Categories:

#7

Rentec Direct is ranked #7 in the Landlord Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Rentec Direct Pricing

Based on our most recent analysis, Rentec Direct pricing starts at $45 (Monthly).

Price
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Starting From
$45
Pricing Model
Monthly
Free Trial
Yes, Request for Free

Training Resources

Rentec Direct is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Rentec Direct:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Rentec Direct Benefits and Insights

Why use Rentec Direct?

Key differentiators & advantages of Rentec Direct

  • Improve Portfolio Visibility: Market properties on multiple listing channels and design websites without coding expertise. Create postings and maintain a consistent brand experience across channels using templates. 
  • Minimize Costs: Take more bookings and applications directly from the business website and avoid the costs of third-party listing channels. Club tenant screening cost with the application fee to remove another business expenditure. 
  • Promote Remote Workflows: Offers three different mobile apps for residents, owners and managers to access the platform. Managers can perform remote property inspections via a partnership with zInspector. 
  • Flexible Rent Collection: Tenants can pay rent via debit cards, ACH, bank transfers and credit cards. Charges a 2.75% fee for credit card transactions and delegates it to tenants. Supports cash payments through a partnership with PayNearMe. 
  • Transparent Communications: Improve accountability and perform quick audits by creating a central repository of every document and interaction with tenants, owners and vendors. Track work orders, assign vendors and attach bids and invoices. 
  • Easy Bookkeeping: Leverage unique automations through a trust accounting-certified platform to eliminate triple or more entries for basic transactions. 

Industry Expertise

Serves residential rental property management businesses of every size.

Rentec Direct Reviews

Average customer reviews & user sentiment summary for Rentec Direct:

User satisfaction level icon: excellent

360 reviews

92%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Rentec Direct reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Tenant Portal: Tenants can pay rent and submit maintenance requests online, which can save property managers time and hassle.
  • QuickBooks Integration: Rentec Direct can be integrated with QuickBooks, which can make accounting easier for property managers.
  • Good Customer Support: Many users report that Rentec Direct has good customer support, which can be helpful if property managers have any questions or problems.
  • Customizable: Rentec Direct is customizable, so property managers can tailor it to their specific needs.
  • Mobile App: Rentec Direct has a mobile app, which can be convenient for property managers who are on the go.

Cons

  • Limited Accounting Features: The platform lacks robust accounting functionalities, such as generating a balance sheet or tracking depreciation, which are essential for comprehensive financial management.
  • Customer Support Challenges: Obtaining timely and effective assistance from Rentec Direct's customer support can be difficult, leading to frustration and delays in resolving issues.
  • Mobile App Limitations: The mobile app's functionality is restricted compared to the web version, hindering on-the-go property management tasks.

Researcher's Summary:

Stepping into the realm of property management software, Rentec Direct emerges as a prominent contender, capturing the attention of landlords and property managers seeking efficient solutions. User feedback from the past year sheds light on the platform's strengths, weaknesses, and unique attributes, painting a comprehensive picture of its capabilities and suitability for various needs.

Rentec Direct receives consistent praise for its user-friendly interface and comprehensive suite of features. The platform simplifies tasks such as rent collection, tenant screening, maintenance requests, and lease management, streamlining operations for property management professionals. Users appreciate the affordability of Rentec Direct, especially when compared to competitors like AppFolio and Buildium, which often come with higher price tags. However, some users have expressed concerns regarding the responsiveness of customer support, highlighting the need for improvement in this area. The ability to access the software from any device with an internet connection is a significant advantage, providing flexibility and convenience for users on the go.

Rentec Direct caters to a diverse range of property management needs, making it suitable for both individual landlords and larger property management companies. Its scalability and affordability make it an attractive option for those starting or expanding their portfolios. The platform's comprehensive feature set ensures that users have the tools necessary to manage their properties effectively, from tenant communication to financial tracking. While Rentec Direct may not be the perfect fit for every user, its combination of affordability, user-friendliness, and comprehensive features positions it as a valuable tool for those seeking to optimize their property management processes.

Key Features

  • Property Marketing: Fill up vacancies faster, increase inventory visibility and boost occupancy rate with marketing tools: 
    • Customizable Listings: Create personalized listings mentioning amenities and rules and regulations, and automatically syndicate them on industry-leading listing websites like Trulia, Zillow, HotPads and more. 
    • Personal Website: Build a custom website to showcase listings and accept online applications and fees. Customize the website with HTML or CSS coding to promote the brand and company. Free web hosting on vendor servers is included with the Pro and PM plans.
    • Lead Tracking: Track leads and automatically match prospective tenants with vacant units based on their interests and rental preferences. Tenants can save their preferences and get email notifications about suitable vacant properties. 
  • Rental Applications: Choose the best applicants based on personalized parameters with a customizable online rental application form. Accept applications and screening fees online. Store applicants’ data online and notify them upon selection. 
  • Tenant Screening: Identify the best applicants through screening for various parameters like background check, minimum credit score, national eviction searches, SSN validation and more. 
  • E-leasing: Create and store unlimited custom leases with specific clauses and obligations; invite renters to sign them virtually. 
  • Property Maintenance: Receive maintenance requests and assign work orders. Residents automatically receive email notifications upon work completion. Conduct virtual property inspections with the mobile application, powered by ZInspector. 
  • Online Portals: Save time and reduce confusion with a single platform for communication between property managers, owners and residents. The individual portals offer a few extra benefits: 
    • Tenant Portal: Residents can pay rent and ancillary charges, view statements, purchase insurance and submit maintenance requests. They can also receive announcements and notifications via this portal. 
    • Owner Portal: Owners can track property performance, occupancy rates, cash flows and notices. Download statements and reports. 
  • Payment: Receive and pay rent via online bank transfers, credit or debit cards or eChecks. Residents can also directly pay rent via cash by depositing the money at any of the 20,000 cash payment locations provided. They can also set up monthly recurring payment schedules. 
  • Accounting: Review, edit and print ledgers for every property, owner and bank account managed. Electronically file 1099-MISC tax forms with assistance from Nelco Solutions. Save time and reduce human error by automating double or triple entries through the QuickBooks integration. 
  • Reporting: Quickly view, analyze and drill down on specific items with a robust reporting system. Email, print or export reports as PDF or Excel files. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Users can only integrate partnered third-party software. 
  •  Adding new tenants requires navigation through multiple pages. 
  •  No reporting customizations. 
  •  The accounting module is basic and lacks in-depth personalization. 

Suite Support

The vendor offers various blogs educating property managers, owners and residents about the software’s usage, news and updates.

mail_outlineEmail: [email protected].
phonePhone: (800) 881-5139 for callers from the USA; (541) 216-6000 for international callers. Available Monday through Friday from 6 a.m. to 5 p.m. PST.
schoolTraining: Not listed.
local_offerTickets: Not listed.

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