Rain POS Reviews & Pricing

Key Features

• Cloud-based POS: Centralize inventory, automate backups, manage customer data and track service updates through a centralized point of sale. Send text messages to customers, access purchase history, sync inventory data to the system and deliver exceptional customer service with an all-in-one retail system. 
• Online Booking: Register and pay for classes virtually. Save a seat without walk-in hassles. Eliminate lost revenue from no-shows for unpaid bookings and ensure that the slots fill as per availability. 
• E-commerce: With the help of an integrated POS and website, in-store and online inventory status remains the same. View and shop online, make payments, and check order status from a single touchpoint on the web or mobile phones. Manage calendars, receive payments, upload files, send forms and fulfill other critical content management functionalities with an integrated eCommerce platform. 
• Customer Marketing: Keep customers coming back and grow the user base with practical branding tools like targeted emails, business updates, advertising campaigns and daily reminders. Send notifications to clients about important events and access reviews to understand customer behavior. 
• Integrations: Regulate the workflow and manage multiple service channels across the workforce with smart integrations powered by intuitive APIs. 

Approach to Common Challenges

• Inventory management: Rain POS offers real-time inventory tracking across multiple locations, low stock alerts, purchase order management, barcode scanning, and integrations with popular inventory management software.
• Customer relationship management: Rain POS enables you to create customer profiles, track purchase history, run targeted marketing campaigns, and manage loyalty programs.
• Employee management: Rain POS provides tools for scheduling shifts, tracking hours, managing payroll, and setting employee permissions.
• Reporting: Rain POS offers sales reports, inventory reports, customer reports, employee reports, and financial reports.
• Mobility: Rain POS can be accessed from any device with an internet connection, allowing for sales transactions on the go and remote store management.
• Integrations: Rain POS integrates with popular accounting software, payment processors, e-commerce platforms, and marketing tools.
• Scalability: Rain POS can grow with your business, accommodating multiple locations and increased sales volume.

Cost Of Ownership

• Q: What are the different Rain POS pricing plans and what's included in each?
  A: Rain POS offers three main pricing tiers: Solo, Starter, and Pro. Solo is ideal for individual users with basic needs, starting at $49/month. Starter ($79/month) expands to multiple users and locations, while Pro ($139/month) adds advanced features like inventory management and marketing tools. Consider your business size, features needed, and number of users to choose the best plan.


• Q: Are there any additional fees besides the monthly subscription?
  A: While the monthly plan covers core features, certain add-ons might incur extra costs. These include processing fees per transaction (variable depending on processor), additional user licenses (around $20/user/month), and premium integrations with specific software (variable pricing). Evaluate your needs carefully to factor in potential additional costs.


• Q: Does Rain POS offer contracts or discounts?
  A: Currently, Rain POS operates on a month-to-month basis with no contracts. They occasionally offer promotional discounts, particularly for annual subscriptions. It's always a good idea to check their website or contact sales for any active promotions that could reduce your overall cost.

Limitations

•  The features are not robust. 
•  Lacks integration with shipping companies. 

Suite Support

FAQ

• Q: How easy is Rain POS to set up and use?
  A: Rain POS is known for its user-friendly interface and cloud-based setup, making it relatively easy to get started. They offer extensive tutorials and support resources to assist with onboarding and ongoing use.


• Q: Does Rain POS integrate with other software I use?
  A: Yes, Rain POS integrates with a wide range of popular accounting, payment processing, marketing, and e-commerce platforms. This allows you to streamline your operations and centralize data for better management.


• Q: Is Rain POS secure for storing customer data?
  A: Rain POS takes data security seriously and employs industry-standard security measures to protect customer information. They comply with relevant data privacy regulations and offer features like user permissions and access control.


• Q: How does Rain POS customer support compare to competitors?
  A: User experiences with Rain POS customer support vary. Some praise their responsiveness and helpfulness, while others mention occasional wait times or limited technical expertise. Consider individual needs and research user reviews for a well-rounded perspective.


• Q: Are there any hidden fees or limitations with Rain POS?
  A: Beyond the monthly subscription, potential additional costs include per-transaction processing fees, extra user licenses, and specific software integrations. Carefully evaluate your needs and chosen plan to avoid unexpected charges. Be mindful of limitations in advanced reporting and customization compared to some pricier POS systems.


• Q: Is Rain POS suitable for my specific industry or business type?
  A: While Rain POS caters to various retail sectors, they showcase expertise in specialty stores like music shops, boutiques, and outdoor gear retailers. Consider their industry-specific features and integrations, but also assess if their core functionalities align with your unique business needs.