ResMan Reviews & Pricing

Key Features

• Marketing: Attract renters, boost online engagement and build brand equity with these tools: 
  • ResMan CRM: Use AI chatbots, automated email responses, contextual templates and click-to-dial phone options to communicate with prospects. 
  • Interactive Websites: Build an ADA-compliant custom website to attract and retain renters, manage brands and provide virtual property tours. 
  • Virtual Tours: Showcase availability, locations, balcony views and more. Virtually navigate visitors across buildings and floors. Create digital tours based on 2D or 3D floor plans, with integrations for MatterPort and Razz. 
• Leasing: Streamline leasing activities by offering an easy application process. Leverage an integration with BlueMoon: use legal leases and pre-built forms, available with the Pro plan, or create custom lease forms with personalized clauses and obligations, available with the Pro-Flex plan. 
• Lead Management: Access a 360-degree view of leads and applications, send branded emails and bi-directional text messages in bulk, and monitor leasing team activities through a real-time log of all lead pursuits. 
• Resident Screening: Screen prospects by evaluating proprietary, eviction and criminal records, and addressing history, identity fraud and credit score using a statistically validated scoring model. Save time and automate fee collection using built-in screening tools. 
• Payment: Receive, process and reconcile payments for applications, leases, rent and amenities through a unified platform, compliant with PCI level I, SSAE 18, SSL, NACHA and credit card rules and regulations. Maintain a single record system for timely and accurate reporting. 
• Resident Portal: Renters can submit and track work order requests, make online payments, store important documents, receive package notifications and grant entry permission for external guests from a single portal. 
• Communication: Ensure timely communication of important information and updates via text messages. Compose messages and broadcast them to multiple contacts for notifications of service outages or social events. 
• Property Maintenance: Track and manage work orders, monitor inventory lists and streamline on-site workflows from a unified dashboard. 
• Accounting: Allocate expenses across the entire portfolio for keeping both a general ledger journal and accounts payable bill entries. Save time and maintain a proper audit trail by automating accounts receivable processes. Gain unique insights into the business with personalized Gross Potential Rent estimations and parameters. 
• Reporting: Generate property or portfolio level reports to acquire specific insights about stakeholders, managers and investors. Gain actionable insights and drill down to discover opportunities using unique reports. 

Limitations

•  The interface is cluttered and has a learning curve. 
•  No mobile apps. 
•  Support issues take time to get resolved. 

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