Categories:

#6

RightFax is ranked #6 in the Online Fax Services product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

RightFax Pricing

Based on our most recent analysis, RightFax pricing starts at $532 (Annually).

Price
$
$
$
$
$
i
Starting From
$532
Pricing Model
Annually
Free Trial
Yes, Request for Free

Training Resources

RightFax is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for RightFax:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

RightFax Benefits and Insights

Why use RightFax?

Key differentiators & advantages of RightFax

  • Cost Savings: Reduces expenses associated with traditional fax machines, such as paper, ink, and maintenance.
  • Enhanced Security: Provides encrypted transmission and secure storage, ensuring sensitive information remains confidential.
  • Improved Efficiency: Automates fax distribution and receipt, minimizing manual intervention and reducing errors.
  • Environmental Impact: Decreases paper usage, contributing to eco-friendly business practices.
  • Scalability: Easily adapts to growing business needs, supporting increased fax volumes without additional hardware.
  • Integration Capabilities: Seamlessly integrates with existing email systems and enterprise applications, streamlining workflows.
  • Compliance Support: Helps meet regulatory requirements such as HIPAA and GDPR by maintaining audit trails and secure document handling.
  • Remote Access: Enables employees to send and receive faxes from anywhere, supporting remote work and mobility.
  • Reliability: Ensures high availability and uptime, reducing the risk of missed or delayed faxes.
  • Centralized Management: Offers a single platform to manage all fax communications, simplifying administration and oversight.

Industry Expertise

RightFax is a robust fax server solution designed for large enterprises that require high-volume faxing and deep integration with existing business applications. It's ideal for organizations that prioritize secure document transmission, streamlined workflows, and cost reduction associated with traditional faxing methods.

Synopsis of User Ratings and Reviews

Based on an aggregate of RightFax reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Streamlined Faxing: Send and receive faxes directly from your desktop, integrating seamlessly with your email for ultimate convenience.
  • Enhanced Workflow Efficiency: RightFax integrates with enterprise systems like CRM and ERP, automating fax workflows and boosting productivity.
  • Robust Security: Features like 256-bit AES encryption and role-based access control ensure your faxes are secure and compliant with privacy regulations, such as HIPAA.
  • Flexible Deployment: Choose from on-premises, cloud-based, or hybrid deployment options to match your business needs and IT infrastructure.

Cons

  • Cost: RightFax can be expensive to purchase and maintain, especially for smaller businesses with basic faxing needs.
  • Complexity: Setting up and configuring RightFax can be complex, often requiring specialized IT knowledge or external consultant assistance.

Researcher's Summary:

Is RightFax the right fax solution for your business? Reviews on OpenText's RightFax software are generally positive, with users praising its flexibility in adapting to various business needs and its user-friendly interface that simplifies fax management. A standout feature is the ability to send and receive faxes directly from one's desktop, which streamlines workflow and boosts productivity. RightFax's support for virtual, physical, or hybrid fax architectures makes it a scalable and cost-effective solution for businesses of all sizes. However, some users have noted that alternatives like XM Fax might offer a smoother setup and administration process.

For example, users highlight RightFax's seamless integration with document management systems, eliminating the need for printing faxes and improving document handling efficiency. The software's intuitive dashboard provides users with a clear overview of their fax traffic, including delegated accounts, and allows for easy fax transfers. While RightFax excels in its core functionality and user-friendliness, some users have pointed out that the initial setup and administration could be more straightforward, particularly for larger deployments. This suggests that businesses with extensive IT resources might find RightFax's setup easier to navigate. Overall, RightFax is well-suited for businesses seeking a robust, user-friendly, and scalable fax solution that integrates seamlessly into existing workflows, despite potential initial setup complexities.

Key Features

Notable RightFax features include:

  • Integration Capabilities: Seamlessly integrates with various business applications such as Microsoft Exchange, SharePoint, and SAP, allowing for streamlined workflows.
  • Secure Faxing: Utilizes encryption and secure transmission protocols to ensure that sensitive information is protected during faxing processes.
  • Automated Fax Distribution: Automatically routes incoming faxes to the appropriate recipient or department, reducing manual intervention and improving efficiency.
  • Scalability: Designed to scale with your business, supporting from a few users to thousands, making it suitable for organizations of all sizes.
  • Audit Trail: Provides comprehensive logging and tracking of all fax activities, ensuring compliance with regulatory requirements and facilitating audits.
  • Fax Archiving: Offers robust archiving solutions that allow for easy storage, retrieval, and management of fax documents.
  • Multi-Channel Delivery: Supports sending and receiving faxes via email, web client, desktop client, and mobile devices, offering flexibility in how users interact with the system.
  • High Availability: Features redundancy and failover capabilities to ensure continuous operation and minimize downtime.
  • Customizable Workflows: Allows for the creation of tailored workflows to meet specific business needs, enhancing productivity and operational efficiency.
  • Reporting and Analytics: Provides detailed reports and analytics on fax usage, helping organizations to monitor performance and optimize their faxing processes.
  • Cost Management: Includes tools for tracking and managing fax-related costs, enabling better budget control and financial planning.
  • Compliance Support: Helps organizations comply with industry regulations such as HIPAA, GDPR, and SOX by providing secure and traceable faxing solutions.
  • Centralized Administration: Offers a centralized management console for easy administration and configuration of the fax server and user settings.
  • Fax Broadcasting: Enables the sending of a single fax to multiple recipients simultaneously, ideal for marketing campaigns and mass communications.
  • Document Conversion: Automatically converts documents to fax-compatible formats, ensuring that faxes are sent and received without compatibility issues.
Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings

Compare Online Fax Services

These are the top products most often compared.