GetResponse Reviews & Pricing

by GetResponse | Founded 1998, Gdansk, Poland

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Overview Pricing Benefits Reviews Features

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What is GetResponse?

Industry Specialties: Serves all industries

GetResponse is a cloud-based email marketing, website builder and conversion funnel tool used by all industries to manage their marketing efforts. It is designed for online marketers, entrepreneurs, marketing managers and mid-to-large companies. It includes email marketing, landing pages, webinars, autoresponders, conversion funnels, marketing automation, landing pages, webinars, signup forms, paid ads and more.

It lets users generate leads, sell knowledge, engage customers and boost online sales. Users can boost their online footprint and sell their services, products and knowledge. It supports premade campaigns and editable templates.

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User Sentiment

Based on 360 reviews:

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GetResponse Pricing

Based on our most recent analysis, GetResponse pricing starts at $16 (Monthly).

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Starting From: $15.60
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

GetResponse is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for GetResponse:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

GetResponse Benefits and Insights

Why use GetResponse?

Key differentiators & advantages of GetResponse

Define Audiences: Create ads, get signups and drive visitors to the landing pages to attract audiences. Supports tools like Facebook Ads, landing pages, signup forms and lead funnel.
Nurture Leads: Engage contacts, share informative content and send emails using email marketing, marketing automation, webinars and pre-designed templates.
Attract Leads: Use Instagram and Facebook to manage and run campaigns from one dashboard. Convert cold traffic to opportunity.
Identify Your Audience: Find your audience using Facebook ads, autoresponders, landing pages and lead funnel for conversion-oriented communication.
Present Relevant Offers: Send offers to contacts according to their preference using tools such as sales funnel, paid webinars, marketing automation, and products and stores.
Automate Funnels: Build lists using funnels. Customize Facebook ad templates, autoresponder series and landing pages by uploading an image and editing the text.
Send Custom Offers: Segment subscriber data according to the audience’s interests, demographics and preferences. Email custom content and offers to increase sales.

Industry Expertise

It is available in 27 languages and used by over 350,000 users in 183 countries.

GetResponse Reviews

Average customer reviews & user sentiment summary for GetResponse:

360 reviews

84%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of GetResponse reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

GetResponse is a comprehensive marketing platform: GetResponse offers a wide range of features, including email marketing, marketing automation, landing pages, webinars, and more. This makes it a good option for businesses that want to manage all of their marketing activities in one place.
GetResponse is easy to use: The platform has a user-friendly interface that makes it easy to create and manage marketing campaigns. Even users with no prior experience with marketing automation can get started quickly.
GetResponse is affordable: GetResponse offers a variety of pricing plans to fit different budgets. This makes it a good option for businesses of all sizes.
GetResponse has good customer support: The company offers 24/7 customer support via email and live chat. This means that users can get help whenever they need it.

Cons

Limited Design Flexibility: The email template designs can feel restrictive, making it challenging to create emails that precisely align with specific branding guidelines or complex layouts.
Learning Curve: GetResponse has a wide range of features, which can make it initially overwhelming for new users to navigate and fully utilize the platform's capabilities.
Pricing Structure: The cost can increase significantly as your contact list grows, potentially making it less budget-friendly for businesses with larger audiences or those experiencing rapid growth.

Researcher's Summary:

GetResponse, the comprehensive marketing automation platform, has attracted considerable attention in the digital marketing realm. Reviews from the past year highlight its strengths, weaknesses, and unique offerings, providing valuable insights for businesses seeking to optimize their marketing efforts.

GetResponse is frequently commended for its user-friendly interface and extensive feature set. The platform's drag-and-drop editors and intuitive workflows make it accessible to users of all skill levels, while its comprehensive tools, encompassing email marketing, automation, landing pages, webinars, and ecommerce integration, position it as a true all-in-one solution. Users appreciate the platform's ability to streamline marketing processes and deliver personalized experiences through robust automation capabilities. Additionally, GetResponse boasts impressive email deliverability rates, ensuring messages reach their intended recipients.

However, some users have noted that GetResponse's pricing can be a bit steep, particularly for small businesses or those with limited budgets. Additionally, while the platform offers a wide range of features, some users have expressed a desire for more advanced reporting capabilities and customer support options.

GetResponse is an excellent choice for businesses seeking a comprehensive and user-friendly marketing automation solution. Its robust features, automation capabilities, and impressive deliverability make it a valuable asset for businesses of all sizes. However, businesses with budget constraints or those requiring extensive reporting and support may want to explore alternative options.

Key Features

Email Marketing: Supports email templates, design tools and deliverability with a drag-and-drop interface to create emails. Design emails using sections and layouts. View scheduling and setup on a single page. Use stock photos and GIFs in emails.
Autoresponders: Create and send email sequences on time with Time Travel and Perfect Timing tools to nurture audience segments. Send trigger-based emails to sell products. Share posts on social media and via email. Also supports sending transactional emails to send reminders and receipts.
Conversion Funnel: Capture leads with opt-in funnels on landing pages. Email valuable content to grow the subscriber base. Sell, promote and deliver with purchase funnels. Promote webinars with webinar conversion-focused funnels.
Marketing Automation: Use the visual automation builder to take customers through the buyer’s cycle. Create campaigns with prebuilt workflows or personalize automations, nurture new subscribers with automated emails, personalize messages and recommend products to customers.
Push Notifications: Increase conversions with website push notifications with personalized opt-in calls-to-action. Send unlimited notifications and maximize the marketing stack.
Live Chat: Let customers contact the business directly with live chat. Apply custom fields and tags to segment contacts according to their chats. Enable live chat from emails and landing pages.
Landing Pages: Build landing pages to build your digital footprint, generate leads, sell products and promote webinars. Use over 200 pre-made templates and optimize landing pages to increase site visits.
Paid Ads: Create paid ads from the platform to add subscribers. Engage existing subscribers with optimized ads, identify audiences with similar interests and retarget landing page subscribers who didn’t convert with relevant ads.

Limitations

At the time of this review, these are the limitations according to user feedback:

Emails don’t always get delivered to Yahoo and Gmail inboxes.
Website loads slowly.
Customer service is inefficient.
Expensive.
Analytics is lacking.

Suite Support

Chat feature is active on the website and users can submit their queries on it. Over 30 support agents are available 24/7 to service customers in 186 countries.

Email: [email protected].

Phone: Phone support isn’t available.

Training: Courses, infographics and videos.

Tickets: Email support to raise a ticket.