SAP SRM Reviews & Pricing

by SAP, Inc. | Founded 1972, Weinheim, Germany

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Overview Pricing Benefits Reviews Features

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What is SAP SRM?

Industry Specialties: Serves all industries

SAP SRM is a web-based supplier relationship management module of SAP that helps take care of both source-to-pay and purchase-to-pay solutions. It automates operations, manages supplier relationships and effectively optimizes processes. It also helps in creating and processing bid requests to enable role-based security access and monitoring tasks in real time.

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User Sentiment

Based on 27 reviews:

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SAP SRM Pricing

Based on our most recent analysis, SAP SRM pricing starts in the range of $1,000 or more.

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Starting From: Undisclosed
Pricing Model: Annually, Quote-based
Free Trial: No

Training Resources

SAP SRM is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for SAP SRM:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

SAP SRM Benefits and Insights

Why use SAP SRM?

Key differentiators & advantages of SAP SRM

Streamline Navigation: Access a user-friendly, intuitive portal that helps manage functions easily and perform tasks in real time.
Simplify Spend Analysis: Enable NetWeaver BI to manage spend analysis and perform operations like web-based reporting, analytics and data warehousing.
Improve Integration: Plan, optimize and seamlessly integrate with other SAP ERP and non-SAP modules for a streamlined data transfer.
Centralized Repository: Create, manage and access contracts, catalogs and other documents within an easy-to-navigate, centralized database.

Industry Expertise

Caters to different industries irrespective of their size.

SAP SRM Reviews

Average customer reviews & user sentiment summary for SAP SRM:

27 reviews

84%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of SAP SRM reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Robust Integration: Seamlessly integrates with other SAP modules, like ECC and HCM, streamlining operations and data flow for procurement activities.
Comprehensive Functionality: Offers strong contract lifecycle management, supplier evaluation, and procurement analytics in one platform.
Real-Time Collaboration: Enables real-time collaboration with suppliers, facilitating communication and feedback loops.
Improved Spend Analysis: Provides tools for spend analysis and web-based reporting via NetWeaver BI, leading to better cost control and insights.

Cons

Steep Learning Curve: Users find it difficult to learn how to use due to its complexity.
High Implementation Costs: Implementing the software can be expensive, especially for large enterprises.
Performance Issues: Users report occasional performance issues, such as slow loading times or system unresponsiveness, hindering productivity.

Researcher's Summary:

SAP SRM has garnered mostly positive reviews from users over the past year, praising its robust features and integration capabilities with other SAP modules, which many find helpful for streamlining their procurement processes and enhancing supplier collaboration. Users particularly appreciate the software's ability to improve compliance and spend visibility, leading to more significant cost savings and better control over procurement operations. However, some users find the user interface outdated and less intuitive compared to modern procurement solutions. The steep learning curve and high implementation costs are also common criticisms, making it less appealing to smaller organizations. For example, one user noted that "setting up a new profile takes time," highlighting the software's complexity. Overall, SAP SRM emerges as a comprehensive solution best suited for large enterprises with complex procurement needs due to its extensive features and integration capabilities, despite its drawbacks.

Key Features

Catalog Management: Create customizable internal catalogs and access supplier-provided external ones. Manage and integrate product information data with accounting and finance operations.
Procure-to-Pay: Enable a seamless process from purchase requisitions to supplier payment. Access streamlined inventory management and improve supplier relationships to help deliver efficiency and accuracy.
Contract Management: Generate operational contracts and use them as a source of supply while tracking contract usage and performance and enabling compliance.
Self-service Procurement: Access any product information using the multi-product catalog and enable purchase as per the procurement policy.
Reporting & Analytics: Generate, manage and access reports as the operational and strategic purchaser role. Analyze data from these reports to handle costs and help conduct business effectively.