KORONA POS Reviews & Pricing

by COMBASE USA | Founded 2011, Las Vegas, NV

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Overview Pricing Benefits Reviews Features

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What is KORONA POS?

Industry Specialties: Serves all industries

KORONA POS is a cloud-based point-of-sale software designed for streamlining retail operations for businesses of all sizes. Its core functionality encompasses managing sales, inventory, customers, and reports. It shines for businesses seeking intuitive interfaces, omnichannel capabilities, and robust integrations with popular eCommerce platforms. Users praise its ease of use, mobile accessibility, and loyalty program features. Compared to similar products, KORONA boasts a user-friendly interface, mobile app for on-the-go management, and strong inventory control. However, its pricing structure, based on a monthly subscription per location, might not be the most budget-friendly for smaller businesses with low-volume transactions.

Pros

Easy to use
Mobile app access
Robust inventory tools
Loyalty program features
Flexible payment options

Cons

Monthly pricing model
Limited customization
Reporting could be improved
Occasional technical glitches
Customer support response time

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

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User Sentiment

Based on 149 reviews:

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Product Screenshots and Videos

KORONA POS Pricing

Based on our most recent analysis, KORONA POS pricing starts at $59 (Monthly).

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Starting From: $59
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

KORONA POS is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for KORONA POS:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

KORONA POS Benefits and Insights

Why use KORONA POS?

Key differentiators & advantages of KORONA POS

Reduced Checkout Times: Intuitive interface and quick product lookup minimize wait times, boosting customer satisfaction and sales.
Simplified Inventory Management: Real-time stock levels and automated purchase orders eliminate overselling and stockouts, improving efficiency.
Centralized Data Management: Cloud-based platform offers access to all store data from anywhere, allowing for better decision-making.
Loyalty Program Integration: Built-in loyalty programs reward repeat customers, fostering brand loyalty and driving repeat business.
Personalized Customer Experiences: Customer profiles and purchase history enable targeted promotions and recommendations, increasing customer engagement.
Omnichannel Capabilities: Seamless integration with online stores and mobile apps allows for convenient omnichannel shopping experiences.
Comprehensive Reporting: Detailed sales, inventory, and customer reports provide valuable insights for optimizing operations and marketing strategies.
Actionable Analytics: Identify trends, track performance metrics, and make data-driven decisions to improve profitability and growth.
Scalability and Adaptability: Flexible platform grows with your business, accommodating changing needs and expanding operations.
Improved Employee Productivity: Intuitive interface and streamlined workflows reduce training time and boost employee efficiency.
Enhanced Security and Compliance: Secure cloud storage and industry-standard data encryption protect sensitive information.
Cost-Saving Potential: Reduced manual tasks, efficient inventory management, and targeted marketing can lead to significant cost savings.

Industry Expertise

While KORONA POS excels across various retail and hospitality sectors, it demonstrates particular expertise in cannabis dispensaries. Its features cater to industry-specific needs like compliance tracking, age verification, and integration with popular cannabis software. Robust inventory control helps manage age-restricted products, while loyalty programs and targeted promotions foster customer engagement in a competitive market.

KORONA POS Reviews

Average customer reviews & user sentiment summary for KORONA POS:

149 reviews

94%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of KORONA POS reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Cloud-based Convenience: Access your POS from anywhere, anytime, on any device. No more relying on local servers or expensive on-site maintenance.
Inventory Master: Real-time stock tracking across locations, automatic low-stock alerts, and customizable reports to optimize ordering and prevent overselling.
Sales Insights Galore: Powerful reporting tools with drag-and-drop customization, allowing you to analyze trends, track employee performance, and make data-driven decisions.
Easy on Employees: Intuitive interface, simple transaction processing, and built-in training resources make it a breeze to onboard new staff.
Customer Loyalty Booster: Create loyalty programs, manage gift cards, and track customer preferences for personalized experiences that keep them coming back.
Always in the Loop: Get instant notifications about sales, low stock, and critical updates, ensuring you stay on top of your business.
Integration All-Star: Connects seamlessly with popular accounting software, payment processors, and e-commerce platforms, streamlining your workflow.
Support You Can Count On: Helpful and responsive customer service team available via phone, email, and live chat to address any questions or concerns.

Cons

Steep Learning Curve: While intuitive for basic tasks, some users find the advanced features and reporting tools difficult to navigate without comprehensive training.
Mobile App Shortcomings: The mobile app lacks some functionalities available on the desktop version, limiting on-the-go management.
Customization Caveats: While customizable, some users report limitations in tailoring reports and workflows to their specific needs.
Occasional Glitches: Users mention infrequent software glitches and bugs that can disrupt operations, though updates usually address them quickly.
Pricey for Smaller Businesses: The monthly subscription fee may be a bit high for smaller businesses with limited transaction volume.
Hardware Reliance: While cloud-based, the POS still requires reliable internet and compatible hardware, which can add to initial costs.

Researcher's Summary:

KORONA POS has garnered praise for its cloud-based convenience, real-time inventory management, and powerful reporting tools. Users appreciate its ability to streamline operations and gain valuable insights, particularly helpful for businesses juggling multiple locations or complex inventory. Compared to some competitors, KORONA shines in its user-friendly interface for employees and its seamless integration with popular accounting software and payment processors. However, some users cite a steeper learning curve for advanced features and limitations in the mobile app's functionality. Occasional software glitches and a price tag potentially higher for smaller businesses are also mentioned as drawbacks. Users comparing KORONA to Square or Shopify often highlight its robust reporting capabilities and multi-store management as key differentiators, especially for businesses prioritizing data-driven decisions and expanding operations. Ultimately, KORONA's strengths - cloud accessibility, inventory prowess, and insightful reporting - resonate with users seeking a scalable and feature-rich POS solution. Those needing a simpler system or operating on a tight budget might find alternatives more suitable. While minor flaws exist, KORONA's focus on streamlining operations and providing actionable insights seems to win over businesses looking to take their operations to the next level.

Key Features

CRM Software: Consolidate business operations and improve efficiency with a secure and smooth payment system, real-time reporting, online inventory management, seamless integrations, and more. Boost customer satisfaction with powerful strategies like promotions and loyalty programs, gift cards, targeted marketing, and automated campaigns.
Inventory Management: Maintain stock levels with consistent management solutions. Print shelf labels and price tags, combine data in one product catalog, manage the order cycle based on purchase history, track shipments with instant notifications, and control staff permissions to secure data.
Retail Loss Prevention: Secure the business with effective theft-prevention. Authenticate receipts after the transaction, prevent item voiding using shift reports, add authorization measures for adding discounts, and identify errors and discrepancies with in-depth inventory and reporting.
Secure Payments: Use EMV chip payments, including credit and debit cards and contactless NFC payments such as Apple Pay and Android Pay. Get combined statistics and reports for transactions and sales. Monitor staff permissions to prevent unauthorized actions. Use automation tools to track cash movement, manage accounting data and secure business operations.
In-depth Reporting: Get intuitive insights into business KPIs with informative reports and analytics. Access business data through the cloud management system and use data-backed visualizations to monitor performance metrics, including average customer spend, product return rates, annual comparisons, conversion rates and stock levels.

Approach to Common Challenges

Inventory Management: Real-time inventory tracking, automated alerts for low stock levels, and customizable purchase orders help prevent overselling and stockouts.
Slow Checkouts: Intuitive interface, quick product lookup, and flexible payment options streamline checkout processes, reducing wait times and improving customer satisfaction.
Limited Customer Insights: Centralized customer profiles, purchase history, and customizable loyalty programs allow for personalized marketing campaigns and targeted promotions.
Omnichannel Integration: Seamless integration with eCommerce platforms and mobile apps for unified inventory, sales, and customer data across multiple sales channels.
Manual Reporting: Automated sales, inventory, and customer reports provide comprehensive insights for data-driven decision-making and performance optimization.
Employee Training and Turnover: User-friendly interface and intuitive workflows shorten training time, and role-based permissions simplify staff management.
Data Security: Cloud-based storage with industry-standard encryption and regular security updates safeguard sensitive information.

Cost Of Ownership

Frequently asked questions regarding KORONA POS pricing include:

Q: Is there a free trial for KORONA POS?
A: Yes, KORONA offers a 14-day free trial to test out the software before committing. This is a great option for businesses exploring different POS solutions and wanting to get comfortable with the platform's features.
Q: What is the base price of KORONA POS?
A: KORONA's pricing is per terminal (point-of-sale device), starting at $59 per month for the Core plan. This plan provides basic POS functionality like sales management, inventory tracking, and customer profiles. More advanced features like employee permissions and loyalty programs are available in higher-tier plans at $69 and $89 per month per terminal.
Q: How much will KORONA POS cost my business?
A: The total cost depends on your specific needs. Consider the number of terminals you require, additional features needed, and processing fees (if using KORONA's recommended processor). Additionally, some businesses require add-on modules like "KORONA Food" for restaurants, impacting the overall monthly cost. It's important to analyze your business needs and compare KORONA's pricing structure with competitors to find the best fit.

Limitations

At the time of this review, these are the limitations according to user feedback:

Finite inventory management functionality.
Limited integrations.
Lacks scheduling and payroll options.

Suite Support

Email and Live chat: [email protected]. You can access the live chat online or submit a contact form on the vendor’s website.

Phone: +1 (833) 200-0213.

Training: Includes extensive manuals, videos, how-to guides and self-service content.

Tickets: This information is unavailable.

FAQ

Frequently asked questions regarding KORONA POS include:

Q: Can I integrate KORONA POS with my existing accounting software?
A: Yes, KORONA offers direct integrations with popular accounting platforms like QuickBooks and Xero, streamlining data transfer and simplifying reconciliation. This eliminates manual data entry and reduces accounting errors.
Q: Does KORONA POS offer real-time inventory management?
A: Yes, KORONA tracks inventory levels in real-time across all locations, eliminating overselling and improving purchase planning. Users can set low-stock alerts and generate reports to optimize stock levels and reduce carrying costs.
Q: Can I create custom reports with KORONA POS?
A: Yes, KORONA offers a robust reporting suite with customizable filters and data visualization tools. Users can analyze sales trends, employee performance, and customer behavior to gain actionable insights and make data-driven decisions.
Q: Is KORONA POS secure for credit card transactions?
A: Yes, KORONA uses PCI-compliant payment processing and meets industry-standard security protocols to protect customer data. This ensures secure transactions and builds trust with customers.
Q: Does KORONA POS offer employee management features?
A: Yes, KORONA allows setting user permissions, tracking employee clock-ins and clock-outs, and generating commission reports. This simplifies payroll management and improves employee accountability.