TeamViewer Reviews & Pricing

by TeamViewer Group | Founded 2005, Goppingen, Germany

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Overview Pricing Benefits Reviews Features

What is TeamViewer?

Industry Specialties: Serves all industries

TeamViewer is a versatile software solution designed for remote connectivity, enabling users to access and control computers and devices from anywhere in the world. It is particularly well-suited for IT professionals, customer support teams, and businesses that require efficient remote management and troubleshooting capabilities. The software's robust features include remote desktop access, file transfer, and multi-platform support, making it an invaluable tool for maintaining productivity and resolving technical issues swiftly.

One of the significant benefits of TeamViewer is its ease of use, allowing even non-technical users to connect with minimal setup. Additionally, its high level of security, including end-to-end encryption, ensures that remote sessions are safe and private. Users appreciate the software's reliability and the ability to connect across various operating systems seamlessly.

Pricing for TeamViewer varies based on the number of users and devices, with options for monthly or annual payments. For precise pricing tailored to specific needs, it is recommended to contact SelectHub for a detailed quote.

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User Sentiment

Based on 10618 reviews:

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TeamViewer Pricing

Based on our most recent analysis, TeamViewer pricing starts at $25 (Monthly).

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Starting From: $24.90
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

TeamViewer is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for TeamViewer:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

TeamViewer Benefits and Insights

Why use TeamViewer?

Key differentiators & advantages of TeamViewer

Enhanced Productivity: TeamViewer allows employees to access their work computers from anywhere, ensuring that tasks can be completed without being physically present in the office.
Cost Savings: By enabling remote troubleshooting and support, TeamViewer reduces the need for on-site IT visits, cutting down travel expenses and minimizing downtime.
Secure Connections: With end-to-end encryption and two-factor authentication, TeamViewer ensures that remote sessions are secure, protecting sensitive data from unauthorized access.
Cross-Platform Compatibility: TeamViewer supports multiple operating systems including Windows, macOS, Linux, iOS, and Android, allowing seamless connectivity across different devices.
Scalability: Whether for small businesses or large enterprises, TeamViewer can scale to meet the needs of any organization, providing flexible licensing options and robust performance.
Real-Time Collaboration: TeamViewer's screen sharing and file transfer features facilitate real-time collaboration, making it easier for teams to work together on projects regardless of their physical location.
Unattended Access: The ability to set up unattended access means that IT administrators can perform maintenance and updates on remote systems without needing the user to be present.
Global Reach: With servers located around the world, TeamViewer ensures low latency and high-speed connections, making it an ideal solution for international teams.
Comprehensive Reporting: Detailed session logs and reports provide insights into remote access activities, helping organizations maintain compliance and track usage.
Ease of Use: TeamViewer's intuitive interface and straightforward setup process mean that even non-technical users can quickly get up to speed and start using the software effectively.

Industry Expertise

The software is best for businesses and IT specialists seeking simplified, quick access to various remote devices.

TeamViewer Reviews

Average customer reviews & user sentiment summary for TeamViewer:

10618 reviews

91%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of TeamViewer reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Remote Access: It’s possible to easily connect and access remote computers, according to 100% of users mentioning this capability.
Simple Installation: According to 88% of users who reviewed this feature, the installation process is easy and the portable link is helpful.
Free for Personal Use: 100% of reviews on this aspect state that the software doesn’t cost anything for personal use.

Cons

Excessive Pop-Ups: Frequent pop-ups are annoying, according to 100% of users who mentioned this problem.
High Internet Bandwidth Demand: According to 100% of users who reviewed this functionality, the solution doesn’t work to its full potential if internet connectivity is slow.

Researcher's Summary:

TeamViewer is a versatile solution that allows users to remotely access mobile phones, laptops, computers and other devices. Easy file-transfer and screen-sharing are among its numerous features. According to users, the best part of the solution is the freedom to work on the go and provide support remotely. Users unanimously appreciate the fact that it's free for personal use and easy to install.

Too many pop-ups and the need for constant, fast network connectivity are its main disadvantages. When it comes to the software's interface, users stand divided. Some find it user-friendly, while others think it’s complex and confusing. In short, it can be a good option for businesses scouting for an easy-to-use solution that enables remote access and collaboration.

Key Features

Secure Remote Access: Use AES 256-bit end-to-end encryption to prevent compromised remote access and protect files without the hassle of a VPN.
Mobile App: View desktops from mobile devices via the mobile app for iOS and Android. Automatically resize to fit phone screens.
IT Support: Allow employees and customers to troubleshoot glitches and system crashes with their own equipment. Connect to any desktop and walk customers through device issues click by click. Avoid worrying about VPN connections, firewalls, port configurations or any pre-installed IT-administered software.
Web Monitoring: Optimize uptime to maximize website availability. Receive alerts and updates when response time on the website exceeds a set threshold, ensuring minimal impact to traffic. Spot potential IT issues by using dates to pinpoint which site elements create the highest loading times.
Connections: Link business applications such as Salesforce, Zoho and Microsoft Teams to create one integrated platform.
Augmented Reality: Get virtual step-by-step instructions on resolving system issues and maintaining devices. Use the ROSS (Remote On-site Service System) with xAssist and integrate smart glasses so support experts view problems in real time and act quickly and precisely.