AME Software Reviews & Pricing

by AME Software Products | Founded 1992, Escondido, CA

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Overview Pricing Benefits Reviews Features

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What is AME Software?

Industry Specialties: Serves all industries

AME Software offers a comprehensive solution for managing payroll and related tasks, making it particularly well-suited for small to mid-sized businesses. The software streamlines payroll processing, tax calculations, and compliance reporting, which can significantly reduce administrative burdens. Users appreciate its user-friendly interface and robust functionality, which includes features like direct deposit, employee self-service portals, and detailed reporting capabilities.

One of the key benefits of AME Software is its affordability, with pricing typically falling within a moderate range, often based on the number of employees and frequency of payroll runs. This makes it an attractive option for businesses looking to balance cost and functionality. Compared to similar products, users often highlight its ease of use and reliable customer support, which can be crucial for businesses without dedicated payroll staff. Overall, AME Software provides a solid, cost-effective solution for efficient payroll management.

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AME Software Pricing

Based on our most recent analysis, AME Software pricing starts at $339 (One-Time).

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Starting From: $339
Pricing Model: One-Time
Free Trial: No

Training Resources

AME Software is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for AME Software:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

AME Software Benefits and Insights

Why use AME Software?

Key differentiators & advantages of AME Software

Time-Saving Processing: Automate payroll for all employees to save time and eliminate the margin of costly user error.
Customize To Fit Any Business: Maximize the value of a new system by picking the right level of support. Choose between levels of payment and accounting support geared towards businesses small to large.
Increased Security: Protect vulnerable documents and information with encoded checks and built-in data security for sensitive accounting material.
Stay Up To Date with Dynamic Support: Remain compliant and avoid harmful errors with ever-changing local, state and federal requirements with a continuously updated operating system.

Industry Expertise

It’s best suited for small- to medium-sized businesses with fewer than 250 employees. It works with companies in all fields and has offered payment management and accounting services for more than 20 years.

Synopsis of User Ratings and Reviews

Based on an aggregate of AME Software reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Ease of Use: Users consistently praise AME Software for its intuitive interface, making it easy to navigate and understand, even for those with limited payroll experience.
Time-Saving Features: AME Software's automation features, such as automatic tax calculations and direct deposit processing, significantly reduce the time spent on manual tasks, allowing payroll professionals to focus on more strategic initiatives.
Reliable Accuracy: Users consistently report high levels of accuracy in payroll calculations, minimizing the risk of errors and ensuring timely and correct payments to employees.
Excellent Customer Support: AME Software's customer support team is highly responsive and knowledgeable, providing prompt assistance and resolving issues efficiently.

Cons

Limited Customization: Some users have reported difficulty in tailoring the software to their specific payroll needs, particularly when dealing with unique pay structures or complex deductions. For example, they may find it challenging to set up custom pay periods or integrate with specific third-party applications.
Steep Learning Curve: The software's interface can be overwhelming for new users, requiring significant time and effort to master its functionalities. This can be particularly challenging for smaller businesses with limited IT resources.
Lack of Mobile App: The absence of a dedicated mobile app can be a drawback for businesses that require on-the-go access to payroll information. This can be inconvenient for managers who need to approve time off requests or view employee pay stubs remotely.
Customer Support Issues: Some users have expressed dissatisfaction with the responsiveness and quality of customer support. They may encounter long wait times or find it difficult to resolve technical issues effectively.

Researcher's Summary:

Is AME Software the "ace" up your sleeve for payroll, or does it leave you feeling confused? User reviews from the past year paint a mixed picture of AME Software, particularly focusing on its payroll capabilities. Some users appreciate its simplicity and affordability, highlighting features like unlimited checks and direct deposit processing as major pluses, especially for smaller businesses. However, a chorus of concern emerges regarding the software's outdated interface and clunky functionality, with some users even likening it to stepping back in time. For instance, one user pointed out that "almost everything has to be done by hand." The recent update to version 3.0 has been met with resistance, with users reporting significant glitches and a preference for the older version. While the company offers live technical support, some users have reported difficulties in getting issues resolved effectively. This mixed bag suggests that AME Software might be best suited for businesses prioritizing affordability and simplicity over modern features and a seamless user experience, particularly those already familiar with the software's quirks. However, businesses seeking a more contemporary and feature-rich payroll solution might find AME Software lacking and should consider exploring alternative options.

Key Features

Employee Payments: Process payments accurately and efficiently for guaranteed correct sums every time. Deposit wages directly into employees’ checking or savings accounts through any compatible third-party processing service.
Digital Filing: Eliminate time-consuming paper trails with automated local, state and federal reporting and filing. Create customized invoices, statements and checks for specific business needs.
Accounting Filing: Record income statements, bank reconciliations and monthly and yearly budgets. File unlimited 1099s and track unlimited vendors.
Employee History: Track employee requests and records for vacation, sick leave and PTO accrual. Manage attendance history on the same platform as wage history.
Electronic Signatures: Sign magnetic ink character recognition (MICR) checks with digital signatures before printing. Save time by simplifying the process of traditional paper checks.
Personal Transmittals: Complete transactions with IRS compatibility for 940s, 941s and DE9s. Pay a rate per number of forms filed per quarter, or pay for a flat fixed rate if filing more than 500 forms.
Tiered Platforms: Select platform support for small business payments and accounting, professional and enterprise payment, general ledger reporting only, direct depositing, check and PDF converting, or everything combined. Add additional state reporting for program tiers that require it.