Cerner Practice Management Reviews & Pricing

by Cerner Corporation | Founded 2015, Kansas City, MO

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What is Cerner Practice Management?

Industry Specialties: Medical

Cerner Practice Management allows health care providers to save company money by reducing inventory holding costs spent on excess stocks. It offers physicians and administrators efficient management tools to eliminate miscommunication, information duplication and error-prone record keeping.

Its digital features, including documentation, scheduling and e-prescribing, automatically flag unreliable and faulty information, thereby saving physician time. In addition to providing sharable, precise and accurate medical records, the system equips practices with database backups in the event of misplacement, theft or natural disasters.

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User Sentiment i

Based on 252 reviews:

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#8

Cerner Practice Management is ranked #8 on the top 10 Medical Practice Management Software leaderboard based on a comprehensive analysis performed by SelectHub research analysts. Compare the leaders with our In-Depth Report.

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Cerner Practice Management Pricing

Based on our most recent analysis, Cerner Practice Management pricing starts at $25 (Per Provider, Monthly).

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Starting From: $25
Pricing Model: Per Provider, Monthly
Free Trial: No

Training Resources

Cerner Practice Management is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Cerner Practice Management:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Cerner Practice Management Benefits and Insights

Why use Cerner Practice Management?

Key differentiators & advantages of Cerner Practice Management

Streamlined Billing: Cerner Practice Management simplifies the billing process, reducing the time and effort required to manage invoices and payments, which can lead to improved cash flow for practices.
Enhanced Patient Experience: By automating appointment scheduling and reminders, the software ensures a smoother, more efficient patient journey from booking to visit, enhancing overall satisfaction.
Improved Accuracy: The system minimizes human error in coding and billing, ensuring that claims are accurate and reducing the likelihood of rejections or denials from insurance companies.
Comprehensive Reporting: With advanced reporting capabilities, practices can easily generate detailed financial and clinical reports, aiding in better decision-making and strategic planning.
Increased Productivity: Automating routine tasks such as appointment scheduling, patient registration, and billing frees up staff to focus on more critical aspects of patient care and practice management.
Regulatory Compliance: Cerner Practice Management helps practices stay compliant with changing healthcare regulations, including HIPAA and MACRA, reducing the risk of penalties and ensuring patient data is protected.
Scalability: The software is designed to grow with your practice, easily accommodating new providers, services, and locations without significant disruptions to operations.
Integrated EHR Compatibility: Seamlessly integrating with electronic health records (EHR) systems, Cerner Practice Management ensures that patient information is up-to-date and accessible across all points of care.
Reduced No-Shows: Automated appointment reminders significantly reduce the number of no-shows, ensuring better utilization of resources and potentially increasing revenue.
Enhanced Data Security: With robust security measures in place, the software ensures that sensitive patient data is securely stored and managed, protecting against breaches and unauthorized access.
Customizable Features: Cerner Practice Management offers customizable features that can be tailored to meet the unique needs of each practice, ensuring a perfect fit for various specialties and practice sizes.
Mobile Access: Providers and staff can access patient information and practice management tools on-the-go through mobile apps, enhancing flexibility and responsiveness.
Improved Patient Flow: By efficiently managing appointments and patient registrations, the software helps in optimizing patient flow, reducing wait times, and improving the overall efficiency of the practice.
Financial Management: The platform offers tools for detailed financial analysis and management, helping practices monitor their financial health and make informed decisions regarding expenses and investments.

Industry Expertise

Cerner Practice Management expertise is highly valued in the healthcare IT sector, particularly among professionals who specialize in streamlining administrative and clinical workflows within medical practices. This expertise is best suited for IT professionals, healthcare administrators, and consultants who focus on optimizing electronic health records (EHR) systems, improving patient scheduling, billing, and reporting processes. Individuals with this specialization are often sought after by large healthcare organizations, multi-specialty clinics, and hospitals aiming to enhance operational efficiency and patient care through advanced EHR solutions.

Cerner Practice Management Reviews

Average customer reviews & user sentiment summary for Cerner Practice Management:

252 reviews

71%

of users would recommend this product

Cerner Practice Management has a 'good' User Satisfaction Rating of 71% when considering 252 user reviews from 4 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Cerner Practice Management reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Appointment Scheduling: Scheduling appointments is a breeze with Cerner's user-friendly interface. The system is designed to streamline the process, making it easy for staff to manage appointments efficiently.
Billing and Claims: Cerner simplifies the billing process by automating tasks and reducing errors. This leads to faster reimbursement and improved revenue cycle management for practices.
Reporting and Analytics: Gain valuable insights into your practice's performance with Cerner's comprehensive reporting tools. Track key metrics, identify trends, and make data-driven decisions to optimize operations.
Patient Engagement: Enhance patient engagement and satisfaction with Cerner's patient portal. Patients can easily access their medical records, schedule appointments, and communicate with their providers online.
Integration and Interoperability: Cerner's commitment to interoperability ensures seamless data exchange with other healthcare systems. This promotes care coordination and improves patient outcomes.

Cons

Steep Learning Curve: The system's complexity can be overwhelming for new users, requiring extensive training and ongoing support to achieve proficiency.
Customization Challenges: Tailoring the software to specific workflows and preferences can be difficult, often necessitating costly and time-consuming custom development.
Reporting Limitations: Generating custom reports or extracting specific data points can be cumbersome, hindering data analysis and decision-making.
Integration Issues: Seamless integration with other healthcare systems or third-party applications can be problematic, leading to data silos and workflow disruptions.
User Interface Concerns: The user interface is often described as outdated and clunky, impacting user experience and productivity.

Researcher's Summary:

Cerner Practice Management, a comprehensive software solution designed to streamline administrative tasks in healthcare settings, has elicited a range of user feedback. While some users appreciate the software's user-friendly interface and extensive features, others express concerns about its cost and potential rigidity. Let's delve into the specifics of these perspectives.

Users frequently commend Cerner Practice Management for its intuitive design and ease of use. The software's interface is lauded for its straightforwardness, enabling healthcare professionals to navigate the system efficiently. Additionally, the software's customizability empowers practices to tailor the system to their specific workflows and requirements. This adaptability is particularly beneficial for practices with unique operational needs. However, the software's cost can be a significant barrier for smaller practices or those with limited budgets. The price tag associated with Cerner Practice Management may necessitate careful consideration and financial planning.

Cerner Practice Management distinguishes itself through its robust integration capabilities. The software seamlessly integrates with Cerner's electronic health record (EHR) system, facilitating a smooth exchange of patient data and streamlining clinical workflows. This integration is especially advantageous for healthcare organizations already utilizing Cerner's EHR solutions. Furthermore, Cerner Practice Management offers both cloud-based and on-premise deployment options, providing flexibility to accommodate diverse technological preferences and infrastructure limitations. Considering these factors, Cerner Practice Management is well-suited for medium to large healthcare practices seeking a comprehensive, integrated solution to optimize their administrative processes and enhance operational efficiency. Smaller practices may find alternative solutions better aligned with their budgetary constraints.

Key Features

Documentation: Reduce transcription costs and eliminate malpractice risks by enhancing documentation and storage methods. Facilitate easier record management abilities by cutting down paper-based resource usage. Provide staff and physicians with digital documentation options for better care quality and simplified administrative operations.
Scheduling: Fill appointment gaps using automated scheduling modules. Gain instant visibility into canceled appointments to efficiently backfill free slots. Enable patients to book, reschedule and cancel from anywhere across the globe.
Patient Portal: Facilitate virtual care coordination using an online portal for easy communication among patients, physicians and front office staff. Store everything from patient data, medical histories, e-prescriptions, treatment progress to lab results in a unified space.
Claims Management: Check, track and resubmit rejected claims using an electronic claims management system. Achieve fewer denials and cleaner claims by efficiently managing the whole process through automated tools. Identify recurring claim errors and fix them without requiring a large number of changes.
E-Prescribing: Gain complete insight into a patient’s medical history with a click of a button. Set system alerts to inform providers and prescribers about potential drug interactions, allergies and other contraindications for better care delivery.
Medical Billing: Enable an effortless way to bill by using electronic invoicing tools for uniform data entry capabilities. Eliminate staff fatigue by cutting down repetitive manual entries. Run automated processes to detect errors, including coding inconsistencies, missing documentation and outdated patient information backup.
- Dunning Management: Streamline billing procedures by optimizing time and costs of daily workflows. Reduce payment declines and recurring revenue loss by providing a digital mechanism for swift notification of unsuccessful payment attempts via emails and in-app text messages.
Inventory Management: Improve order and sales accuracy to save money on inventory damage control. Use the inventory management feature to identify appropriate quantities of each product and automate error-free renewals and shipment processes.