Podio Reviews & Pricing

by Citrix | Founded 2009, Fort Lauderdale, FL

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What is Podio?

Industry Specialties: Serves all businesses

Podio by Citrix is an online collaboration solution that offers businesses a marketplace to customize apps according to requirements. The free pre-built applications help perform several functions, including issue management, task management, customer relationship management, project portfolio management and applicant tracking.

Its apps feature social collaboration tools like video chat, internal messaging and file sharing across the system. Users can build additions without any technical skills and use them to manage unique workflows and multiple business processes. It is customizable, flexible and scales as an organization grows. Businesses can manage content, conversations with customers and create customer profiles by linking a contact with its digital footprint. A dashboard provides more information on a contact when required.

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User Sentiment

Based on 799 reviews:

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Podio Pricing

Based on our most recent analysis, Podio pricing starts at $11 (Monthly, Freemium).

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Starting From: $11.20
Pricing Model: Monthly, Freemium
Free Trial: Yes, Request for Free

Training Resources

Podio is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Podio:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Podio Benefits and Insights

Why use Podio?

Key differentiators & advantages of Podio

Engage Customers: Get a complete picture of customer engagement at every level. Distribute customer profiles with teams to strengthen engagement processes across the board. Resolve issues promptly with greater accuracy while building long-term professional relationships.
Customize Workflows: Let teams personalize capabilities and tools based on workflows. Store all team data, files and record real-time conversations in a central place accessible by everyone. Retrieve files and customer information easily.
Mobile App: Stay updated with task progress and work completion on-the-go. Use any internet-connected device to create tasks, attach files and respond to emails and internal communication. Work in offline mode and sync changes when online. Display social streaming activities of every team member in one place.
Integrations: Add conversations and context to files by integrating with Citrix content collaboration tools. Seamlessly integrate with multiple third-party file sharing modules like Dropbox, Evernote, GoToMeeting, Google Drive and Box. Integrate with external calendar modules, including Outlook Calendar and Google Calendar using iCal and Exchange. Use open API and mobile SDKs to build modules.
Flexibility: Structure content and reports as per organizational needs while running projects without losing uniqueness. Get real-time project updates and instantly share insights and resources.
Scalability: Scale it to handle a growing organization’s requirements, including recruitment workflows, CRM or intranet. Run a company’s entire operation with a single module by connecting teams and processes.

Industry Expertise

Podio by Citrix offers project management solutions to companies in various industries, including real estate, marketing and communication, healthcare, accounting and consulting, construction, law, education and more. Since 2009, it has managed projects, streamlined resources and communication for over 500,000 companies globally.

Podio Reviews

Average customer reviews & user sentiment summary for Podio:

799 reviews

84%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Podio reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Customizable: Users appreciate the ability to tailor Podio to their specific workflows and preferences, including creating custom apps, fields, and workflows to match unique project needs.
Integrations: Podio's ability to integrate with various other popular business tools, such as Google Drive, Dropbox, and Zendesk, is a significant advantage for users, as it streamlines data sharing and collaboration across different platforms.
Communication and Collaboration: The platform facilitates efficient communication and collaboration among team members through features like activity streams, file sharing, and task management, ensuring everyone stays informed and connected.
User-Friendly Interface: Podio is generally considered easy to use and navigate, even for users with limited technical expertise, making it accessible to a wide range of teams and individuals.

Cons

Customization Challenges: Podio's extensive customization options can be overwhelming for new users, requiring significant time investment to tailor the platform to specific workflows.
Learning Curve: The platform's flexibility comes at the cost of a steep learning curve, potentially hindering user adoption and requiring comprehensive training for teams.
Mobile App Limitations: The mobile app's functionality is limited compared to the web version, potentially impacting productivity for users who rely on mobile access.
Reporting Capabilities: Podio's reporting features may not meet the needs of all users, particularly those requiring advanced analytics or custom reporting options.

Researcher's Summary:

Podio, the project management and collaboration platform, has garnered a mixed bag of user reviews over the past year. While it's praised for its customizability and flexibility, allowing teams to tailor the platform to their specific needs, some users find the interface clunky and overwhelming, especially for those new to project management software. Podio's strength lies in its ability to centralize communication, tasks, and files, creating a single source of truth for projects. The platform's automation features are also a hit, streamlining repetitive tasks and boosting efficiency. However, users point out that the learning curve can be steep, and the mobile app experience falls short compared to competitors like Asana and Monday.com. Additionally, the pricing structure can be confusing, with various tiers and add-ons, making it difficult to determine the true cost for a team's needs.

Podio shines for teams seeking a highly customizable solution that can adapt to their unique workflows. Its ability to integrate with numerous other applications further enhances its versatility. However, for smaller teams or those looking for a more intuitive and user-friendly experience, alternative platforms might be a better fit.

Key Features

Project Management: Customize it to fit project management cycles. Make goals, responsibilities and deadlines clear for everyone. Organize projects, keep teams updated and receive status updates regularly. Get oversight of work progress to stay on track.
Task Management: Divide large projects into smaller to-do lists and assigned tasks. Prioritize work by labeling tasks in task lists. Share files through chat messages, status posts or by attaching with tasks.
Applications: Build simple and user-friendly applications using drag-and-drop tools. Choose from existing apps or personalize them to meet specific requirements like organizing deliverables or structuring workflows.
Workspaces: Collaborate on a task or a project, cut down on emails and reply-all chains in virtual spaces. Add vendors, clients, contractors and employees. Set workspaces as private, open or for employees only to provide information access to authorized people.
Communication: Streamline team communication, increase transparency with activity streams and boost engagement using instant messaging, likes and comments. Integrate with GoToMeeting to schedule online meetings with chosen members without leaving the module.
Calendar: Customize calendars to manage schedules easily. Track deadlines, commitments and get an overview of staff’s work progress.
Extensions: Get a number of third-party add-on capabilities like time tracking tools, Gantt charts and more.

Limitations

This product has the following limitations as of writing this review:

Difficult to set-up initially.
Steep learning curve required.
Design is basic and unappealing.
Notifications aren’t prompt.
Sluggish customer support.

Suite Support

Email: Email support is not listed currently.

Phone: Phone inquiries can be resolved by calling their toll-free number (800) 424 8749.

Training: Their site features several resources like blogs, developer community groups and other materials to guide users and ways to unlock the solution’s full potential.

Tickets: Users can submit tickets through Citrix’s site.