LeadSquared Reviews & Pricing

by LeadSquared Inc. | Founded 2011, Bengaluru, India

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Overview Pricing Benefits Reviews Features

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What is LeadSquared?

Industry Specialties: Education, Insurance, Loans, Banking, Healthcare, Real Estate, Travel

LeadSquared helps businesses increase closures, nurture prospect relationships and manage pipelines easily by offering marketing automation.

Capabilities include intelligent lead prioritization, process automation for marketing and sales activities, thorough analytics, enhanced engagement, reduced lead leakage and more. It also integrates with multiple business tools and has its own developer platform, where users can build custom business logic.

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User Sentiment

Based on 257 reviews:

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Product Screenshots and Videos

LeadSquared Pricing

Based on our most recent analysis, LeadSquared pricing starts at $25 (Per User, Monthly).

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Starting From: $25
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

LeadSquared is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for LeadSquared:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

LeadSquared Benefits and Insights

Why use LeadSquared?

Key differentiators & advantages of LeadSquared

End-to-End Lead Management: Capture leads from online and offline channels, including lead aggregators and third-party websites. Track lead interactions in a singular and clean view, auto-qualify them based on quality score, notify sales reps about important actions to ensure timely prospect outreach, and grant role-based permissions.
Intelligent Lead Distribution: Improve the prospect experience and reduce response time by distributing leads across teams and regions, based on quality, location, deal size, languages, application status, agent performance and more. Set capping logic to ensure agents aren’t assigned more than they can handle without compromising quality. Auto-distribute a churned agent's leads to minimize revenue loss.
Efficient Remote Workforce: Track and manage a remote workforce to enhance productivity. Motivate team members by sharing real-time insights and report cards, and recognizing their achievements.
Increased Revenue: Sales reps can check insights to identify upsell and cross-sell opportunities.
Security: Track activities and trigger-specific actions based on defined logic, and ensure added security with two-factor authentication.
Automated Field Operations: Automate day and route planning for field teams, ensuring maximum productivity. Track member activities using geotracking, assign new meetings and tasks, and prevent fraudulent check-ins and meeting misrepresentations using geofencing. It’s also possible to receive reports, and automate attendance and churn management.
Managed Merchant Lifecycle: Ensure a hassle-free onboarding experience, timely engagement and increased revenue for merchants using paperless verification, self-serve portals, in-depth insights and more. Address inquiries from all possible channels to prevent leads from going unattended, increase merchant self-listing rates and map merchants to the right agents.

Industry Expertise

Serves industries such as education, insurance, loans, banking, healthcare, real estate and travel.

LeadSquared Reviews

Average customer reviews & user sentiment summary for LeadSquared:

257 reviews

87%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of LeadSquared reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User-Friendly: Everyone referencing the interface mentions the product has a simple UI that’s easy to navigate.
Lead Management: According to 82% of reviewers who talk about this feature, it shows a bird’s-eye view of different lifecycle stages, lead status and details.
Support: The service team is proficient, knowledgeable and ready to resolve issues immediately, observe 80% of reviewers mentioning support.
Email Management: The system helps send and track emails as well as run effective campaigns, note almost 90% of reviewers referencing this feature.

Cons

Glitches: Everyone referencing technical issues notes it suffers from glitches such as inability to send invitations to a conference, unavailability of country codes in phone numbers, difficulty running large campaigns and more.
Slow Server: The loading time is slow for particular pages and data can’t be updated immediately due to slow servers, reports every user referencing this aspect.

Researcher's Summary:

LeadSquared is a marketing automation solution that helps increase closures, nurture prospect relationships and manage pipelines. It’s pretty user-friendly and the support team is quite helpful. Most reviewers find lead management and email management features to be beneficial, allowing them to get data overview and run effective campaigns. However, it has slow servers and suffers from a few glitches that can impact performance. Overall, it’s an efficient platform within a decent budget that helps improve ROI and customer relationships.

Key Features

Opportunity Management: Ensure zero team conflicts and specialized sales, and avoid lead duplication. Auto-capture opportunities from different inquiry channels, assign those to the right sales reps and prioritize opportunities based on importance.
Sales Management: Automate follow-ups, repetitive tasks, notifications, funnel movement and sales tracking. Get a complete overview of sales through real-time dashboards, manage call center operations, and track field sales operations. It’s also possible to define the roles of team members through day planning, sales regimentation, guided actions and more.
Automation Workflow Designer: Helps automate sales reports as well as tasks such as notifying managers, reassigning missed calls, setting tasks and alerts, and prioritizing and distributing leads.
Sales Tracking: Measure data about quarterly revenue, lead generation and sign-ups through reports and dashboards. Check different sales stages using a pipeline, ensure quality conversations, identify under-performers and best performers, and track field sales agents thoroughly.
Mobile Call Center: Access real-time audits through call records, control quality, monitor performance and share feedback from mobile devices. Also, track text messages and integrate with top IVR apps.
Field Force Reporting: Reports show the total number, quality and type of meetings. Track assigned and completed tasks, distance covered, and incoming revenue. Get a 360-degree view of organization and measure sales productivity.
Journey Builder: Customize prospect journeys and drive individualized experiences for customers, based on model goals and industries. Identify and improve pain points using flexible, no-code workflows. Offers customer demographics, social profiles and behavioral data.
Landing Pages: Design responsive multilingual pages and forms, import landing page HTML, embed forms on a website, and send relevant autoresponders. It’s also possible to customize the CSS, tag leads and landing pages, and get detailed conversion analytics.
Dynamic Content: Improve conversion rates with dynamic images, offers and product menus. Automate email actions using adaptive content, send customized invites, perform mathematical calculations, attach documents and create tailor-made templates.
Market Analytics: Analyze email subject lines, send times and open rate, and identify landing pages with the best and worst conversion rates. Also offers performance reports for each step of drip campaigns and workflow analysis.
Vendor Onboarding: Collect, upload and sync documents digitally, use dynamic forms for different verticals to speed up application, and reduce the chances of manual error. Route new partners to the verification team based on agent availability, vendor and product categories, and other factors.