Hive Reviews & Pricing

by Hive | Founded 2016, New York, NY

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What is Hive?

Industry Specialties: Serves agencies, marketing, education, operations and startup industries

Hive is a cloud-based service that allows teams to schedule, execute, communicate, and track projects while predicting activities that may affect work. Access files, share and collaborate with team members with its thousands of external integrations. It sends out notifications in real time that alert users to team productivity. All project views reflect updates to ensure that all team members are always on the same page.

It caters to teams of all sizes in industries like marketing, operations, education and more. It is available for Mac, Windows, iOS and Android. It also provides a 14-day free trial without collecting credit card information, and pricing plans are measured per user, per month.

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User Sentiment

Based on 800 reviews:

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Hive Pricing

Based on our most recent analysis, Hive pricing starts at $5 (Per User, Monthly).

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Starting From: $5
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

Hive is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Hive:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Hive Benefits and Insights

Why use Hive?

Key differentiators & advantages of Hive

Communication & Collaboration: A built-in messaging tool allows individuals to converse with the team and facilitates file sharing by connecting with Google Drive, Dropbox and Box. External partners, such as customers and stakeholders, can also be invited for project collaboration.
Gain Project Insight: Offers analytics that summarizes personal and workspace productivity, identify inefficient areas and enable managers to find ways to correct them.
Employee Management: Ensures that employees have total visibility for assigned tasks using team-specific views. Under or over-use of employee time is also identified as the system sends automatic alerts to the relevant users.
Organize Projects: Hive forms can be used to collect data to work on a project and send it to clients or customers. Compile a personal to-do list based on assigned projects and view their due dates for better decision making and productivity.
Portfolio View: View progress across all projects to see which tasks within certain projects have been performed, which tasks are consistent across projects and which tasks are overdue.
Resource Management: Provides information on resource utilization in real time in a single pool of available resources. Managers can use the resource dashboard to see if a resource is booked or needs to be booked and also view if an employee is assigned a role.
External Application: It integrates with external applications into the dashboard, allowing users to focus more on core tasks and less on providing access as it remembers passwords and sending invitations.

Industry Expertise

Hive is a tool built for companies in all industries of all sizes who need to track projects, share files, collaborate and automate task management. It serves industries like agencies, operations, startups, education, marketing and more. It supports businesses of all sizes.

Hive Reviews

Average customer reviews & user sentiment summary for Hive:

800 reviews

91%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Hive reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Ease of Use: It is intuitive and user-friendly, as observed by 95% of users who refer to ease of use.
Functionality: It has a robust suite of features that helps boost efficiency, improve effectiveness and save time, as noted by nearly 100% of users who mention functionality.
Communication: Its inbuilt chat features for messaging members while sharing data and updates eases communication across departments and teams, as stated by nearly 98% of users who refer to communication.
Tracking: Nearly 100% of users who specify tracking said that its project view and analytics help track employees, project completion, overdue deadlines, and spot any risk to meet project allocation goals.

Cons

Mobile Application: Approximately 92% of users who mentioned mobile applications reported that it is not as responsive as the desktop app and has many downsides.
Notification: Once read, notifications or follow-up requests can get lost and difficult to find, and some notifications are delayed or not notified at all, as noted by 83% of reviewers who specify notification.
Training: Finding tutorial videos or training during the initial set-up has been difficult, as noted by 78% of reviewers who refer to training.
Integration: Around 82% of the reviewers who specified integration said that they wished for more options for software integration such as Jabber, Teams and more.

Researcher's Summary:

Hive is a user-friendly solution that offers a multitude of features like project planning, file sharing, task management automation, project views, reporting, scheduling and more. Time and project tracking help manage team utilization and resource allocation. Users can converse with individuals or groups and collaborate with clients using integrated tools. Users can organize and prioritize tasks based on color, tags, projects and schedules. Many reviewers noted that its mobile application is a downside and could benefit from an upgrade to its functions. Finding training is difficult; however support teams are responsive with queries and help, especially during initial set-up.

Key Features

Personal Dashboard: View all assigned tasks in My Action cards. All actions are broken down by current, future, completed and assigned tasks for easy access.
Analytics: Monitor project progress and potential risk with Hive Analytics. It provides an interactive and customizable dashboard to gain insights on individual or team progress.
Visualization: Provides flexible Gantt, kanban, portfolio calendar and table views for projects. Users can switch between layouts, and updates are reflected across all project views, so everyone knows when changes are made.
Summary View: Lets managers combine several projects to look at progress across teams and departments from a macro view.
Templates: Plan and repeat tasks with ease using action templates. Layout all required steps in a reusable action template for assigning tasks. Brings in sets of actions with pre-specified assignees, due dates and information.
Proofing and Approval: Streamline approval cycles by sharing proofs and assigning approvals for tasks or projects. Users can also add feedback to simplify feedback loops
Card Comments: Utilize comments on the card to attach files and communicate about issues, transfers or processes.
Hive Mail: Integrate directly with Gmail and Outlook through its native mail system and directly attach an email to a new or existing task. Users can send and receive emails via a fully integrated email inbox.
Hive Chat: Use the native chat or integrate with external software to simplify communication within the team. It can also alert individuals by dragging and dropping them into the chat window.
Resourcing: Manage the use of teams across specific projects or customers by assigning current and future resources.
Leverage Utilization: Its partnership with Zapier, a web app automation tool, connects Hive data to over 1,000 other apps to streamline workflow.

Limitations

Some of the product limitations include:

Phone app is not as responsive as the desktop version
No search function in each project
Notifications are not organized

Suite Support

Email: Email support is not available.

Phone: Phone support is not available. Customers can use the live chat feature to contact support.

Training: Customers can request for demos, read blogs and articles for training. It also provides weekly live webinars for a full product demo and includes Q&A sessions.

Tickets: Live chat feature can help users to submit tickets.