Categories:

#44

Brazen is ranked #44 in the Virtual Phone Systems product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Brazen Pricing

Based on our most recent analysis, Brazen pricing starts in the range of $100 - $500.

Price
$
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$
$
$
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Starting From
Undisclosed
Pricing Model
Monthly
Free Trial
Yes, Request for Free

Training Resources

Brazen is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Brazen:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Brazen Benefits and Insights

Why use Brazen?

Key differentiators & advantages of Brazen

  • Accelerate Recruitment: Automatically screen qualified candidates using QuickChat, a recruiting chatbot, and route them to live recruiters. Use the FAQ Concierge to provide candidates with text and video replies for common queries. 
  • Streamline Interaction: Manage content-rich virtual booths to educate employees about the perks and responsibilities of potential jobs, like benefits programs. Build and manage Virtual Benefits Fairs to broadcast live webinars, give presentations and host education programs. 
  • Increase Traction: Attract new applicants and scale hiring with the Sourcing Marketplace. Welcome fresh, diverse talent and improve candidate interest with a solid events-sourcing strategy. 
  • Engage Candidates Virtually: Connect with recent college graduates entering the workforce through virtual alumni advancement programs. Broadcast live presentations and professional development opportunities, host interactive alumni networking events, offer virtual reviews and more. 

Industry Expertise

Ideal for talent acquisition, HR, colleges and universities, government, development organizations, job boards and membership groups.

Brazen Reviews

Average customer reviews & user sentiment summary for Brazen:

User satisfaction level icon: excellent

198 reviews

92%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Brazen reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Usability: The product is easy to use, set up and implement, according to 90% of users who reviewed this aspect.
  • Customer Service: 100% of users who reviewed this aspect said the support team is responsive and helpful.
  • Customization: About 60% of users stated that the product can be customized to suit organizational needs.

Cons

  • Learning Curve: The system is hard to use for first-time users, and has limited training options, according to 100% of users who mentioned this.
  • High Cost: According to 90% of users, the software is expensive for its capabilities.

Researcher's Summary:

Brazen offers a customizable event management platform to organize virtual events, interview candidates, host career fairs and more. User reviews stated that the software provides smart functionality like private chat, virtual queues, automated messaging, event tracking and feedback to simplify the hiring process.
On the downside, users disliked the pricing, the steep learning curve and the amount of marketing needed to drive traffic to events.
All in all, Brazen is a good solution for employers looking to acquire fresh talent from colleges and universities, or through virtual hiring events.

Key Features

  • Advanced Chat Options: View a candidate’s resume and text-based chats from a single window. Employ timed conversations to keep them efficient and extend the time if needed. Select between text-only, audio or video features for each discussion. Ensure video security and protection. Move between chat to video seamlessly, saving time and effort. 
  • QuickChat: Route qualified candidates to recruiters. Get in touch with pre-qualified candidates immediately and shift to SMS when recruiters are unavailable. Instantly capture candidate information and display it on the recruiter dashboard. 
  • Live Video Broadcasting: Host multiple broadcasts simultaneously with up to four presenters. Start a one-to-one chat with attendees immediately after a broadcast concludes to answer any queries. Let event hosts share screens during a live presentation. Record live broadcasts and share them after the event. 
  • Virtual Hiring Events: Connect effectively with multiple candidates on a particular date and time. Increase applicant reach by eliminating traditional methods like screening and interviewing. Facilitate candidate engagement and connect with them on a one-to-one basis via video, audio or text chat. 
    • Enhanced Experience: Create a better candidate and recruiter experience. Streamline the candidate screening process with multi-chat and instant transition from text chats to audio or video conversations. 
    • Video Chat: Use a built-in, high-quality video to connect with candidates in real time. Add up to four presenters to have panel-style discussions. Record live webinars and share them with candidates. 
    • Video Broadcasts and Webinars: Add up to four presenters to have panel-style discussions. Engage in real time with a candidate, answer queries and monitor comments. Record live webinars and share them with candidates. 
    • Event Promotion Tools: Employ landing pages to ensure that candidates sign up for virtual events. Expand reach by promoting virtual events on websites and job boards with built-in sourcing. Promote online events using the job req plugin. 
    • Integrations and Follow-ups: Pass candidate data into the ATS and CRM without hampering the talent acquisition process. Email candidates, hiring managers and recruiting teams directly from the event. Provide a 360-degree overview of each candidate by attaching materials like chat transcripts and resumes and easily schedule follow-up contact. 
    • Analytics and Dashboards: Use built-in dashboards to view real-time analytics. Gain insights about top marketing channels. Analyze the most successful events by tracking registrants, attendance rate, video chat analysis and more. 
    • Event Series: Provide multiple dates and times for candidates to join a virtual event by creating a recurring series. Make edits to event details as required. 
    • Virtual Benefits Fairs: Build and manage content-rich virtual booths to educate employees about benefit programs and changes. Let employees choose between text-only, audio or video options to communicate with benefit specialists. 
    • Virtual Career Fairs: Engage in multi-company virtual job fairs to connect job seekers with employers. Use well-designed and customizable registration pages to draw in more candidates. Showcase employer booths to candidates in advance. 
    • Alumni Advancement: Broadcast live presentations and professional development opportunities in interactive alumni networking events. Build, manage and market virtual networking events using the bespoke white-label platform. Improve accessibility and get rid of location-related constraints. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Does not show the number of people waiting in the queue. 
  •  Difficult navigation. 
  •  Technical issues are common. 

Suite Support

mail_outlineEmail: [email protected].
phonePhone: +1 (703) 879-8029.
schoolTraining: Access guides on the website.
local_offerTickets: Not available.
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