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#66

Tebra Managed Billing is ranked #66 in the Patient Engagement Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Tebra Managed Billing Pricing

Based on our most recent analysis, Tebra Managed Billing pricing starts at $0 (Per Transaction, 2.75% Flat Rate).

Price
$
$
$
$
$
i
Starting From
$0.30
Pricing Model
Per Transaction, 2.75% Flat Rate
Free Trial
No

Training Resources

Tebra Managed Billing is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Tebra Managed Billing:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Tebra Managed Billing Benefits and Insights

Why use Tebra Managed Billing?

Key differentiators & advantages of Tebra Managed Billing

  • Maximize Productivity: Allows staff to manage patients better, upload documents and send secure messages electronically. Physicians can see more patients each day without sacrificing quality care. 
  • Streamline Workflow: Smart workflows help do things right the first time, every time. With an easier process intake and more effective coding tools, users can get more done in less time. 
  • Easy Onboarding: Compared to many other medical software solutions, implementation can be quick and simple. With an easy-to-use interface and a support coach's support, customers can get comfortable with the software and go-live quickly. 
  • Reduce Coding Errors: Helps reduce coding errors by sweeping claims before they are submitted. As a result, facilities can get paid faster without worrying about missing out on any claims. 
  • Flexibility: It is configurable to independent practices of all sizes, with hundreds of customizable templates uniquely tailored to nearly 50 medical specialties. 

Industry Expertise

Tebra Managed Billing is designed to meet the needs of billing companies. The broader Tebra platform caters to dozens of independent specialty practices, ranging from primary care and dentistry to therapy and mental health. 

Tebra Managed Billing Reviews

Average customer reviews & user sentiment summary for Tebra Managed Billing:

User satisfaction level icon: great

629 reviews

80%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Tebra Managed Billing reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Functionality: It provides a comprehensive set of tools, as noted by 96% of users who referred to functionality.
  • User Friendly: It is intuitive and easy to deploy, as noted by 97% of reviewers who refer to ease of use.
  • Report: Around 65% of users said that report functions are easy to customize to meet their organization's needs.
  • Customer Support: Customer services were responsive and helpful, as noted by 56% of users who specified customer support.

Cons

  • Billing & Insurance: Nearly 86% of users said that setting up billing and insurance was time-consuming and difficult.
  • Integration: Approximately 81% of reviewers who specified integration said that it offers limited software integrations.
  • System Performance: About 92% of users said that the system runs slow and goes down frequently, affecting productivity.

Researcher's Summary:

Tebra Managed Billing offers robust functionality for scheduling patients, confirming insurance, managing accounts, storing patient documents and more. It’s user-friendly interface and intuitive options make it easy to use and navigate, increasing productivity. Reporting tool offers easy customization for businesses needs. Reviewers said that customer support is responsive and helpful in solving issues. However, some complained that getting customer service was challenging. Setting up patient billing and insurance was difficult and negatively impacted workflow. Users disliked that the system tended to run slow and was often down for repairs or maintenance.

Key Features

  • Schedule/Calendar: Assign physicians with the correct patient, equipment and exam room. Automatically verify patient eligibility to reduce denials. 
  • Charge Capture: Charges can be billed right away by selecting the patient name and date of service while checking for coding errors to reduce denials and get paid faster. 
  • Claims Tracking: Monitor all claims, check statuses and get reimbursed quickly. Claims can be filtered by provider, patient and date. 
  • Billing Analytics: Measures key performance indicators to come up with other ways to find practice revenue. Improve organization financial health by tracking performance and revenue cycles. 
  • Billing Tasks: Manage all billing tasks in a singular, easy-to-use inbox. Tebra Mobile allows users to view and complete tasks anytime and anywhere. 
  • Agenda Overview: Provides a general review of billing operations and notifies users of any outstanding balances or other important items. 
  • Rules Engine: Helps produce more accurate claims by automatically removing unnecessary or incorrect information. 

Limitations

Some of the product limitations at the time of this review include:

  •  Doesn’t provide robust reporting features 
  •  Doesn’t provide a strong patient eligibility feature 
  •  Scheduler functionality doesn’t allow for viewing periodical appointments once a patient has checked out 
  •  Doesn’t allow users to view appointment code and end date of the service 
  •  Users are unable to export critical information such as claims processed, claims due and others 
  •  Solution lacks the built-in time limit feature to fill insurance claims on time 

Suite Support

mail_outlineEmail: Not listed.
phonePhone: (866) 938-3272, Monday—Friday between 5 a.m. and 4 p.m. PST.
schoolTraining: Customers are set up with a free success coach to provide the level of personal attention and support needed. Users can access training guides, e-courses and other services through Tebra's online help center.
local_offerTickets: Can be submitted in-app and includes real-time case tracking.

Cost of Ownership

License/Subscription Cost
  • Users pay a monthly subscription based on the number of users
  • Cost will vary depending on the end user role; physician, non-physician or therapist
Maintenance Cost
  • Included with the subscription cost
  • Offers free how-to articles, video tutorials and feature guides
Installation/Implementation Cost
  • Cost is included in the subscription with zero setup fees and no long-term contracts required
Customization Cost
  • An additional cost is charged for any add-on features or enhancements
  • Each additional module is provided for half the base cost
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost varies depending on the type of data to be imported
  • $500 for single practice migration and $100 for each additional practice
Recurring/Renewal Costs
  • Cost is equal to the recurring subscription cost paid monthly, based on the number of providers and type of package selected
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