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#7

Propertyware is ranked #7 on the top 10 Property Management Software leaderboard based on a comprehensive analysis performed by SelectHub research analysts. Compare the leaders with our In-Depth Report.

Propertyware Pricing

Based on our most recent analysis, Propertyware pricing starts at $1 (Per Unit, Monthly).

Price
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Starting From
$1
Pricing Model
Per Unit, Monthly
Free Trial
Yes, Request for Free

Training Resources

Propertyware is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Propertyware:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Propertyware Benefits and Insights

Why use Propertyware?

Key differentiators & advantages of Propertyware

  • Easy Workflow Tracking: Localize every major workflow including marketing, maintenance, management and accounting and monitor each from the dashboard. Assign tasks, track progress and plan disruptions with a few clicks. 
  • Save Resources: Save time and money by automating recurring administrative tasks like bookkeeping, alerts, reminders, report generation and more. 
  • Increase Portfolio Visibility: Advertise a portfolio on any third-party listing channel, track leads, and provide application portals to fill vacancies and reduce lost leads. 
  • Streamline Communication: Maintain clear lines of communication throughout the company via role-based communication portals. Ensure easy year-end audits by recording all interactions. 
  • Scale Quickly: Expand business and manage properties from multiple locations with a single sign-in. Gain a holistic view of business health by standardizing operations in every location and consolidating reporting. 
  • Easy Integrations: Reduce manual data entry and increase efficiency by leveraging open data access and two-way data exchange through open API and connecting with business-specific software. 
  • Increase Mobility: Optimized for desktops, mobile devices and tablets. Provides residents, managers and prospective tenants with remote access. 

Industry Expertise

Serves property management businesses of every scale.

Propertyware Reviews

Average customer reviews & user sentiment summary for Propertyware:

User satisfaction level icon: good

456 reviews

74%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Propertyware reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Complete Package: Propertyware is an all-in-one solution that can handle every aspect of property management, according to 83% of reviews mentioning this element.
  • Customer Support: According to 100% of users who reviewed the support suite, the support team is helpful and responsive.
  • Customizable: It’s a flexible platform that can fit the needs of every type and scale of property management businesses, according to 72% of reviews on customization.
  • Reporting: It’s easy to design unique reports with business-specific metrics, according to 83% of reviews on data visualization.

Cons

  • Complexity: The platform has a steep learning curve due to the variety of features offered, according to 74% of reviews on ease of usage.
  • Training Resource: Propertyware lacks adequate training material for beginners, according to 81% of users reviewing this aspect.

Researcher's Summary:

Propertyware is a robust platform that helps managers and landlords streamline marketing, maintenance, management and accounting workflows. Reviews identify a responsive customer support team, flexible interface and comprehensive reporting suite as the main reasons for the platform’s popularity.
However, due to the variety of features offered and inadequate training material available, implementing and understanding the software can be time-consuming. Given that, we advise small and medium businesses to tailor the software according to their needs and remove any extra features to avoid complexity.

Key Features

  • Marketing and Leasing: Integrated marketing and leasing modules ensure smooth data flow throughout the cycle, eliminating manual data entry and reducing lost leads. 
    • Branded Website: Design mobile-optimized websites with business color and logo for showcasing units. Provides a library of customizable templates. 
    • Listing Widget: Create brand-consistent property listings, offer search and filter features to customers based on leasing terms, and provide portals for applications. The widget functions on native websites, and there’s a code for usage on external listing channels. 
    • Lead Tracking: Track each prospect from lead generation to lease signing. Offers guest card information, CRM, customizable reports and dashboards, and more. 
    • Application Portal: Applicants can provide address validation and add co-applicants, guarantors and others to ensure data accuracy. Offers unique views, reports and dashboards to get real-time data into each applicant’s journey. Applicants can add themselves to waitlists and save and continue later with an application. 
    • AI-Powered Tenant Screening: Screen prospective tenants using an AI-based algorithm. Check tenants’ rent payment history, criminal background, credit score, monthly income-to-rent ratio and other factors to determine their ability and willingness to pay rent. 
    • Leasing Hub: Create templates for commonly used documents like work orders, leases, invoice approvals and more. Applicants can remotely eSign documents. Store unlimited files and use the search bar to find required ones quickly. 
  • Online Payment: Collect rent online through electronic bank transfers and credit and debit cards. Tenants can pay via cash at convenience stores like Walmart or create cash payment vouchers on mobile devices. 
  • Role-Based Portals: Owners and residents can use mobile-optimized portals to access property-related documents, pay and receive rent and other fees, issue maintenance requests with multimedia proof, and communicate with managers. 
  • Chat: Send DMs, group messages and emojis. Maintain a record of every interaction with tenants and owners for compliance. 
  • Maintenance Management: Get updates on every maintenance activity, log issues and perform inspections from the platform. 
    • Work Orders: Standardize recurring maintenance tasks and pricing. Call center specialists can dispatch pre-approved vendors to quickly resolve issues. Store work orders, track progress, work with multiple vendors and automate accounts payable. 
    • Mobile Inspections: Camera mode aids property inspections, additionally, customize reports, compare past inspections and share evaluations with owners and tenants. 
    • AssetProtect Program: Property owners and managers can choose insurance plans to protect rental assets, drive ancillary revenue and maximize insurance compliance. 
    • Utility Management: Avoid late fees on utility bills with a seamless billing and collection process powered by SimpleBills. Simplify utility management to improve net operating income, reduce costs and turnaround time, and ensure quick move-ins. Available for single-family properties only. 
    • Vendor Credentialing: Reduce compliance risks by choosing from over 135,000 pre-verified vendors. Obtain critical information from multiple sources to ensure a complete audit trail. 
  • Accounting: Leverage QuickBooks integration to save time and reduce hassle. Record company financials, maintain general ledgers, manage and track bills, collect markup for bills, and track discrepancies using automatic bank reconciliation services. 
  • Multi-Location Management: Manage properties from different locations, create standardization across every unit and consolidate reporting to measure performance and other key metrics from a single dashboard. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Doesn’t offer adequate training material. 
  •  Has a steep learning curve. 

Suite Support

A variety of videos and blogs on accounting, maintenance, management, marketing and industry trends are available. A special COVID-19 resource center tab includes blogs and webcasts on managing properties and tenants during a pandemic.

mail_outlineEmail: [email protected].
phonePhone: (800) 704-0154, Monday — Friday, 7.30 a.m. — 7 p.m. CST, excluding holidays.
schoolTraining: Not listed.
local_offerTickets: Log in to the vendor website to submit tickets.

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