics Dashboard: Provides detailed insights into content usage, engagement metrics, and sales performance to inform strategic decisions.
Mobile-First Design: Optimized for mobile devices, ensuring sales teams can access and present content seamlessly on-the-go.
Customizable User Interface: Offers a flexible UI that can be tailored to meet the specific needs and branding of different organizations.
Seamless CRM Integration: Integrates with popular CRM systems like Salesforce and Microsoft Dynamics to streamline workflows and data synchronization.
Offline Access Capability: Enables users to access and present content without an internet connection, ensuring productivity in any environment.
Secure Content Sharing: Provides robust security features for sharing sensitive information, including encryption and access controls.
Automated Content Updates: Ensures that sales teams always have the most current information by automatically updating content across devices.
Training and Onboarding Tools: Includes features for creating and delivering training materials to help new team members get up to speed quickly.
Collaboration Features: Facilitates team collaboration through shared workspaces and real-time feedback mechanisms.
Content Lifecycle Management: Manages the entire lifecycle of sales content, from creation and approval to distribution and archiving.
Personalized Content Experiences: Allows sales reps to tailor content presentations to individual client needs, enhancing engagement and relevance.
Voice-Activated Search: Utilizes voice recognition technology to enable hands-free searching of content libraries, increasing efficiency.
Gamification Elements: Incorporates game-like features to motivate and engage sales teams, driving competition and performance.