ProofHub Reviews & Pricing

by ProofHub | Founded 2011, Walnut, CA

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What is ProofHub?

Industry Specialties: Serves small and medium-sized businesses

ProofHub is a cloud-based solution that helps manage, collaborate and discuss work with clients and team members at a central location. It helps managers prepare notes and to-do lists, discuss plans and lay down daily tasks, calendar milestones and Gantt charts. Project requirements and deadlines can be drilled down for team members by sharing files, notes, timesheets and schedules.

Its reporting engine generates customized reports for managers to monitor project progress and resource utilization. Its proofing tool eliminates shuffling back and forth between files and emails by allowing stakeholders to discuss and finalize documents in a single window. Its centralized workspace streamlines review processes and allows content collaborations. It includes modules for time tracking and resource planning.

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User Sentiment

Based on 243 reviews:

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ProofHub Pricing

Based on our most recent analysis, ProofHub pricing starts at $45 (Monthly).

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Starting From: $45
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

ProofHub is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ProofHub:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ProofHub Benefits and Insights

Why use ProofHub?

Key differentiators & advantages of ProofHub

Optimize Onboarding and Training: Take advantage of a user-friendly interface and limited complicated jargon or code to increase adoption. Hover over pop-ups to learn more about tips to improve your set up and visit the knowledge base to read articles and watch tutorials. We liked that the onboarding screens help you set up your first project and virtually walk you through project creation.
Speed Up Approval Processes: Use in-file comments to approve proofs and mark-up tools to highlight parts that you’d like changed or fixed along with file versions. Set up a custom field for approval status and a custom workflow for approvals. We experimented with the proofing tools and found it easy to add comments and keep track of the activity in the file.
Create Custom Workflows: Set your own workflows by creating a custom workflow or template you can associate with projects. Modify or add workflows by selecting the manage workflow button at the bottom of the workflow icon. We set up two different workflows without much fuss and are happy to report we could change workflows once the project was already created and in motion.
Pay a Flat Fee: Say goodbye to per user, per month subscription pricing. Pay a flat fee depending on the plan you choose and you can theoretically sign up an unlimited number of users.

Industry Expertise

ProofHub provides project management and collaboration tools to a variety of industries ranging from healthcare to real estate, IT and software, marketing and entertainment. It’s suitable for freelancers as well as larger corporations.

ProofHub Reviews

Based on our most recent analysis, ProofHub reviews indicate a 'excellent' User Satisfaction Rating of 92% based on 243 user reviews from 4 recognized software review sites.

243 reviews

92%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of ProofHub reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Pricing: Reviewers appreciated the flat fee pricing for unlimited users.
Team Collaboration: The built-in chat feature and centralized files were perks mentioned by users.
Proofing: Users liked the online proofing, feedback and approval without having to leave the platform.

What Users Like

Visibility: “Since implementing ProofHub, we have observed a 30% decrease in project delays, mostly due to the fact that all teams now have immediate access to project boards that monitor the progress of each task. In the past, we often faced gaps in communication that delayed installs due to missed emails or miscommunications. With ProofHub’s custom workflows, every department has a clear view of deadlines, dependencies, and priority tasks, significantly reducing project holdups.” - Greg Arnold, General Manager at Kitchen Mania
Task Management: “ProofHub lets us break down each job into detailed steps, assign them to the right people, and set deadlines that everyone can see. On a big installation project, for example, I can outline each part of the process: starting from the initial site inspection, moving to wiring, handling equipment setup, completing safety inspections, and finally, testing and handover. Each stage has its own set of tasks that can be assigned and tracked independently, so everyone knows what’s next and who’s handling it. If there’s a delay in any part, we can make quick adjustments, reschedule tasks, and instantly notify the rest of the team. It saves us from having to make constant calls or send reminder emails, which can be very time-consuming.” - Daniel Vasilevski, Director and Owner of Bright Force Electrical

Cons

Pricing: Reviewers appreciated the flat fee pricing for unlimited users.
Team Collaboration: The built-in chat feature and centralized files were perks mentioned by users.
Proofing: Users liked the online proofing, feedback and approval without having to leave the platform.

What Users Dislike

Learning Curve: “The initial setup and adaptation period presented some challenges. Some team members found the range of features overwhelming, especially those less familiar with digital tools. As a solution, I organized targeted training sessions focusing on the specific functionalities that would benefit our workflow most.” - Dr. Maria Knobel, Medical Director at Medical Cert UK

Researcher's Summary:

ProofHub is a cloud-based project management solution designed to help teams of all sizes with its user-friendly interface and focus on collaboration. Its core strengths include quick adoption, customizable workflows and simple project creation. Additionally, its built-in chat browser, in-file comments and approvals for proofing and central file management are a plus for teamwork and communication. Flat-fee pricing for unlimited users sets it apart from other tools.

During our free trial, we appreciated the pop-up explanations and didn’t feel like there was a steep learning curve to conquer before we kickstarted our projects. We liked the time tracking and time estimation feature and thought it offered a useful way to provide a baseline and more accurate time estimations. It was simple to toggle between multiple task views, although we wish we could modify groupings by, say, assignee instead of just sticking to workflow stages.

On the flip side, reviewers weren’t awed by the basic training modules, 14-day free trial and occasional slow customer support responses. Additionally, limited integrations might be an issue if you’re a business with complex integration needs.

Overall, ProofHub offers a solid collaborative project management tool that’s easy-to-use and is a fantastic option for budget-conscious users.

Key Features

Task Management: Start creating tasks using the basic template during onboarding that you can modify to fit your workflow by adding subtasks, custom statuses, fields and color-coding. Assign tasks to users, track time, add timelines using start and end dates and elaborate on tasks using descriptions, comments and files. Create recurring tasks to automate due dates and reminders.
Multiple Views: Visualize projects in the format you’re comfortable with, by toggling between the standard list view and Kanban board and filtering tasks by stages, status, assignee, label or date. Use the Gantt chart to filter based on date, find the critical path and set and show the baseline. Keep tasks, events and milestones on track using the calendar view.
Team Collaboration: Communicate with your team using discussions and create topics, kinda like channels, that are open to all or private to certain teams or members. Share files and proofs, and get approvals without ping-pong rally emails. Chat in real time with team members using the built-in messaging tool for private and group chats and save important messages. Send announcements on the dashboard for deadlines, personal milestones and wins.
Time Tracking: Improve time management by tracking time directly on your cards and adding an estimated time to compare actual versus projected times and make more accurate estimates in the future. Monitor team performance using timesheets with every single time entry in the Everything tab.
Dashboard and Reports: Use the Me tab as a personalized dashboard with your agenda, shortcuts, tasks, tracked time, notes and announcements. Visualize project performance with the project report dashboard. Identify inefficiencies, resource utilization and project progress with reports about time and tasks, resources, project progress snapshots, milestones and burn-up charts. Identify projects that are not on track through ‘slipping reports.’ Use data to analyze tasks, resources utilized, time logged and project completion roadmap.
Workflows: Streamline project creation by creating your own templates from scratch. Add time frames, enable custom fields like time tracking and set up a personalized workflow that you can add to other projects.
Proofing: Make feedback seamless using the proofing tool. Get real-time feedback on proofs by adding comments directly into your PNG, PDF and JPEG files and highlighting issues with mark-up tools. Allow users to reply to comments and view comments as a thread after revisions.

See It In Action: Project Creation

Want to see if creating a project with ProofHub is as easy as ABC? We put on our product testing cap and signed up for a free trial to find out.

For starters, we clicked on the big plus sign that works as a shortcut to add a variety of actions, including projects, templates, topics, tasks and more.

After clicking on “Project,” we filled in the details. Instead of choosing a template (which you’ll have to create from scratch, in-built templates aren’t provided), we opted for a default project.

Next, we selected the project tabs we wanted enabled. Most are on already, but notably, time tracking isn’t so we added that one. Remember to keep Tasks as the default, otherwise you may not be able to create tasks.

Once we got that out of the way, it was time to get to the real fun of adding tasks and lists. It directs you right to the workflow you’ll use. You can see that we added a custom workflow for another project, but for simplicity, we just chose the basic workflow we already modified.

Add new tasks using the table view by selecting “add task” and typing in the task name.

Click on the task and you can modify and add fields, and fill out details, subtasks and additional comments.

Ultimately, it was quite simple to set up and manage. Also, while you’re setting up, ProofHub helps you get off the ground with a project. We liked that you can name and set up the first few tasks directly in the first few onboarding tabs.

Cost of Ownership

Frequently asked questions regarding ProofHub pricing include:

Q: How does ProofHub’s pricing work?

A: ProofHub uses a flat pricing subscription model where they charge per month depending on the plan you choose. Currently, they offer an Essential plan at $45 a month, when billed annually, with a limit of 40 projects and 15 GB of storage along with core features. The Ultimate Control plan starts at $89 per month for the first three months, when billed annually, and $135 a month for the remaining nine months. Both plans offer unlimited users.

Q: Does ProofHub offer any discounts?

A: Yes, ProofHub offers discounts for nonprofits along with a subsidized rate for users if they choose to bill annually instead of monthly.