Paymo Reviews & Pricing

by Paymo | Founded 2008, Bihor, Romania

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What is Paymo?

Industry Specialties: Serves small and medium businesses

Paymo is an online work management solution that supports resource scheduling, team collaboration, project accounting and time tracking. Managers can create projects, assign tasks to multiple employees, save templates for future use and monitor project progress using different task views like tables, lists, boards and Gantt charts.

Monitor team productivity with its built-in time tracker and accurate timesheets. Organizations can share data as time reports with clients for transparency. Its project accounting capability helps generate automated client invoices, tracks expenses and converts proposals into projects while keeping a check on financials and payments.

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User Sentiment

Based on 1093 reviews:

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Product Screenshots and Videos

Paymo Pricing

Based on our most recent analysis, Paymo pricing starts at $6 (Per User, Monthly, Freemium).

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Starting From: $5.90
Pricing Model: Per User, Monthly, Freemium
Free Trial: Yes, Request for Free

Training Resources

Paymo is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Paymo:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Paymo Benefits and Insights

Why use Paymo?

Key differentiators & advantages of Paymo

Manage Projects Efficiently: Divide complex projects into smaller tasks, create task lists, delegate tasks and set milestones. Achieve business goals using ready-to-use templates, task lists, milestone alerts and other measured steps.
Streamline Workflows: Use Kanban boards to improve visibility and streamline workflows. Use pre-built project templates to avoid hassles and save time. Get visibility into project progress through flexible task views. Use Gantt charts to plan and schedule every detail of a project.
Productivity Insights: Monitor employee time and leaves using extensive time-tracking tools. Get detailed team productivity insights through timesheets. Manage workloads and schedule tasks equally to avoid individual employee burnout.
API and Integrations: Use APIs to connect with any open system or integrate using Zapier. Automate workflows by integrating with multiple third-party modules like Slack, GSuite, QuickBooks, Xero and more.
Collaboration: Communicate, plan and manage work from a single place. Prioritize work using a visual burndown, set task dependencies using Gantt charts and view team workload on a resource calendar. Chat with teams in real-time on project updates and notify relevant people. Consolidate client agreements and price quotes in one place while updating email and in-app notifications.
Actionable Insights: Get actionable insights to improve accountability within teams. Monitor task and employee work progress using Gantt charts. Reporting tools provide data on total work time, estimates, invoices and expenses.

Industry Expertise

Paymo provides work and project management solutions to small and medium businesses in industries like software and IT, web design and development, marketing and social media, business consultancies, creative agencies and more. Over 150,000 firms and freelancers in more than 100 countries use it to work, collaborate and manage projects from start to finish.

Paymo Reviews

Average customer reviews & user sentiment summary for Paymo:

1093 reviews

93%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Paymo reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Time Management: Paymo provides tools for tracking time spent on tasks and projects, which can be helpful for individuals and teams to manage their time effectively and ensure that projects are completed on time and within budget.
Project Planning: Paymo offers features for planning and managing projects, such as creating project plans, assigning tasks, and setting deadlines. This can help teams stay organized and on track.
Team Collaboration: Paymo includes features that facilitate team collaboration, such as the ability to share files, communicate with team members, and track project progress. This can help teams work together more effectively and efficiently.
Client Management: Paymo provides tools for managing client relationships, such as creating invoices, tracking payments, and communicating with clients. This can help businesses streamline their client management processes.
Reporting: Paymo offers reporting features that allow users to track project progress, team performance, and other key metrics. This information can be used to make informed decisions about project management and resource allocation.

Cons

Limited Free Plan: The free plan only allows for one user, making it unsuitable for even small teams.
No Dependencies: Users cannot establish task dependencies, which is a crucial feature for project planning and execution.
Mobile App Shortcomings: The mobile app lacks essential features, such as the ability to log time or expenses, limiting its usefulness for teams on the go.

Researcher's Summary:

Paymo is a project management software that helps teams stay organized and on track. It offers a variety of features, including task management, project planning, resource management, and collaboration tools. Paymo has been praised by users for its ease of use, flexibility, and affordability. It is also highly customizable, so teams can tailor it to their specific needs. Paymo's time tracking feature is particularly well-regarded, as it allows users to easily track the time they spend on different tasks and projects. This information can then be used to generate invoices, track productivity, and make better decisions about how to allocate resources.

However, some users have complained that Paymo can be difficult to learn, and that it lacks some of the features offered by more expensive project management software, such as advanced reporting and analytics. Additionally, some users have reported experiencing glitches with the sign-up process. Overall, Paymo is a solid choice for small and medium-sized businesses that are looking for a project management software that is easy to use and affordable. It is particularly well-suited for businesses that need to track time and expenses, as well as those that need to collaborate on projects with team members. However, businesses that need more advanced features may want to consider other options.

Key Features

Task Management: Use the Kanban module to organize activities, tasks, task lists, milestones and due dates. See full task views with details by switching to an advanced task view. Track, schedule and modify activities in real time using Gantt charts. Leave comments on tasks while discussing project updates with co-workers.
Time Tracking: Monitor employee hours while in the office or on-the-go using desktop and mobile apps. Add, edit and view timesheet entries with few clicks. Use s stopwatch to record time spent on projects or browsers.
Timesheet Reporting: Measure time spent on each task and project. Keep clients updated via static and live reports. Personalize reports by choosing from over 20 parameters. Display reports as bar charts or pie charts apart from the text version.
Team Scheduling: Use a visual timeline to find underbooked employees and those available for work. Switch views to display all team and project bookings on a single screen. Convert ghost bookings that show up into real bookings. Save time and money using the built-in leave management tool.
Invoicing: Send estimates prepared according to project plans for client approval. Create invoices manually in different languages or convert timesheets into invoices. Track project expenses and add them to invoices. Create invoices and receive payments using the payment gateway.
Leave Management: Set public holidays for the entire company in a few clicks. Get an overview of the total and remaining paid and unpaid leaves using the leave widget. Avoid team conflicts by signaling out-of-office time in advance in the team scheduler. Let employees apply for different types of leaves.

Limitations

Some of the product limitations include:

Difficult to view schedule timelines.
Mobile interface is slow.
No option to invite reviewers or collaborators.
Gantt charts and invoices cost extra.

Suite Support

Email: Email support is hidden behind a login.

Phone: Phone support is hidden behind a login.

Training: Their site features several resources like articles, blogs, testimonials and other materials to guide users and ways to unlock the solution’s full potential.

Tickets: Users can submit tickets using the Paymo site.