Taleo Reviews & Pricing

by Oracle America | Founded 1977, Santa Clara, CA

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What is Taleo?

Industry Specialties: Serves all industries

Taleo assists companies in attracting, engaging, and managing their talent through its cloud-based talent management suite. It streamlines the entire recruitment process, from job posting and candidate sourcing to onboarding and performance management. Taleo is best suited for mid-sized and large organizations with complex hiring needs and high applicant volumes. Its robust features and scalability make it ideal for managing a diverse workforce and ensuring a smooth recruitment experience. Some of the key benefits of Taleo include improved efficiency, reduced costs, enhanced candidate experience, and better data-driven decision making. Its popular features include career portal, social recruiting tools, applicant tracking system, performance management, and learning management. User reviews highlight Taleo’s ease of use, comprehensive features, and strong customer support. However, some users noted the complexity of the platform and the occasional technical glitches. Pricing for Taleo is based on the number of users and modules required. The cost can range from a few thousand dollars per year to tens of thousands, depending on the specific needs of the organization.

Pros

Easy to use
Comprehensive features
Strong customer support
Improved efficiency
Reduced costs

Cons

Complex platform
Technical glitches
High cost for small businesses
Limited customization
Steep learning curve

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

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User Sentiment

Based on 480 reviews:

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Taleo Pricing

Based on our most recent analysis, Taleo pricing starts at $5 (Per User, Monthly).

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Starting From: $5
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

Taleo is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Taleo:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Taleo Benefits and Insights

Why use Taleo?

Key differentiators & advantages of Taleo

Expedite Hiring: Expedite and streamline the hiring process from start to finish with the system’s marketing and employee referral features.. It assists with every step of the hiring process, from recruiting to onboarding, allowing managers to seamlessly move candidates through each step of the process, speeding up the entire hiring process.
Candidate Experience: Create a better candidate experience with CRM capabilities such as tailored websites and sourcing campaigns.
Improve Performance: Facilitate performance reviews and discuss goals with employees to monitor employee progress and provide feedback. This allows managers to gauge which employees need extra support to foster growth and improve performance.
Easy-to-Use Interface: Improve the overall hiring process for candidates, recruiters and hiring managers alike with an engaging and easy-to-use interface. The Fluid UX technology engages recruiters and improves the recruitment process’s efficiency by aligning it to the recruitment specific workflows.
Mobile-First: Enables users and candidates to connect with the recruiters and the hiring managers through an intuitive mobile application.
Data-Driven Decisions: Make data-driven decisions to optimize the hiring process.
Easy Applications: Enables the candidate to send resumes through their Linkedin profiles with or without a cover letter. It incorporates assessment questions to gauge the credibility and suitability of the candidate for a particular job position.
Multichannel Sourcing: Source candidates from various channels including social media, to find the best fit for the position.

Industry Expertise

Oracle provides software solutions to more than 430,000 customers in 175 countries. The vendor boasts ownership of more than 18,000 patents worldwide. Those industries include banking, communication, engineering, healthcare, retail, talent management and many more.

Taleo Reviews

Average customer reviews & user sentiment summary for Taleo:

480 reviews

70%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Taleo reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Streamlined Recruitment Process: Taleo automates tasks and workflows, reducing time to hire and administrative burden.
Improved Candidate Experience: User-friendly interface and mobile accessibility enhance candidate engagement.
Data-Driven Decision Making: Comprehensive reporting and analytics provide valuable insights into recruitment performance.
Scalability and Flexibility: Adapts to growing organizations and diverse recruitment needs.
Enhanced Talent Management: Integrates with other HR systems for a holistic talent management approach.

Cons

Complex Interface: Learning curve can be steep, especially for users unfamiliar with similar software.
Customization Limitations: Out-of-the-box features may not be flexible enough for specific workflows.
Limited Mobile Functionality: Mobile app lacks some features available in the desktop version.
Costly Add-Ons: Essential features like social recruiting often require additional fees.
Integration Challenges: Integrating Taleo with existing HR systems can be complex and time-consuming.

Researcher's Summary:

User reviews of Taleo paint a picture of a powerful talent management suite capable of streamlining recruitment processes and improving candidate experience. However, its strengths come with some limitations, prompting users to weigh its advantages against the competition. Many users praise Taleo's ease of use and comprehensive features, citing it as a significant improvement over other platforms like Workday and Greenhouse. The automated workflows and data-driven insights are particularly lauded for saving time and providing valuable recruitment intelligence. However, some users note a steeper learning curve compared to simpler solutions like BambooHR, emphasizing the importance of adequate training and support. One user states, "Taleo has helped us reduce our time to hire by 25%. The automation features are great, and we're able to get more qualified candidates in the door." However, another user expresses a concern, stating, "The platform can be overwhelming at first, especially if you're not familiar with similar systems. Training is crucial." Another recurring theme is Taleo's mobile accessibility, which users find crucial for engaging candidates and managing the hiring process on the go. A user highlights, "The mobile app is a game-changer. I can review applications and interview candidates from anywhere, which is incredibly convenient." However, some users lament the lack of certain features available only on the desktop version, highlighting the need for further mobile development. Ultimately, user reviews reveal Taleo's strengths in streamlining recruitment, enhancing candidate experience, and providing data-driven insights. While its complexity may be a hurdle for some, its powerful features and mobile accessibility hold significant appeal for organizations looking to optimize their talent acquisition process.

Key Features

Recruiting: Facilitate screening interviewing, creating job offers and hiring with the solution’s comprehensive recruiting tools. The system’s data metrics help to inform recruiters on the best hiring choices for the business.
Performance Management: Provide employees with feedback from multiple sources on a variety of topics. The system can track both formal and informal reviews. This gives managers a clear picture of employee strengths and weaknesses.
Employee Lifecycle Management: Build talent profiles to provide insights into employee skills and interests. This can assist managers and employees in collaborating on future career planning and development goals. Employees can look for advancement and development opportunities, while managers can use this tool to create and manage succession plans.
Learning and Development: Managers can develop training curriculums for employees and foster mentorship programs with the learning and development feature. Managers can connect with their colleagues and employees to share learning resources and other content.
Integration: Users can leverage the benefits of this system with other Oracle HCM Cloud solutions. The system can coexist with Oracle E-Business Suite and PeopleSoft.
Configurable Workflows: Configure flexible candidate selection workflows customized to the recruiting process with specific talent requirements.
Quick-filter Technology: Filter the best candidates smartly through innovative quick-filter technology.
Hands-on Configuration Capabilities: Facilitates customization of workflows, data definitions and reporting specific to the user requirements.

Approach to Common Challenges

Inefficient Hiring Process: Taleo streamlines the entire recruitment process from job posting to onboarding, reducing time to hire and administrative tasks. Its automation features and workflow tools improve efficiency and consistency.
Limited Candidate Reach: Taleo's multi-channel sourcing tools help attract diverse talent through social recruiting, job boards, and career portal integration. It also allows for targeted campaigns and employer branding initiatives.
Poor Candidate Experience: Taleo offers a user-friendly interface for candidates, including mobile-responsive applications and self-service options. Its automated communication tools keep candidates informed and engaged throughout the process, improving their overall experience.
Unstructured Data: Taleo utilizes AI and machine learning to analyze and categorize candidate data, providing valuable insights and reducing bias. This allows for data-driven decision making and improved talent acquisition strategies.
Compliance Issues: Taleo ensures compliance with labor laws and regulations through its built-in compliance features and workflows. It helps organizations track and manage compliance requirements, minimizing risk and exposure.
Lack of Reporting & Analytics: Taleo provides comprehensive reporting and analytics tools to track key metrics like time to hire, cost per hire, and candidate quality. These insights help organizations measure their recruitment performance and make informed decisions.
Limited Talent Management: Taleo extends beyond recruitment to offer performance management, learning management, and succession planning modules. This integrated approach helps organizations manage their entire employee lifecycle and develop a high-performing workforce.

Limitations

Some of the product limitations include:

Integration with third-party software is difficult and requires additional professional services
Lacks the ability to translate accurately to other European languages;
UI isn’t intuitive, and navigation is difficult;
Doesn’t support employee background screening;

Suite Support

Information about specific types of support and how to contact support experts is listed below:

Email: Users cannot contact support experts via email.

Phone: Users can contact support experts via phone. Support experts can answer both technical and non-technical questions for supported Oracle products. The vendor lists phone numbers to contact support in more than 100 countries.

Training: The support center allows users to search for solutions by topic and communicate with other users via the My Oracle Support Community.

Tickets: Users can submit requests for support via the My Oracle Support page.

Cost of Ownership

Frequently asked questions regarding Taleo pricing include:

Q: How much does Taleo cost per employee?
A: Taleo's pricing is based on several factors, including the number of users, modules required, and contract length. For hosted employees, the average cost ranges from $5-$10 per month. However, the minimum subscription typically requires 1,000 users, potentially making it less cost-effective for smaller businesses.
Q: What are the additional fees associated with Taleo?
A: Besides the monthly subscription, additional fees may apply for implementation, training, support, and data migration. Advanced features like social recruiting and performance management might also incur additional costs. It's crucial to carefully review the service agreement to understand all potential charges.
Q: Are there any free alternatives to Taleo?
A: Yes, several open-source and freemium recruitment platforms offer basic applicant tracking system (ATS) functionality. However, these alternatives often lack the comprehensive features and scalability of Taleo. Choosing between a free option and Taleo depends on your specific needs and budget.

License/Subscription Cost	Subscription-based pricing Cost varies depending on the number of modules chosen and the number of users
Maintenance Cost	Cost is additional to the subscription fee Oracle provides ongoing upgrades and customer support through LIfeTime Support Stages for Oracle Products
Installation/Implementation Cost	Cost is additional to the subscription fee Cost varies depending on the number of users, system architecture, implementation scope and complexity, company size, industry, additional applications, add-ons and third-party integrations
Customization Cost	Cost varies depending on the functional requirements or modules added based on business requirements
Data Migration Cost/Change Management/Upfront Switching Cost	Cost varies depending on the current software, amount of data to be migrated, availability of migration tools, the complexity of data and gaps between the existing and new system
Recurring/Renewal Costs	Cost is included in the monthly subscription fee

Demo Resources

Resources that provide Taleo demo insights include:

Oracle Talent Management Cloud Service Demo: Take a personalized, guided tour with a Taleo expert, experiencing firsthand how the platform can streamline your recruitment processes.
Talent Acquisition Playbook: Download this comprehensive guide showcasing how industry leaders leverage Taleo to achieve their recruitment goals.
Free Webinars: Attend upcoming live sessions hosted by Oracle experts, covering specific Taleo features and functionalities.
Case Studies: Explore real-world examples of how organizations have transformed their recruitment strategies with Taleo's technology.
Free Trial: Sign up for a no-obligation trial to explore the platform independently and test its capabilities within your own organization.

FAQ

Frequently asked questions regarding Taleo include:

Q: How does Taleo integrate with existing HR systems?
A: Taleo offers pre-built connectors for popular HR systems such as Payroll and HCM platforms. Additionally, its open API allows for custom integrations with other applications, ensuring seamless data flow across your HR ecosystem.
Q: What are the reporting and analytics capabilities of Taleo?
A: Taleo provides robust reporting tools with customizable dashboards and real-time insights into key recruitment metrics. Users can analyze data on time to hire, cost per hire, candidate quality, and other performance indicators to make informed decisions.
Q: What level of customer support does Taleo offer?
A: Taleo offers comprehensive customer support through various channels, including online resources, phone support, and live chat. Additionally, dedicated account managers are available to assist with implementation, training, and ongoing support.
Q: How does Taleo ensure data security and privacy?
A: Taleo prioritizes data security and adheres to strict industry standards. It utilizes encryption technologies and robust security protocols to protect user data. Additionally, Taleo complies with relevant data privacy regulations such as GDPR and CCPA.
Q: Does Taleo offer mobile capabilities for recruitment processes?
A: Yes, Taleo offers mobile applications for both candidates and hiring managers. This allows for access to job applications, candidate profiles, interview scheduling, and other functionalities on the go, enhancing convenience and flexibility for all parties involved.