NAVEX Global Reviews & Pricing

by NAVEX Global | Founded 1997, Lake Oswego, OR

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What is NAVEX Global?

Industry Specialties: Serves all industries

Navex Global provides integrated security and compliance management solutions that handle a full range of risk assessments and response protocols. Its reporting and analysis modules track people risk, regulatory risk, business risk and environment, social and governance (ESG) risk. Feedback-driven reporting increases the visibility of opportunities and achievements. Automatically secures users against data breaches, workplace hazards, vendor compliance failures, production disruptions, regulation compliance failures and more with its highly configurable interface.

It compares resource, third-party, performance and corporate data to generate sustainability reports. Provides legally vetted compliance, cybersecurity and ethical training for employees.

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User Sentiment

Based on 47 reviews:

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Product Screenshots and Videos

NAVEX Global Pricing

Based on our most recent analysis, NAVEX Global pricing starts at $2,600 (Monthly).

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Starting From: $2,600
Pricing Model: Monthly
Free Trial: No

Training Resources

NAVEX Global is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for NAVEX Global:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

NAVEX Global Benefits and Insights

Why use NAVEX Global?

Key differentiators & advantages of NAVEX Global

Adjustable Hotline: Includes the option to scale up the reach of the EthicsPoint reporting platform.
Extensive Training Resources: Training modules come equipped with a variety of content, especially for HIPAA and compliance training.
Custom Training: Familiarize freshers with company policies and training resources.
Record Document Changes: Track all changes made to a document with complete version control.
Increase Brand Awareness: Customize the platform to showcase the company’s brand and feel.

Industry Expertise

Designed for all industries, including real estate, business support, insurance, healthcare, food, banking and more.

NAVEX Global Reviews

Average customer reviews & user sentiment summary for NAVEX Global:

47 reviews

77%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of NAVEX Global reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Functionality: All the users who reviewed this aspect were satisfied with the platform’s functionalities, especially the EthicsPoint reporting hotline.
Ease of Use: According to 63% of users who reviewed this element, the system's intuitive UI makes it easy to navigate.
Performance: 71% of reviewers mentioning this aspect expressed satisfaction with the platform’s performance and uptime.
Training Resources: Regarding this feature, 92% of reviewers said that the training material has high-quality content.
Data Management: 80% of users who reviewed this feature were pleased with data management capabilities, particularly data organization, storage and search functions.

Cons

Service and Support: Customer support is rigid, unfriendly and unprofessional, according to 85% of reviewers talking about this element.
Cost: 100% of users who mentioned this aspect said the licensing charges are unflinchingly high.

Researcher's Summary:

Navex Global offers integrated risk management solutions for all business sectors. The EthicsPoint reporting hotline makes it the gold standard for ethics and compliance solutions. On top of that, it has an impressive knowledge base. Its reliable uptime provides real-time access to all your data.

However, the customer service is unflattering. Subscription charges are expensive, and contract negotiations are long and difficult. Navex Global makes sense as an acquisition if you need an ethics and compliance management solution, but better risk management systems are available with a superior price to performance ratio.

Key Features

IT Risk Management: Maintain a complete inventory of all IT assets. Get contextual insights into IT risks, exploits and vulnerabilities. Prioritize investigation and triage responses based on estimated impact on business processes.
- Monitor Performance: Use the dashboard to track daily activities and risk assessment programs. Monitor program performance based on KPIs and KRIs.
- Streamlined Data: Categorize all internal and external data into actionable information. Automatically consolidate, correlate and deduplicate data to improve threat response rate.
- Business Protection: Implement best practice strategies to predict and debilitate future breaches. Analyze the impact of disruptions on different departments and create recovery plans to ensure continuity.
- Constant Security: Monitor risks in real time with continuous evaluation of risk profiles, strategies, compliance posture, remediation processes and obligations.
- Compliance: Use the compliance program to continuously check for changes in contractual obligations, certification laws, industry standards and regulatory requirements. Automate data entry for all compliance-related activities.
Health and Safety: Address health and safety concerns with a compliance program designed to follow multiple regulations. Catalog all work-related incidents to process reports faster and mitigate the risk of future occurrences. Improve visibility into hazardous incidents by collaborating across various departments and units.
Third-Party Risk Management: Maintain complete visibility over third-party risks by centralizing vendor information and risk assessment data. Automate risk investigation and remediation with preconfigured frameworks and controls.
- Third-Party Compliance: Prepare and issue policies for third parties. Check vendor compliance posture with regular tests.
Business Continuity Management: Test key assets to study the impact of potential disruptions and breaches on business continuity. Benchmark the effectiveness of preventive programs and scan the system for disruptive changes.
- Templates: Streamline the organization’s resilience and recovery program with best-practice templates and contextual reports.
Privacy, Risk and Compliance Management: Create a privacy program to identify and manage compliance requirements like CCPA, HIPAA, GLBA and more. Safeguard client data with time-tested security frameworks and policies.
- Privacy Objectives: Clearly define the organization’s data privacy standards. Track data processing activities and analyze the potential impact of privacy breaches.
Operational Risk Management: Ensure continuity of operations with a contextual understanding of business processes. Get a 360-degree view of enterprise risk with the centralization of all regulatory information and risk data. Monitor for changes in the risk and compliance environment and adapt the risk profile accordingly.

Limitations

At the time of this review, these are the limitations according to user feedback:

Tickets take a lot of time to resolve, and technical support isn’t helpful.
The notifications system is unintuitive and not customizable.
Long loading times.

Suite Support

Email: [email protected].

Phone: (866) 297-0224, Press 3.

Training: A dedicated team of professionals provides online training via videos and webinars.

Tickets: Access the Customer Resource Center to submit support tickets. Subscribers can also track request status and support history through the portal.