ActFax Reviews 2024: Pricing, Features & More

ActFax Pricing

Based on our most recent analysis, ActFax pricing starts at $790 (One-Time).

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Starting From: $790
Pricing Model: One-Time
Free Trial: No

Training Resources

ActFax is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ActFax:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ActFax Benefits and Insights

Why use ActFax?

Key differentiators & advantages of ActFax

Cost Efficiency: Reduces expenses associated with traditional fax machines, such as paper, ink, and maintenance.
Time Savings: Automates the faxing process, allowing employees to focus on more critical tasks rather than manual faxing.
Enhanced Security: Provides encrypted transmission of documents, ensuring sensitive information is protected from unauthorized access.
Improved Accessibility: Allows users to send and receive faxes from any location with internet access, facilitating remote work.
Document Management: Integrates with existing document management systems, making it easier to organize and retrieve faxed documents.
Scalability: Adapts to the needs of growing businesses, supporting an increasing volume of faxes without additional hardware.
Compliance Support: Helps meet regulatory requirements by providing audit trails and secure document storage.
Environmental Impact: Reduces paper waste and energy consumption, contributing to a more sustainable office environment.
Reliability: Ensures high availability and uptime, minimizing disruptions to business operations.
Integration Capabilities: Seamlessly integrates with email systems and other business applications, streamlining workflows.
User-Friendly Interface: Offers an intuitive interface that reduces the learning curve and increases productivity.
Customizable Settings: Allows businesses to tailor the software to their specific needs, enhancing operational efficiency.
Detailed Reporting: Provides comprehensive reports on fax activity, aiding in performance analysis and decision-making.
Reduced Physical Footprint: Eliminates the need for bulky fax machines, freeing up valuable office space.
Enhanced Collaboration: Facilitates easy sharing of documents among team members, improving collaboration and communication.

Industry Expertise

ActFax is a fax server software solution that is best suited for businesses of all sizes, from small installations with a few workstations to large organizations with thousands of users. It is particularly well-suited for companies that require seamless integration of fax and email into their existing applications and workflows.

Synopsis of User Ratings and Reviews

Based on an aggregate of ActFax reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Easy Faxing: ActFax makes sending faxes as simple as printing a document, using a familiar interface.
Automated Faxing: This software can automatically send faxes from your applications, such as purchase orders, without manual intervention.
Flexible Integration: ActFax seamlessly integrates with various operating systems (like Windows and Unix) and applications, making it versatile for different business environments.

Cons

Archiving Issues: Some users have encountered problems with the archiving functionality, which can be a significant drawback for businesses that rely on efficient and reliable fax archiving for compliance or record-keeping purposes.
Performance Under Heavy Load: A few users have reported performance degradation when ActFax is subjected to high fax volumes, potentially leading to delays or disruptions in fax transmission during peak periods.

Researcher's Summary:

Is ActFax the real "fax" of the matter when it comes to fax server software? User reviews from the last year paint a somewhat mixed picture. While ActFax continues to be lauded for its robust features and reliability, some chinks in its armor have begun to show. Users consistently praise its seamless integration with Windows environments, highlighting how it effortlessly blends into existing workflows. Its comprehensive fax management capabilities, particularly its automated routing and scheduling, are also considered major strengths. For instance, one user recounted how ActFax streamlined their order processing by automatically faxing invoices to clients upon order completion. However, recent reviews suggest that ActFax is starting to lag behind competitors in areas like cloud integration and mobile accessibility. Several users expressed frustration with the lack of a dedicated mobile app and limited cloud storage options, features considered standard in many modern fax solutions. This is particularly significant given the increasing shift towards mobile-first work environments. Consequently, while ActFax remains a solid choice for businesses prioritizing on-premise fax management within Windows ecosystems, those seeking cloud-centric or mobile-friendly solutions might find better alternatives in Fax.Plus or RingCentral.

Key Features

Notable ActFax features include:

Automatic Fax Routing: Automatically routes incoming faxes to the appropriate recipient based on predefined rules.
Fax Broadcasting: Send a single fax to multiple recipients simultaneously, streamlining mass communication.
Email Integration: Seamlessly integrates with email systems, allowing users to send and receive faxes via email.
Archiving and Retrieval: Provides robust archiving capabilities, making it easy to store and retrieve fax documents.
Multi-User Support: Supports multiple users with individual accounts and permissions, ensuring secure access control.
Fax Scheduling: Schedule faxes to be sent at a later time, optimizing workflow and resource management.
OCR (Optical Character Recognition): Converts faxed documents into editable text, enhancing document management efficiency.
Detailed Reporting: Generates comprehensive reports on fax activity, providing valuable insights and audit trails.
Integration with ERP Systems: Compatible with various ERP systems, facilitating seamless data exchange and process automation.
Secure Transmission: Ensures secure fax transmission through encryption and other security measures, protecting sensitive information.
Customizable Cover Pages: Allows users to create and use custom cover pages for faxes, enhancing professionalism and branding.
Web Interface: Offers a web-based interface for remote access and management of fax services, increasing flexibility.
Printer Integration: Integrates with network printers, enabling direct faxing from print jobs without additional steps.
API Access: Provides API access for developers to integrate fax functionality into custom applications and workflows.
Multi-Language Support: Supports multiple languages, catering to a diverse user base and international operations.

ActFax Reviews & Pricing

What is ActFax?

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