Listrak Reviews & Pricing

by Listrak | Founded 1999, Lititz, PA

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Overview Pricing Benefits Reviews Features

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What is Listrak?

Industry Specialties: Serves all industries

Listrak is a retail automation platform used to execute SMS, email and cross-channel campaigns. It is supported by predictive analytics, machine learning and artificial intelligence. It unifies, personalizes and interprets data for customer engagement across services and channels. It is available on the cloud and as a Windows app. It includes auto-responders, coupons, dynamic content, image library, drip campaigns, channel attribution and more.

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User Sentiment

Based on 40 reviews:

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Listrak Pricing

Based on our most recent analysis, Listrak pricing starts at $0.

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Starting From: $0
Pricing Model: Still gathering data
Free Trial: Yes, Request for Free

Training Resources

Listrak is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Listrak:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Listrak Benefits and Insights

Why use Listrak?

Key differentiators & advantages of Listrak

Design Responsive Emails: Design responsive emails with a drag-and-drop email editor. Insert predictive products and content designed according to the customer profile. Customize emails with responsive layouts in the template gallery or create emails from scratch without writing HTML code.
Orchestrate Customer Journeys: Design cross-channel and cross-device campaigns. Add channels and branches to refine customer journeys based on insights and learnings.
Trigger Messages: Trigger emails and mobile messages to customer signals to personalize interactions. Types of intelligent campaigns include welcome series, inventory alerts, lapsing customers, price drop, re-engagement, post-purchase and more.
Acquire Social Leads: Link social media advertising platforms to customer databases to target website visitors who didn’t subscribe, excluding those on the list. Sync Instagram and Facebook subscribers to lead automation to generate subscriber reports.
Create Popups: Use customer intent and behavior to create multiple campaigns with popups. Control page logic, triggers, cadence and placement to trigger scroll, exit, entry and page session popups.
Recommend Content: ML algorithms consider consumer signals to understand products for site visitors. Recommend products in real time and optimize merchandising decisions to retain customers.
Segment Customers: Optimize ad spend and customer engagement to encourage customers to purchase across devices and channels. Use intent-based data such as behavioral activity, transaction history and customer journey stage to generate actionable insights.

Industry Expertise

It is available across multiple channels like social, web, email, SMS/MMS, mobile push and direct mail.

Listrak Reviews

Based on our most recent analysis, Listrak reviews indicate a 'great' User Satisfaction Rating of 81% based on 40 user reviews from 2 recognized software review sites.

40 reviews

81%

of users would recommend this product

Key Features

Listrak

Cross-Channel Orchestration: Personalize experiences by creating non-linear, multi-stage customer journeys and one-on-one interactions in real time to respond to interaction data, machine learning data and customer signals.
Triggers: Optimize customer lifecycle value and conversions by generating relevant and timely messages triggered by customer interactions in real time to affect purchase intent.
Predictive Personalization: Use statistical modeling, AI and ML in combination with historical customer interactions to predict future customer behavior and increase ROI for marketing campaigns.
360-Degree Profile: Use visualization to discover unified customer information to access integrations for actionable insights through orchestration, automation and segmentation.
Text Message Marketing: Reach customers with mobile messages with carefully designed cross-channel communication as mobile subscribers are 25% more engaged compared to email subscribers.
Growth Accelerator: Increase conversion rates with identity resolution and reach anonymous visitors, grow subscriber lists and improve trigger campaign reach. Reach inactive customers from the dashboard.
Analytics: Harness historical customer data to improve results across campaigns. Includes predictive models like lifecycle stage, future spend, open clicks, and coupon and discount affinity.