Hyperproof Reviews & Pricing

by Hyperproof | Founded 2018, Bellevue, Washington

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What is Hyperproof?

Industry Specialties: Information Technology and Services, Biotechnology, Insurance, Manufacturing, Fintech, Energy

Hyperproof is a cloud-based security and compliance management solution that helps risk management teams digitize, centralize and automate major governance, risk and compliance (GRC) workflows. It’s a one-stop shop for managing internal policies, vendors, risks, compliances and audits. This centralization lets you avoid jumping between multiple platforms, reduce data redundancy and focus on the most pressing issues.

It’s a highly customizable platform that offers pre-built controls for more than 100 major compliance frameworks, including SOC 2, ISO 27001, PCI DSS, GDPR, CCPU, HIPAA, HITRUST and more. You can also pick specific controls from pre-built frameworks or create your controls from scratch to build a custom framework.

It automates evidence collection and lets you define rules to reuse that data across multiple frameworks. You can offer role-based access to your team and define automation to communicate events to concerned parties. Also, onboard auditors to let them communicate with teams, request proof and reuse data already collected by your team.

The platform integrates with popular external solutions like Jira, Asana, Dropbox, GitHub, QuickBooks and Kubernetes. You can also connect it to Zapier to build custom connections with any software of your choice.

Based on the product demo, we were most impressed by its intuitive experience, drag-and-drop tools and user-friendly interface. It seems suitable for highly sophisticated industries with stringent compliance requirements, such as healthcare, technology and fintech. The vendor doesn’t publish pricing information, so interested businesses need to contact their sales team for a custom quote based on scope, size and requirements.

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User Sentiment

Based on 233 reviews:

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Hyperproof Pricing

Based on our most recent analysis, Hyperproof pricing starts at $12,000 (Annually).

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Starting From: $12,000
Pricing Model: Annually
Free Trial: No

Training Resources

Hyperproof is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Hyperproof:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Hyperproof Benefits and Insights

Why use Hyperproof?

Key differentiators & advantages of Hyperproof

Streamline Compliance Management: Hyperproof offers more than 115 pre-built regulatory frameworks that outline specific requirements for various certifications and suggest controls to meet them. Unlike competitors, it also allows you to create and manage custom frameworks and control language. This flexibility lets you effectively track and manage compliance for any regulatory requirement, whether it's an industry-standard framework or a custom internal policy.
Be Well-Prepared for Audits: The platform simplifies audit preparation by automating the collection of critical information. It integrates with your IT service management tools, cloud platforms and vulnerability scanners to gather relevant data. You can then use this data to automate test cases and have all necessary evidence on hand. When audit season arrives, you can effortlessly access and share information with your auditors to avoid last-minute scrambles.
Keep Controls Updated: Compliance isn't fully automated. While technology streamlines many processes, human judgment remains essential. Hyperproof's unique "Freshness Meter" helps you maintain control hygiene by tracking when a control was last manually assessed and alerting you when it's time for a review. Regular check-ins allow you to stay ahead of potential risks and maintain compliance.
Get Insights on Expanding Compliance Certifications: “Jumpstart” is another unique feature that works as a rough gap assessment test for your business’s regulatory certifications. By analyzing your existing compliance framework, Jumpstart identifies potential certifications that align with your current policies and share overlapping controls. This gives a high-level view of certifications you can adopt in the future to expand your compliance footprint strategically.
Never Miss a Framework Update: Hyperproof keeps you informed about the latest updates to industry standards and frameworks. When changes occur, you'll receive timely alerts highlighting specific areas that require attention, such as revised requirements, new controls or changes in terminology. It also allows you to merge changes from older framework versions into the latest, minimizing the effort needed to maintain compliance.

Industry Expertise

Hyperproof is ideal for mid-market to enterprise companies looking to expand their IT compliance and risk programs. It’s particularly well-suited for organizations that need to manage compliance across multiple frameworks, such as SOC 2, ISO 27001, NIST and PCI.

Hyperproof Reviews

Average customer reviews & user sentiment summary for Hyperproof:

233 reviews

92%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Hyperproof reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User-Friendly Interface: Users find Hyperproof easy to navigate, making it accessible even to non-compliance professionals.
Effective Compliance Management: The platform supports comprehensive compliance tasks, with features like Jumpstart for rapid mapping to new standards, helping users efficiently manage multiple frameworks.
Easy Audit Preparation and Evidence Tracking: It simplifies the audit process by enabling easy evidence mapping to controls, reducing the time spent on manual tracking.
Responsive Customer Support: Many users highlighted its dedicated support team, with fast response times and helpful assistance during setup and ongoing use.
Customizable Reporting and Filtering: The data filtering options allow for efficient reporting, which saves time for compliance leaders.
Continuous Feature Updates: Users appreciate that Hyperproof actively listens to feedback and implements improvements, such as adding new integrations and enhancing functionality.
Integrations with Major Platforms: It integrates well with popular tools like AWS, Jira and some BI platforms, aiding in automation and data consistency.

Cons

Limited Built-In Analytics: Users reported that Hyperproof lacks native analytics and some reporting tools, requiring external BI platforms for more advanced reporting needs.
Incomplete Customization Options: Some customization limitations exist, particularly around risk scoring and specific field editing.
Limited Approval Flow and Workflow Automation: There’s no built-in approval flow, so users often rely on manual workarounds for certain tasks.
Performance Issues: A few users reported occasional lag during login, though not severe enough to affect productivity significantly.
Vendor Management and Risk Assessment: The vendor management module and risk assessment tools could use more advanced features and automation, such as automated due dates and reminders.

Researcher's Summary:

Hyperproof is a powerful GRC platform that offers a comprehensive suite of features to streamline risk management and compliance processes. We were particularly impressed by its ability to automate tasks, integrate with various IT tools and reduce overall data redundancy.

One of its most significant strengths lies in its flexibility and customization. The platform allows you to tailor workflows to specific needs, free from rigid templates or pre-defined processes. For instance, we could easily modify and adapt pre-built frameworks to align with our unique requirements, ensuring that our compliance efforts are both efficient and effective.

Hyperproof's automation capabilities can significantly reduce your administrative burden. The ability to automate repetitive tasks, such as control testing and evidence collection, frees up valuable time for your team to focus on strategic initiatives. Additionally, automated workflows and task assignments improve accountability and ensure the timely completion of compliance tasks.

Its robust filtering and reporting capabilities empowered us to gain deeper insights into our compliance posture. We could easily identify areas of risk, prioritize remediation efforts and track progress toward our compliance objectives. The freshness meter is a particularly useful feature that helps maintain control hygiene and ensure timely assessments.

The most impressive aspect of Hyperproof is its integration capabilities. We loved the hypersync feature that gathers and centralizes data, evidence, test results and screenshots from connected solutions in your tech stack, such as AWS, Azure and GitHub. This helps avoid jumping between multiple platforms to gather relevant data.

Additionally, you can create automation tests for each hypersync connection to ensure security and compliance. You can set up automated tests to run daily for sensitive data or less frequently for less critical information. This helps maintain data integrity and provides a reliable audit trail.

While Hyperproof is a powerful tool, there are areas for improvement. For instance, the vendor management module could benefit from additional features, such as integration with third-party risk assessment tools. Also, the due date reminder functionality could be more reliable to ensure timely follow-ups on vendor contracts and certifications.

Overall, Hyperproof is a robust option if you’re looking for a GRC solution. But, we recommend evaluating its strengths and weaknesses against your organization’s internal requirements to determine if it’ll be the right fit for you.

Key Features

Compliance Management

Control Management: You can configure the “If this happens, do that” logic to create custom control automation. Assign owners, schedule tests, and link risks, requirements and vendors to controls.
Control Mapping: Implement or adapt to new regulations by reusing controls across multiple frameworks and defining logic on how controls interact with each other. The platform offers intelligent suggestions to link similar controls and maintains a log of edits and changes.
Evidence Collection: It lets you automate evidence collection across multiple sources, teams and geographies in a centralized library. Connect evidence to a task and use universal search and filtering to locate proof quickly.
Issue and Risk Tracking: You can develop comprehensive risk treatment plans by integrating risk and control frameworks. Prioritize and assign critical tasks for immediate action on acceptance and remediation workflows.
User Access Reviews: The platform simplifies the user access review workflow for faster adjustments and verification. Gain real-time insights into the status of access reviews to proactively address potential risks.
Control Testing: Design tests to track the effectiveness of controls and ensure ongoing compliance. You can also auto-generate tasks based on test results to address failed tests promptly.
Risk and Compliance Visibility: Access up-to-date reports and dashboards to gain a clear understanding of your compliance, risk and audit-readiness posture. Identify and prioritize action items to address potential risks and compliance gaps. You can also schedule auto-generated reports delivered via email.

Risk Management

Risk Register: The system ensures no slip-ups by consolidating every risk in a centralized location and maintaining a complete overview of your risk landscape.
Risk Evaluation: Use pre-defined fields to evaluate risks consistently, considering factors such as tolerance, actual risk, inherent risk, likelihood and impact. Tailor your risk assessments with custom fields to capture specific details and enable granular analysis through filtered dashboards and reports.
Risk Mapping: You can integrate control health data with your risk registers to gain real-time insights into business exposure to risks. Quickly identify and address emerging risks, ensuring timely resolution and effective mitigation strategies. You can also generate reports to communicate risk posture and mitigation efforts to stakeholders.
Risk Control: Link mitigating controls to specific risks within the register to establish clear cause-and-effect relationships. You can use built-in dashboards and reports to visualize risk trends and the impact of control effectiveness over time.

Vendor Management

Vendor Library: The platform maintains a centralized database of your third-party vendors, capturing essential details like key documents, renewal dates and risk profiles. Automated assessments let you evaluate vendor risk levels and prioritize mitigation efforts.
Security Questionnaire: Create and distribute custom security questionnaires to vendors to gather critical information. You can also track completion progress and identify potential bottlenecks.
Vendor Risk Tracking: Assess vendor risks and identify high-risk areas requiring immediate attention. Analyze residual risk for each vendor to optimize resource allocation and mitigation strategies. The platform offers actionable insights and creates targeted remediation plans to address identified risks.
Reporting: Gain a holistic view of your vendor landscape, including vendor status, risk levels and associated controls. You can tailor reports and dashboards to meet specific reporting needs and regulatory requirements.

Audit Management

Collaboration: Create a dedicated audit workspace to facilitate collaboration between your team and external auditors. Share relevant information with auditors while maintaining control over the privacy of sensitive information.
Audit Requests: You can automatically link audit requests to specific controls and their supporting evidence, reducing manual effort and accelerating the audit process. Use data from previous tasks to increase efficiency and reduce redundancy.
Audit Status: Gain real-time insights into the status of audit requests, including pending, in progress, under review and completed items. Monitor progress, identify potential bottlenecks and take proactive steps to ensure timely completion of audit tasks.

Approach to Common Risk Management Challenges

Siloed Data and Inefficient Processes: Hyperproof centralizes risk data and automates workflows, streamlining risk management processes and eliminating manual tasks.
Lack of Real-Time Visibility: The platform provides real-time dashboards and reports, offering instant insights into your risk and compliance posture.
Difficulty Prioritizing Risks: Hyperproof's risk evaluation and scoring capabilities help prioritize risks based on their potential impact and likelihood, enabling focused mitigation efforts.
Ineffective Control Monitoring: The platform automates control testing and monitoring, ensuring timely identification and remediation of control failures.
Regulatory Compliance Challenges: Hyperproof's comprehensive compliance features help organizations meet regulatory requirements and demonstrate compliance through automated workflows and standardized processes.

Cost of Ownership

Frequently asked questions regarding Hyperproof pricing include:

Q: Does Hyperproof have a free trial?

A: No, Hyperproof doesn’t offer a free trial for new users. However, you can contact the sales team to get a detailed product tour in a sandbox environment to understand its scope and effectiveness.

Q: What are Hyperproof’s pricing options?

A: Hyperproof offers a tiered pricing model that’s suitable for businesses at different stages of their compliance and risk management journey. With multiple subscription plans, it caters to various business requirements and budgets. A standout factor is the inclusion of unlimited user licenses in all tiers, promoting collaboration among stakeholders involved in compliance processes. For more information and a personalized quote, contact Hyperproof’s sales team.

Q. What’s the starting range for Hyperproof’s pricing?

A. According to Hyperproof developers, the platform’s starter plans begin at around $1000 or more, with options for monthly or annual billing based on user preference.

Limitations

At the time of this review, these are the limitations according to user feedback:

The platform lacks supplier screening integrations.
It doesn’t offer built-in training tools.

Learning Resources

Blogs: Stay updated on industry trends, best practices and Hyperproof news.
Guides and Reports: Access a library of in-depth guides, whitepapers and case studies to learn more about risk management and compliance.
Webinars: Join live webinars to learn from industry experts and explore Hyperproof’s latest features and capabilities.
Workshops: Participate in hands-on workshops to gain practical experience with Hyperproof and its features.
Community: Connect with other Hyperproof users, share experiences and get answers to your questions.

FAQs

Frequently asked questions regarding Hyperproof include:

Q: What’s Hyperproof used for?

A: Hyperproof lets you streamline and automate your organization's risk management and compliance processes. It helps centralize risk data, automate workflows and gain real-time visibility into your risk and compliance posture.

Q: Can Hyperproof integrate with other tools and systems?

A: Yes, Hyperproof integrates seamlessly with a variety of tools, including popular productivity tools, identity and access management solutions, and security information and event management (SIEM) systems.