FunctionFox Reviews & Pricing

by FunctionFox Systems Inc. | Founded 2000, Victoria, British Columbia, Canada

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Overview Pricing Benefits Reviews Features

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What is FunctionFox?

Industry Specialties: Advertising, Graphic Design, Marketing, Public Relations, Multimedia.

FunctionFox is a cloud-based resource management solution that tracks projects, project time and expenses. It helps creative firms transition to a paperless ecosystem and replace cumbersome spreadsheets with efficient inclusions that monitor projects and time. It also offers task assignment, timesheets, scheduling and reporting.

It supports timesheets and the billing requirements of creative teams, including graphic design, advertising, marketing, multimedia and public relations. It helps organizations take charge of their project lifecycles, understand their workflows in detail and increase their billing hours.

It supports unlimited projects and clients and can be customized according to an organization’s workflow. Users can monitor project estimates, costs, expenses, budgets and quotes. It sends automatic email alerts and can generate reports on expenses, personnel, clients and more. It also includes a stopwatch to track billable and non-billable hours. It also offers a mobile application for iOS and Android devices.

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User Sentiment

Based on 270 reviews:

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FunctionFox Pricing

Based on our most recent analysis, FunctionFox pricing starts at $5 (Per User, Monthly).

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Starting From: $5
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

FunctionFox is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for FunctionFox:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

FunctionFox Benefits and Insights

Why use FunctionFox?

Key differentiators & advantages of FunctionFox

Enhanced Productivity: FunctionFox streamlines task management, allowing teams to focus on high-priority projects without getting bogged down by administrative tasks.
Accurate Time Tracking: With precise time tracking features, FunctionFox helps ensure that every billable hour is accounted for, reducing revenue leakage.
Improved Project Visibility: The software provides a clear overview of project timelines and milestones, making it easier to monitor progress and adjust plans as needed.
Resource Allocation: FunctionFox aids in optimal resource allocation by showing who is available and who is overloaded, ensuring balanced workloads across the team.
Client Transparency: Detailed reports and dashboards can be shared with clients, fostering trust and transparency in project management and billing.
Reduced Administrative Overhead: Automating routine tasks such as timesheet submissions and project updates frees up time for more strategic activities.
Enhanced Collaboration: Centralized communication tools within FunctionFox facilitate better collaboration among team members, reducing the need for lengthy email threads.
Customizable Reporting: Tailored reports provide insights into project performance, helping managers make data-driven decisions to improve efficiency.
Budget Management: FunctionFox helps keep projects within budget by tracking expenses and comparing them against initial estimates in real-time.
Scalability: The software grows with your business, accommodating an increasing number of projects and team members without compromising performance.
Deadline Adherence: Automated reminders and alerts ensure that deadlines are met, reducing the risk of project delays and client dissatisfaction.
Historical Data Analysis: Access to historical project data allows for better forecasting and planning of future projects based on past performance.
Enhanced Accountability: Clear assignment of tasks and responsibilities ensures that everyone knows their role, fostering a culture of accountability.
Cost Efficiency: By improving time management and reducing wasted effort, FunctionFox contributes to overall cost savings for the organization.
Remote Work Support: FunctionFox's cloud-based platform supports remote work, enabling teams to stay connected and productive from anywhere.

Industry Expertise

FunctionFox provides tools to increase the productivity and profitability of creative teams in industries including architecture, agencies, graphic design, marketing, public relations, multimedia and more. It also helps freelancers achieve their professional goals efficiently. It supports more than 100,000 users in over 120 countries.

FunctionFox Reviews

Average customer reviews & user sentiment summary for FunctionFox:

270 reviews

91%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of FunctionFox reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Easy Time Tracking: FunctionFox makes it easy for users to track time spent on projects, which is essential for billing and productivity analysis.
Detailed Reporting: The software provides in-depth reporting features, allowing teams to analyze project performance, team productivity, and financial metrics and make informed decisions.
Improved Project Scheduling: FunctionFox includes project scheduling on a project calendar and a group calendar, allowing users to stay organized and on track.
Budget Management: The software helps project teams plan their budgets and ensures spending stays within financial limits.

Cons

Limited Flexibility: FunctionFox doesn't offer many opportunities to customize the software beyond its basic functions, which might frustrate users who need more specialized features.
Unappealing Interface: Some users have described the software's interface as bland or visually uninspiring, which could potentially impact user experience.
Better for Time Tracking: FunctionFox may not be robust enough for managing complex projects, as its strength lies primarily in time tracking and basic project management functionalities.

Researcher's Summary:

Is FunctionFox sly like a fox when it comes to time tracking and project management? Users appreciate its user-friendly design, which makes clocking in and out a breeze, and its robust reporting features that provide a clear picture of project progress and billable hours. For instance, one user, a project manager at a design agency, praised the software's ability to generate detailed reports on employee time spent on different projects, which helped them optimize billing and resource allocation. However, some users have pointed out that FunctionFox's customization options are not as extensive as those offered by competitors like Asana or Monday.com. They find the inability to create custom fields or modify workflows a significant drawback, especially when dealing with projects that require a more tailored approach.

FunctionFox's strength lies in its simplicity and focus on time tracking and reporting, making it a good fit for small to medium-sized businesses, particularly those in creative industries where accurate billing and project budgeting are paramount. However, its limited customization options and integrations might not suit larger teams or businesses with more complex project management needs.

Key Features

Project Management: FunctionFox streamlines processes to help creative firms deliver top-notch services. It comes with a set of powerful inclusions like budget estimation, expense tracking, project milestones with deadlines, project calendar and schedules. It includes pre-built templates to mirror previously successful projects along with task allocation, due dates and to-do lists. It supports exporting and sharing project schedules, retainer and estimate email alerts, resource availability calendars and project request forms that can be tailored according to user needs.
Time Tracking: Its built-in timesheets and stopwatch streamline time tracking. Managers can compare actual numbers with budgets and estimates to keep projects on schedule. Its CEO Desktop dashboard provides an overview of projects, clients and employees at a glance. The CEO Desktop provides a graphical representation of estimated costs, project deadlines and estimated hours and costs compared to actual hours worked.
Easy Customization: FunctionFox can be customized as per the needs of an organization. It offers flexibility, numerous custom fields and status options. It also regulates users’ access to information to avoid overwhelming them.
Collaboration: With the easy exchange of information across the organization, FunctionFox fosters collaboration among team members. It offers a Flink document exchange tool that sends email alerts and announcements to staff. It lets users set access rights, provide access to contractors or freelancers and a project blog with email alerts. All included plans support any number of projects and clients and provide customized fields to track projects.
Reporting: FunctionFox generates detailed reports on customers, personnel, tasks, expenses and project activities. These reports provide insight into a company’s financial health, performance, project timelines and staff productivity.
Task Management: Its scheduling and task management functions help businesses take charge of their employee schedules and allocate tasks according to an individual’s capabilities. It lets managers set project milestones, goals and schedules. Companies can also track staff performance to enhance productivity and profitability.
Budgeting: Budgeting is an essential element for any project. FunctionFox helps businesses plan their budget and project estimates to avoid overspending. It ensures that project expenses are kept within financial bounds by aligning production schedules with project requirements and goals.
Prompt Support: It provides free onboarding and prompt customer support. Its support experts are available to solve challenges related to the product swiftly. Users are allocated account managers to respond to queries promptly and solve user issues with their expertise.

Limitations

This product has the following limitations as of the writing of this review:

Offers integrations with limited third-party applications. System updates and features have to be added with the help of a customer care representative.
Isn’t easy to customize reports without any guidance.
Users have to go through a steep learning curve to fully understand its features.
Dashboard is not intuitive enough.
Lacks a resident version and becomes inaccessible when the internet is out.
Can’t post times on multiple projects simultaneously.
UI is clunky and confusing for new users. The lower half of its screen contains too much unnecessary information that is non-intuitive and confusing.
Help menu requires improvement to better support users.

Suite Support

Email: Email queries can be sent to [email protected].

Phone: Phone inquiries can be directed toll-free to 1(866) 369 8463 between 7 a.m. and 4 p.m. Pacific time and 10 a.m. to 7 p.m. Eastern time, Monday to Friday. Alternatively, phone calls can be directed to (250) 479 1285.

Training: FunctionFox’s site features common questions, podcasts, training sessions, video guides and a blog section to guide users on various topics related to product set-up and issues faced.

Tickets: This information is not currently available.