MasterControl QMS Benefits and Insights

Why use MasterControl QMS?

Key differentiators & advantages of MasterControl QMS

Go Paperless: Go paperless with the documents appliance that enables users to store and organize documents in a centralized location digitally.
Automate Practices: Automate various quality procedures such as documentation, training, supplier management and more.
Real-Time Updates: Keep various departments, stakeholders and more in the loop of a product's life cycle with real-time integrations and collaborations.
Catch New Trends: Leverage the CAPA attribute to pinpoint new or unknown product trends.
Upkeep Regulations: Superintend various compliances with the Food and Drug Administration (FDA), International Organization for Standardization (ISO), Good Clinical Practice (GCP), Good Laboratory Practice (GLP) and more.

Industry Expertise

Since 1993, MasterControl has lived by its mission to help people draft, construct and commercialize goods to aid others in living longer, healthier and more pleasurable lives. It has more than 1,000 global patrons and more than 250,000 products with offices in the U.S., United Kingdom, Japan and Australia.

MasterControl QMS Reviews

Average customer reviews & user sentiment summary for MasterControl QMS:

66 reviews

90%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of MasterControl QMS reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Performance: Of the users who mentioned this program's performance, 60% said it was easy to use, meets requirements and provides an all-in-one tool for documenting, quality and training.
Modules: Nearly 58% of users who addressed this program's modules can automate plenty of auditing processes and create new e-forms.

Cons

Training: Approximately 73% of users who mentioned this solution's training process said it's cumbersome and complicated.

Researcher's Summary:

MasterControl QMS is an intuitive manufacturing ERP that serves various industries and helps users maintain ever-changing quality compliances. Its performance is spot-on because it meets user requirements and provides a one-stop-shop system for quality, auditing and more. Its features — including CAPA, documents, training, supplier and more —provide on-par tracing and managing capabilities. Although some users find that the training process is complicated, most find this ERP a robust tool worth the investment.

Key Features

Documents: Track and organize documents electronically with the documents feature to reduce paper documents audit and compliance headaches because all of the files are in a centralized location. Users may also review, share comments or collaborate with various users on particular documents.
Supplier: Store and superintend all supplier-correlated files, requirements, scoreboards, risks, quality events and audits in one place via the supplier appliance. Instead of locating scattered approved vendor lists (AVLs), this tool keeps them in a centralized location for all departments to review.
CAPA: Receive and analyze issue summaries, aging studies, cycle times and more with the corrective and preventive action (CAPA) accessory. Users may also leverage the event analyzer extension to track and contrast quality events through numerous passages and promptly alert CAPA managers of new or unknown trends.
Audit: Oversee the audit process from start to finish through the audit management module. It collects and shares data for various audit types such as FDA, ISO, GCP/GLP, internal, external and more.
Training: Guarantee compliance, documentation and efficiency amongst updates and changes with the training apparatus. Allocate online exams and record results in the system for inspections and auditing purposes.

Limitations

With any software, it's essential to notice its shortcomings before buying and implementing. While it comes with excellent functionality, MasterControl QMS is no exception. These are the known limitations of the system based on user feedback:

Training end-users on this solution is difficult
Frequent updates cause performance issues

Suite Support

There are several support phases that this platform offers: mainstream, ongoing and extended.

Email: Email support is available in all of the support phases.

Phone: Phone support is available in all of the support phases Monday through Friday, 6 a.m. to 6 p.m.

Training: Users have access to videos, white papers, case studies and more via the Learning Center.

Tickets: For ticket support, users may fill out the ticket on the contact page.

Pricing & Cost Details

Includes Price/User and Minimum Commitment Terms for MasterControl QMS

MasterControl QMS Reviews & Pricing

What is MasterControl QMS?

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