Therabill Reviews & Pricing

by WebPT, Inc. | Founded 2005, Great Lakes, IL

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Overview Pricing Benefits Reviews Features

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What is Therabill?

Industry Specialties: Serves mental healthcare industry.

Therabill, a web-based medical billing software developed by WebPT, is designed to enhance clinic efficiency and profitability by streamlining the billing process and minimizing errors. This software is particularly well-suited for businesses in the healthcare industry that need to manage their medical billing processes effectively. Therabill offers a range of benefits, such as automating medical billing tasks, reducing administrative costs, improving patient satisfaction, and ensuring compliance with regulations.

The software boasts a user-friendly interface, integrates with various systems, provides robust reporting capabilities, and offers dedicated customer support. User experiences indicate that Therabill is easy to use, efficient, and effective, with particular praise for its customer support team. Pricing for Therabill falls within the mid-range for medical billing software and is typically based on factors such as the number of users or the size of the practice.

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User Sentiment

Based on 77 reviews:

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Therabill Pricing

Based on our most recent analysis, Therabill pricing starts at $149 (Per Provider, Monthly).

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Starting From: $149
Pricing Model: Per Provider, Monthly
Free Trial: Yes, Request for Free

Training Resources

Therabill is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Therabill:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Therabill Benefits and Insights

Why use Therabill?

Key differentiators & advantages of Therabill

Streamlined Billing Process: Therabill simplifies the medical billing cycle, reducing the time and effort required to process claims and ensuring faster reimbursements.
Improved Accuracy: By automating the entry of billing information, Therabill minimizes human errors, leading to fewer rejected claims and increased revenue.
Enhanced Organization: Therabill keeps patient records, billing information, and appointment schedules in one centralized location, making it easier to manage and access data.
Compliance Assurance: Therabill stays up-to-date with the latest healthcare regulations, helping practices remain compliant with industry standards and avoid costly penalties.
Customizable Reporting: With Therabill, users can generate detailed reports tailored to their specific needs, providing valuable insights into financial performance and operational efficiency.
Increased Productivity: Automating routine tasks frees up staff to focus on more critical aspects of patient care and practice management, boosting overall productivity.
Scalability: Therabill is designed to grow with your practice, easily accommodating an increasing number of patients and providers without sacrificing performance.
Enhanced Patient Satisfaction: By streamlining the billing process and reducing errors, Therabill helps ensure a smoother patient experience, leading to higher satisfaction and retention rates.
Remote Access: Being cloud-based, Therabill allows for secure access to billing and patient information from anywhere, facilitating remote work and flexible schedules.
Integrated Payment Processing: Therabill includes features for processing patient payments directly through the software, simplifying the collection process and improving cash flow.
Reduced Administrative Burden: By automating many of the administrative tasks associated with billing and claims management, Therabill allows healthcare providers to focus more on patient care.
Cost Savings: By improving efficiency and accuracy, Therabill helps reduce the costs associated with billing errors, rejected claims, and administrative overhead.
Timely Updates: Regular updates ensure that Therabill remains compatible with the latest healthcare IT standards and practices, protecting your investment over time.
Professional Support: Therabill offers comprehensive customer support, providing assistance with setup, troubleshooting, and optimization to ensure users get the most out of the software.

Industry Expertise

Therabill is suited to both independent and group therapy practices for speech-language pathologists, developmental therapists, psychologists, social workers, mental and behavioral health specialists and nutritionists.

Therabill Reviews

Average customer reviews & user sentiment summary for Therabill:

77 reviews

83%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Therabill reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Streamlined Claim Scrubbing: Therabill's claim scrubbing feature helps to catch errors before claims are submitted, which reduces denials and speeds up reimbursement. The system highlights potential errors and offers suggestions for correction, which is particularly helpful for spotting missing information or coding inconsistencies that might otherwise slip through the cracks.
Simplified ERA Posting: Therabill simplifies the process of posting ERAs (Electronic Remittance Advice) by automatically interpreting the data and updating patient accounts accordingly. This automation saves time and reduces the risk of manual errors, allowing billers to focus on other tasks.
Customizable Reporting: Therabill offers a variety of customizable reports that provide insights into practice performance, such as accounts receivable aging, payment trends, and referral sources. These reports help practices identify areas for improvement and make data-driven decisions to optimize their billing processes.

Cons

Steep Learning Curve: The software's interface can be overwhelming for new users due to its extensive features and functionalities. Efficient utilization often necessitates comprehensive training or prior experience with similar systems.
Customer Support Challenges: Accessing timely and effective customer support can be difficult, leading to frustration when encountering technical issues or seeking assistance with complex billing processes.
Customization Limitations: Adapting the software to specific workflows or unique billing requirements can be challenging, as customization options may be limited or require advanced technical knowledge.
Cost Considerations: The pricing structure, particularly for smaller practices or those with lower billing volumes, may be perceived as expensive compared to alternative solutions in the market.

Researcher's Summary:

Therabill has garnered a mixed bag of reviews over the past year, with users highlighting both its strengths and weaknesses. On the plus side, Therabill receives kudos for its user-friendly interface and intuitive design, making it a breeze for navigating the complexities of medical billing. Users also appreciate its robust reporting features, which provide valuable insights into practice performance and financial health. Additionally, Therabill's integration with other healthcare platforms streamlines workflows and enhances efficiency. However, some users have expressed concerns about occasional software glitches and limitations in customization options. Therabill's customer support has also received mixed feedback, with some users experiencing long wait times and inconsistent service. Compared to competitors like Kareo and SimplePractice, Therabill stands out for its affordability and specialized focus on therapy practices. Ultimately, Therabill is best suited for small to medium-sized therapy practices seeking a user-friendly and cost-effective solution for managing their billing needs. Larger practices or those requiring extensive customization may need to explore alternative options. Keep in mind that software is constantly evolving, so it's always a good idea to check for the latest updates and user reviews before making a decision.

Key Features

Scheduling: Create and manage schedules for multiple providers with an accessible drag-and-drop interface. Schedule patient appointments and staff meetings in a single interface to avoid time conflicts. Sync schedules to Google Calendar. Send automated appointment reminders to patients and reduce no-shows.
Documentation: Create and access patient notes and session documentation using customizable templates and dynamic fields. Add addendums and digital signatures to documentation, share securely electronically or through fax.
Reports: Analyze revenue cycles with detailed reports on claim aging, session balance and payments.
User Accounts: Control data access to providers and back-office staff with role-based user accounts and permissions. Admins can view each member’s access logs for better control and security.
Electronic Claims Submission: Get paid faster with fewer errors through automatic and paperless claim routing. Connect to multiple clearinghouses for faster turnaround.
Payment Processing:: Simplify credit card payments at a competitive rate through integrations with preferred third-party merchant providers.
Electronic Remittance Advice: Enter insurance and patient payments, collect copays and have payers send payments directly through a single-session payment entry form via electronic remittance advice.
Invoicing: Create bills in ledgers or balance formats easily with customizable templates, complete with practice branding and share electronically with payers for paperless processing.
Secure Provider Portals: Offer individual and custom-built access portals to providers and staff members and control the information they can view, edit and save. Enable patients to log in through the patient portal to access, view and pay their bills.