Tigerpaw Benefits and Insights

Why use Tigerpaw?

Key differentiators & advantages of Tigerpaw

Service Order Generation: Diminish time on producing service requests and track client responses with automated service orders created from customer emails in real time, instead of doing it manually.
RMM Integration: Combine this program with other RMM accessories to draft service tickets automatically instead of by hand and provide up-to-date asset data so everyone is in the loop with current details.
Customer Asset Tracking: Superintend remote monitoring, HaaS, SaaS, content filtering, remote offsite backups and warranties in one centralized location instead of separate solutions.
Contracts and Service License Agreements SLAs: Leverage automated contract and SLAs creation to sign customers swiftly. Input patron details and click print or send in a few clicks, saving time and surging productivity.
Marketing Automation: Converse with current and prospective customers effortlessly and document effective recruitment/communicative techniques.

Industry Expertise

Tigerpaw is a solution that connects all organization characteristics into a single application. They've helped more than 40,000 users globally in industries such as managed IT services, audio and video installation and managed print providers, among others.

Key Features

Account Management: Obtain real-time data and construct service tickets automatically.
Invoicing: Produce and allocate invoices that align with service tickets, project statuses and SLAs.
Sales Automation: Construct a better sales pipeline, concentrate on possibilities with the most significant revenue potential and evaluate satisfactory techniques.
Technician Time and Utilization: Track and govern technicians, resources, open jobs and more on an online interface seamlessly.
Purchasing and Receiving: Handle entire purchase order workflows, delivery tracking, RMA ciphering and other tasks efficiently.
Project Management: Garner several time-saving components to remain organized and stay on top of projects and materials while concurrently depleting fees.
Accounting: Merge this platform with QuickBooks, Peachtree and other bookkeeping solutions to access contacts, accounts receivables, transactions, purchase orders and more.
Proposal and Quote Generation: Create automated quotes and proposals to distribute the ideal files to prospects rapidly.

Limitations

At the time of this review, these are the limitations according to user feedback:

Some users wish it was more "accounting friendly."

Suite Support

Email: [email protected]

Phone: 800-704-9009 8 a.m. to 5 p.m. CST Mondays through Fridays.

Training: Gain live training, course catalogs, service requests, upgrades and more in Tigerpaw Academy.

Tickets: Log in to the customer portal for ticket support.

Tigerpaw Reviews & Pricing

What is Tigerpaw?

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