AirPOS Reviews & Pricing

by AirPOS | Founded 2010

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Overview Pricing Benefits Reviews Features

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What is AirPOS?

Industry Specialties: Retail, Hospitality.

AirPOS is a comprehensive software solution designed to manage various retail tasks, including point-of-sale (POS) operations, inventory management, and customer relationship management. It is particularly well-suited for small to medium-sized retail businesses due to its user-friendly interface and robust feature set. Retailers benefit from its real-time inventory tracking, seamless integration with e-commerce platforms, and detailed sales reporting capabilities. Popular features include multi-location support, offline functionality, and customizable receipts.

Users appreciate AirPOS for its reliability and ease of use, often highlighting its ability to streamline operations and improve customer service. Compared to similar products, AirPOS is praised for its affordability and comprehensive support. Pricing details can vary based on specific business needs, so it's recommended to contact SelectHub for a tailored quote. Overall, AirPOS stands out as a versatile and efficient tool for modern retail management.

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AirPOS Pricing

Based on our most recent analysis, AirPOS pricing starts at $0 (1.4% Per Transaction).

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Starting From: $0
Pricing Model: 1.4% Per Transaction
Free Trial: Yes, Request for Free

Training Resources

AirPOS is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for AirPOS:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

AirPOS Benefits and Insights

Why use AirPOS?

Key differentiators & advantages of AirPOS

Streamlined Inventory Management: AirPOS allows you to track stock levels in real-time, reducing the risk of overstocking or running out of popular items.
Enhanced Customer Experience: With quick and efficient transaction processing, customers spend less time waiting, leading to higher satisfaction and repeat business.
Multi-Channel Sales Integration: Seamlessly integrate online and in-store sales, ensuring a consistent shopping experience across all platforms.
Detailed Sales Reporting: Access comprehensive reports that provide insights into sales trends, helping you make informed business decisions.
Employee Performance Tracking: Monitor staff performance with detailed metrics, enabling you to identify top performers and areas for improvement.
Customizable Promotions: Easily set up and manage discounts, loyalty programs, and special offers to attract and retain customers.
Secure Payment Processing: Benefit from robust security features that protect customer data and reduce the risk of fraud.
Scalable Solution: Whether you have a single store or multiple locations, AirPOS scales with your business, ensuring consistent performance.
24/7 Customer Support: Access round-the-clock support to resolve any issues quickly, minimizing downtime and maintaining business continuity.
Cost-Effective Operations: Reduce operational costs with efficient management tools that streamline processes and eliminate unnecessary expenses.

Industry Expertise

AirPOS is a retail point-of-sale system that specializes in serving the needs of businesses in the hospitality industry, particularly restaurants, bars, and cafes. Its expertise lies in providing features tailored to the unique demands of food and beverage service, such as table management, order taking, and kitchen display systems. AirPOS is best suited for businesses that require a robust and reliable POS solution designed specifically for the complexities of the hospitality sector.

Synopsis of User Ratings and Reviews

Based on an aggregate of AirPOS reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Easy to Use: AirPOS is designed with simplicity in mind, making it user-friendly even for those without extensive technical experience. This is particularly beneficial for retailers who may not have dedicated IT staff.
Subscription-Free: Unlike many POS systems that require recurring subscription fees, AirPOS operates on a subscription-free model. This can lead to significant cost savings, especially for independent retailers or small businesses with limited budgets.
Strong Customer Service: Users frequently praise AirPOS for its responsive and helpful customer support. This can be invaluable for retailers who may need assistance with setup, troubleshooting, or general inquiries.

Cons

Limited Information on Advanced Features: While AirPOS is praised for its user-friendliness, details about its more advanced inventory management or reporting features are scarce. This lack of information might make it difficult for businesses with complex needs to assess its suitability.
Few Comparative Reviews: The limited number of detailed comparative reviews against competitors makes it difficult for potential users to understand AirPOS's strengths and weaknesses relative to other POS systems.

Researcher's Summary:

Is AirPOS the "ace in the hole" for retailers seeking a robust POS solution? User reviews from the past year suggest that AirPOS delivers a breath of fresh air, particularly for independent retailers. Users consistently praise its user-friendliness, with one reviewer even stating that AirPOS made running their business "a dream" despite their limited tech skills. This ease of use, a common thread in many reviews, makes it a standout choice for businesses seeking a plug-and-play solution. AirPOS shines in its customer support, which users describe as "excellent" and "professional," with rapid response times and effective solutions. However, some users have pointed out that AirPOS might not be the most "budget-friendly" option, with pricing being a potential drawback. Think of it like choosing between a trendy, independent coffee shop (AirPOS) and a large chain (competitors). The independent shop might be slightly pricier, but the quality of service and unique experience can be worth the extra cost. This rings true for AirPOS, where the robust features and top-notch support justify the price tag for many users.

Key Features

Notable AirPOS features include:

Multi-Platform Compatibility: Operates seamlessly on Windows, iOS, and Android devices, ensuring flexibility and convenience for diverse retail environments.
Integrated Payments: Supports various payment methods including credit/debit cards, contactless payments, and mobile wallets, streamlining the checkout process.
Inventory Management: Real-time tracking of stock levels across multiple locations, with automatic low-stock alerts to prevent stockouts.
Customer Relationship Management (CRM): Stores customer data and purchase history, enabling personalized marketing and improved customer service.
Sales Reporting and Analytics: Provides detailed sales reports and analytics, helping retailers make informed business decisions based on accurate data.
Offline Mode: Continues to function without an internet connection, ensuring uninterrupted service during network outages.
Employee Management: Tracks employee sales performance and manages shift schedules, enhancing workforce productivity and accountability.
Customizable Receipts: Allows retailers to design and print branded receipts, enhancing the customer experience and promoting brand identity.
Third-Party Integrations: Integrates with popular accounting software like QuickBooks and Xero, simplifying financial management.
Multi-Store Management: Centralizes control of multiple store locations, providing a unified view of sales, inventory, and customer data.
Barcode Scanning: Supports barcode scanning for quick and accurate product identification, speeding up the checkout process.
Gift Cards and Loyalty Programs: Facilitates the issuance and redemption of gift cards and manages customer loyalty programs to boost repeat business.
Secure Data Storage: Ensures the security of sensitive data with robust encryption and regular backups, protecting against data breaches.
Customizable User Permissions: Allows administrators to set specific access levels for different employees, enhancing security and operational control.
24/7 Customer Support: Provides round-the-clock support to address any technical issues or queries, ensuring smooth operation.