Categories:

#38

Veribook is ranked #38 in the Patient Appointment Reminder Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Veribook Pricing

Based on our most recent analysis, Veribook pricing starts at $15 (Monthly).

Price
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Starting From
$14.99
Pricing Model
Monthly
Free Trial
Yes, Request for Free

Training Resources

Veribook is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Veribook:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Veribook Benefits and Insights

Why use Veribook?

Key differentiators & advantages of Veribook

  • Enhanced Accessibility: Veribook allows patients to schedule appointments anytime, anywhere, eliminating the need for phone calls during office hours and enhancing convenience for both patients and staff.
  • Reduced No-Shows: With automated reminders and confirmations, Veribook significantly decreases the likelihood of missed appointments, ensuring a smoother schedule and better utilization of resources.
  • Streamlined Operations: By automating the scheduling process, Veribook frees up staff time, allowing them to focus on more critical tasks and improving overall office efficiency.
  • Improved Patient Satisfaction: The ease of use and flexibility in scheduling appointments lead to higher patient satisfaction, contributing to a positive reputation and increased patient loyalty.
  • Real-Time Updates: Veribook provides real-time updates on appointment schedules, reducing the chances of double bookings and ensuring accurate scheduling.
  • Data Security: With robust security measures in place, Veribook ensures that patient data is protected, maintaining trust and compliance with privacy regulations.
  • Customizable Features: Veribook offers customizable options to fit the specific needs of a practice, including setting available times, appointment types, and provider schedules, making it a versatile tool for various healthcare settings.
  • Insightful Reporting: The software includes reporting tools that offer insights into scheduling trends, appointment volume, and patient demographics, aiding in strategic planning and resource allocation.
  • Seamless Integration: Veribook can integrate with existing healthcare systems, ensuring a smooth workflow and minimizing the learning curve for staff.
  • Cost Efficiency: By reducing administrative tasks and optimizing appointment scheduling, Veribook helps healthcare providers save on operational costs, contributing to a better bottom line.

Industry Expertise

Veribook specializes in streamlining the scheduling process, particularly in the healthcare sector, making it an invaluable tool for medical clinics, hospitals, and individual practitioners. Its industry expertise lies in understanding the complexities and nuances of patient scheduling, including appointment types, durations, and provider availability. This focus makes Veribook best suited for healthcare professionals seeking an efficient, reliable, and user-friendly solution to manage their appointment scheduling, thereby enhancing patient satisfaction and optimizing operational workflow.

Veribook Reviews

Average customer reviews & user sentiment summary for Veribook:

User satisfaction level icon: excellent

93 reviews

96%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Veribook reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Functionality: The system streamlines complex schedules and organizes bookings for users and customers. It offers a clean format that displays available booking slots without the need to fill unnecessary fields and steps to cancel them, as noted 85% of the users who mentioned the product’s functionality.
  • Flexible Appointments: Nearly 79% of reviewers who talked about appointment flexibility said that the product helps them plan their schedules better by displaying alternate or next available slots for bookings. Clients can easily cancel bookings by clicking on the link sent with the confirmation and reminder emails.
  • Customizations: The system offers robust tools to customize booking pages, personalize booking forms by inserting questions of one’s choice and add branding, said approximately 82% of the users who talked about customizations.

Cons

  • UI: The system’s UI is dated and doesn’t offer a smooth navigation experience, noted nearly 75% of reviewers who talked about cost.
  • Glitches: Nearly 78% of the users who mentioned glitches said that the system is prone to glitches when booking or canceling appointments.
  • Mobile App: The product doesn’t offer a mobile application to make bookings easily on mobiles and tablets, noted approximately 81% of reviewers who mentioned customizations.

Researcher's Summary:

Veribook streamlines bookings, simplifies scheduling appointments and drastically reduces manual tasks like managing phone bookings with automating processes. It offers capabilities to customize booking pages and forms and sends appointment cancellation links along with booking confirmations. For customers, it displays available appointment slots and alternate dates and time to schedule bookings. Its user-friendly format lays out information in a manner that can be easily understood, resulting in significantly fewer errors. However, the system is glitch-prone while canceling appointments, offers a dated interface with limited pop-ups, doesn’t come with a mobile application and isn’t visually appealing. Administrators glance at all upcoming bookings in a day, and customer support is sluggish.

Key Features

  • Robust Scheduling: Configure it according to current business practices to match your existing business practices. Accept appointments as per convenience — schedule multiple appointments of varied types, take preparation time between appointments or set advance booking durations. Simplify bookings for customers by doing away with online registrations. Reduce unnecessary calls and messages by including links to cancel or reschedule bookings. Let customers book from any internet-connected device. 
  • Real-Time Availability: Accept appointments in real time and around-the-clock. Configure availability for appointments as per existing events and bookings. Set working hours while getting rid of double bookings. 
  • Administrative Dashboard: Manage schedules using a user-friendly online dashboard. Take a glance at messages, bookings, registrations and set availability to accept more bookings. Accept individual and group bookings. 
  • Integrated Messaging: Use the integrated messaging function to keep messaging organized with customers. Send and receive messages linked to appointments to know the context at a glance. 
  • Automation: Automate tasks like sending reminders, custom confirmations and more. Cut down no shows drastically and ensure customers come prepared for appointments. Synchronize with Microsoft Outlook and Google Calendar and never miss an appointment. Accept online payments through credit cards in advance. 
  • Easy Customizations: Users can customize booking forms to match their unique requirements. Integrate with a company’s existing online presence while continuing to accept bookings via the current portal and social media forums. Customize multiple booking pages and incorporate branding to maintain consistency. Personalize reminders and emails. 
  • Multi-Location Business Support: Let users choose a convenient location while automatically assigning customers to available staff. Allow employees to manage registrations and bookings while restricting their access. Users can define the type of customer bookings acceptable. 
  • Export Appointment Information: Export appointment histories to Google Spreadsheets or Microsoft Excel. Stay informed by printing appointment day sheets, even while offline. 
  • Timezone Management: Adjust to customer time zones automatically. View and manage staff schedules in multiple time zones effortlessly, without letting things slip through the cracks. 

Limitations

This product has the following limitations as of writing this review:

  •  Customer support is not proactive. 
  •  No mobile app. 
  •  Basic navigation and not visually appealing. 
  •  Difficult to integrate with a calendar. 

Suite Support

mail_outlineEmail: Email queries can be directed to [email protected].
phonePhone: Sales and support phone inquiries can be resolved by calling their toll-free number, +1 (855) 260 1680.
schoolTraining: Their site features several third-party resources and materials to guide users and ways to unlock the solution’s full potential.
local_offerTickets: Users can submit tickets through Veribook’s site.
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