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#94

WRS Health is ranked #94 in the Neurology EMR Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

WRS Health Pricing

Based on our most recent analysis, WRS Health pricing starts in the range of $100 - $500.

Price
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Starting From
Undisclosed
Pricing Model
Annually, Quote-based
Free Trial
Yes, Request for Free

Training Resources

WRS Health is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for WRS Health:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

WRS Health Benefits and Insights

Why use WRS Health?

Key differentiators & advantages of WRS Health

  • Billing: It analyzes the practice for RCM gaps and potential revenue opportunities. It also assigns a medical billing advisor, who is a specialty-specific medical billing expert to manage all billing functions.  
  • Transparency and Reporting: A medical billing advisor reviews the medical billing analysis and indexes it against performance benchmarks. It also gives recommendations for improvements.  
  • Marketing the Medical Practice: WRS also provides medical practice marketing services. It starts by analyzing the practice for professional goals, potential opportunities and weaknesses. It then develops a customized, professional medical marketing plan, creates branded encounter notes and websites.  
  • Regulatory Compliance: A trained account manager is assigned to oversee the compliance process, monitoring the practice for compliance with meaningful use requirements. The manager analyzes the practice for goals and performance gaps, sets up the program, and evaluates results regularly. Monthly audits are conducted to gauge the practice’s compliance, reducing risk of non-compliance and audit.  

Industry Expertise

WRS Health’s expertise is in providing specialty based EHR software. It helps the practice grow by taking care not only of billing and scheduling but also of marketing and compliance. Its specialty-specific cloud-based EHR and Practice Management software makes it quite unique in its offerings.

WRS Health Reviews

Based on our most recent analysis, WRS Health reviews indicate a 'great' User Satisfaction Rating of 89% based on 163 user reviews from 2 recognized software review sites.

User satisfaction level icon: great

163 reviews

89%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of WRS Health reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Comprehensive Solution: WRS Health stands out for its all-in-one design, seamlessly integrating features like e-prescribing, medication management, appointment reminders, and a patient portal, simplifying complex workflows for medical practices.
  • Specialty Specific Design: WRS Health caters to over 32 medical specialties, offering tailored templates and up-to-date ICD-10 codes, ensuring a customized experience for diverse medical practices.
  • Streamlined Billing: WRS Health streamlines the billing process, allowing users to efficiently manage claims, payments, and revenue cycles, reducing administrative burden and potential errors.
  • Enhanced Patient Engagement: The integrated patient portal empowers patients to actively participate in their healthcare journey, enabling them to schedule appointments, access medical records, communicate with providers, and manage bills online.

Cons

  • Difficult Template Creation: Some users have reported difficulties when building templates, finding the process less intuitive than desired.
  • Customer Service Concerns: A recurring concern raised by some users is the responsiveness and efficiency of WRS Health's customer service, potentially leading to delays in issue resolution.
  • Limited Pediatric Functionality: WRS Health might not be suitable for pediatric practices due to limited features specifically designed for this specialty.
  • Integration Limitations: Practices heavily reliant on external services or third-party software might find WRS Health's integration options restrictive, potentially impacting workflow efficiency.

Researcher's Summary:

Is WRS Health the right prescription for your medical practice's software needs? User reviews from the past year reveal a mixed bag, with some aspects shining brighter than others. While many users appreciate the software's user-friendly interface and comprehensive features, particularly the integrated billing capabilities, some have voiced concerns about occasional glitches and sluggish customer support. For instance, one user lauded the time-saving benefits of the software's lists, drop-down menus, and auto-fill options, highlighting the convenience of having assessments, medications, plans, and billing all consolidated within a single system. Conversely, another user reported difficulties with the clearinghouse and billing management, ultimately opting for a different provider for those specific services.

A key strength of WRS Health lies in its integrated billing services, which users have consistently praised. One user even went so far as to describe WRS Health's billing services as "worth above and beyond what they charge." This integration streamlines financial workflows and reduces the need for multiple software solutions. However, the software is not without its drawbacks. Recurring complaints about glitches, particularly within the EMR system, suggest that WRS Health could benefit from addressing these technical hiccups to provide a smoother user experience. Additionally, the effectiveness of WRS Health's customer support appears to be a point of contention, with some users expressing frustration over slow response times.

WRS Health seems best suited for medium to large specialty practices seeking an all-encompassing EHR and practice management solution. Its customizable templates, automated appointment reminders, and integrated billing features cater to the specific demands of these practices. However, practices heavily reliant on external integrations or those specializing in pediatrics might find WRS Health's limitations in these areas to be a dealbreaker. Overall, WRS Health presents a compelling option for practices prioritizing ease of use and integrated billing, but potential adopters should weigh the software's reported drawbacks against their specific needs and priorities.

Key Features

  • Intuitive Controls: It creates HPI templates that integrate seamlessly with EHR and workflow. For quick charting, data input methods such as free text, voice and digital pen can be used.  
  • Integrated Website and Patient Portal: You can set up alerts on a daily, weekly or monthly schedule. The patient portal lets you communicate securely with patients 24/7.  
  • Branded Physician Referrals: It has a referral management system that allows sending customized chart notes to the referring provider.  
  • Scheduling and Appointment Reminders: Its customizable schedule templates and appointment types help optimize patient registration and scheduling.  
  • Medical Management: It has an end-to-end e-prescribing EHR medication management solution. It makes checking pharmacy benefit status and prescribed medication history simple.  
  • Laboratory Connections, Order Tracking and Documentation: It has an order tracking system that monitors the status of lab orders, review results and sends them to the patient. It automatically documents all patient communication.  
  • Integrated EHR: Seamlessly combines electronic health records with practice management for streamlined operations.
  • Customizable Templates: Offers specialty-specific templates that can be tailored to fit unique practice needs.
  • Patient Portal: Empowers patients with access to their health information, appointment scheduling, and secure messaging.
  • Billing and Revenue Cycle Management: Automates billing processes and tracks claims to improve financial performance.
  • Telehealth Capabilities: Facilitates virtual consultations with secure video conferencing tools integrated into the platform.
  • Appointment Scheduling: Provides a flexible scheduling system that supports multiple providers and locations.
  • e-Prescribing: Streamlines prescription management with electronic prescriptions sent directly to pharmacies.
  • Clinical Decision Support: Offers evidence-based guidelines and alerts to assist in clinical decision-making.
  • Document Management: Organizes and stores patient documents electronically for easy retrieval and compliance.
  • Analytics and Reporting: Delivers comprehensive reports and analytics to monitor practice performance and patient outcomes.
  • Secure Messaging: Ensures HIPAA-compliant communication between providers and patients.
  • Task Management: Facilitates efficient workflow with task assignments and tracking for staff members.
  • Referral Management: Simplifies the process of managing patient referrals and tracking their status.
  • Lab Integration: Connects with laboratories for direct ordering and receipt of lab results within the system.
  • Mobile Access: Provides access to practice management tools and patient information from mobile devices.
  • Compliance Tools: Includes features to help practices adhere to regulatory requirements and standards.
  • Patient Check-In Kiosk: Offers a self-service option for patients to check in, reducing wait times and administrative workload.
  • Inventory Management: Tracks medical supplies and medications to ensure adequate stock levels and reduce waste.
  • Multi-Location Support: Manages operations across multiple practice locations with centralized control.
  • Training and Support: Provides comprehensive training resources and customer support to assist with system use and troubleshooting.

Suite Support

mail_outlineEmail: Email [email protected] for general queries, [email protected] for support and [email protected] for sales.
phonePhone: Call (866)977-4367 or (845)360-9898 for support and general queries.
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