Sage Payroll Reviews & Pricing
by Sage Software Inc. (Ogilvy) | Founded 1981, Newcastle, United Kingdom
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What is Sage Payroll?
Industry Specialties: Serves all industries
Sage HRMS Payroll is an HR system used by businesses of all sizes across all industries. It enables organizations to process pay in-house. It streamlines tasks such as tallying hours worked, calculating tax and managing data. The single platform approach lets users streamline their pay processes and ensure employees receive accurate paychecks at the end of each pay period. If you integrate with a full suite, users can automate various tasks concerning processing payments, including time and attendance tracking, benefits management and recruitment.
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Sage Payroll Pricing
Based on our most recent analysis, Sage Payroll pricing starts at $595 (Annually).
- Price
- $$$$$
- Starting From
- $595
- Pricing Model
- Annually
- Free Trial
- Yes, Request for Free
Training Resources
Sage Payroll is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for Sage Payroll:
- Phone
- Chat
- FAQ
- Forum
- Help Desk
- Knowledge Base
- Tickets
- Training
- 24/7 Live Support
Sage Payroll Benefits and Insights
Why use Sage Payroll?
Key differentiators & advantages of Sage Payroll
- Tax Assistance: Electronically generate and complete tax forms such as I-9s and file them automatically. In addition to guiding users through these forms, the web-based system can check forms against current regulations to ensure compliance.
- Ensure Compliance Provide compliance with all local, state and federal tax, payroll and reporting regulations. Receive peace of mind about not getting penalized for inaccurate tax calculations or failure to submit accurate reports when necessary.
- Automated Labor Data: Track information about employee worked hours and pay rates to make it easy to generate reports and minimize instances of overtime or improper pay.
- Automated Deductions: Save time and energy by allowing the system to calculate employee deductions automatically. Account for factors like benefits plans or wage garnishments.
Industry Expertise
Sage HRMS Payroll was awarded Business Superbrand status in 2019. In 2020, it made a top payroll list in TechRepublic’s article, “8 top payroll processing services for small businesses.” It shows up as a key industry player in reports such as “Global Human Resources Software Market Report, History and Forecast 2014-2025, Breakdown Data by Companies, Key Regions, Types and Application,” “Global Payroll Management Software Market Report 2019, Competitive Landscape, Trends and Opportunities,” and “Payroll Management Software Market analysis with Leading Key Players and Regional Analysis 2025.”
Sage Payroll Reviews
Based on our most recent analysis, Sage Payroll reviews indicate a 'good' User Satisfaction Rating of 70% based on 92 user reviews from 4 recognized software review sites.
92 reviews
Synopsis of User Ratings and Reviews
Based on an aggregate of Sage Payroll reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.
Pros
Cons
Researcher's Summary:
Sage HRMS Payroll is a payment solution that’s part of the broader software suite. Users enjoyed its useful functionality, ease of use, intuitive layout and good HR features. The reporting features were prevalent because of the comprehensive breakdowns and different levels of permissions on the report. Many also liked that there was no hard close after closing the payroll. Users also felt that customer service was polite and was able to help many through challenges. Overall, reviewers also said it was well-priced and affordable. Its biggest drawback came in the form of performance issues. Users experienced instances of getting kicked out or running into programs that were buggy or crashed. Reviewers were also displeased with the setup process they felt was over-complicated and took far too long. Sage HRMS Payroll may be a good choice for medium and large enterprise organizations who are looking to integrate HR functions as well.
Key Features
- Tax Filing: Deposit, file and pay all payroll taxes directly through Sage Payroll. For additional peace of mind, Sage pledges to pay all fines and penalties for any errors if they are the party at fault.
- Benefits Management: Administer and manage benefits, including flexible spending accounts and retirement plans such as 401k and simple IRAs.
- Time and Attendance Management: Allow employees to clock-in and clock-out directly through the system. Timeclock information can then be used to calculate employee hours for payroll processing.
- Employee Self-Service: Log into the system to view essential documents like pay stubs and year-end tax documents (including W-2s).
- Integration: Compatible with a variety of third-party vendors. For users with additional payroll needs, the system also offers various add-on products, including HR compliance, recruiting and data management.
Limitations
Though an excellent solution for many businesses, it has flaws. To get the best use of the system, managers will need prior knowledge of accounting. Additionally, the system lacks some processing abilities. Some of the specific product limitations include:
- No multi-country payroll processing
- Struggles to process large queries and complicated reports
- Long implementation
- Users must know accounting to effectively use the system
- It’s tedious to update rates, salaries and deductions
Suite Support
Support packages are included in the subscription plan. Users with the Payroll Essentials subscription have access to online chat resources, phone support and the vendor’s knowledge base. Payroll Full Service subscribers have access to those three resources and are also assigned a dedicated payroll expert with the American Payroll Association for support. Additional information about how to contact support is listed below.
mail_outlineEmail: All subscribers have access to web chat support. Users can also contact other users, partners and industry experts through Sage’s community portal.
phonePhone: Users can contact support by calling 866-996-7243. Payroll Full Service subscribers can log into their account to find information on how to reach their support expert directly.
schoolTraining: Sage offers a variety of training options on its website. Users can test their knowledge to see what type of coaching will benefit them, then select training courses based on roles and subjects before signing up to attend the virtual training sessions.
local_offerTickets: Users cannot submit tickets for support.
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