Emarsys Reviews & Pricing
by Emarsys eMarketing Systems | Founded 2000, Vienna, Austria
Categories:
What is Emarsys?
Industry Specialties: Serves all industries
Emarsys by SAP is a customer engagement solution that helps deliver personalized and measurable outcomes. It is designed for business owners and digital marketing professionals in eCommerce, retail, travel and cross industries.
It is available on channels like email, ads, web, mobile, direct mail and call center. It uses customer lifecycle data to optimize investments into automation campaigns. It runs on Google Cloud and supports built-in engagement and revenue predictions to help customers leverage AI marketing to increase revenues.
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COMPANY SIZE
DEPLOYMENT
PLATFORM
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Product Screenshots and Videos
Emarsys Pricing
Based on our most recent analysis, Emarsys pricing starts at $0.
- Price
- $$$$$
- Starting From
- $0
- Pricing Model
- Still gathering data
- Free Trial
- Still gathering data
Training Resources
Emarsys is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for Emarsys:
- Phone
- Chat
- FAQ
- Forum
- Help Desk
- Knowledge Base
- Tickets
- Training
- 24/7 Live Support
Emarsys Benefits and Insights
Why use Emarsys?
Key differentiators & advantages of Emarsys
- Engage Customers: Integrate interactions, customers, custom data and products in a single platform to engage customers. Provides personalization variables, lifestyle segments, analytics and metrics.
- Create Customer Profiles: Use data-driven predictive and lifecycle indicators to map individual profiles with data from all touchpoints. Automate campaigns with the data to personalize how customers engage with the brands.
- Unify Customer Data: Sync data from multiple sources such as Shopify Plus and Magneto 2.0 to create a single profile of a given customer. Launch and personalize campaigns with data and custom preferences.
- Track Historical Data: Use loyalty status, location, channel engagement, app and web behaviors and lifecycle scoring to track historical data of how a customer interacted with your brand. Access contextual data for relevant campaigns and increase customer engagement.
- Learn Customer Behavior: Learn customer interactions with predictive analytics to predict the customers’ next move. Predict when customers will become inactive, churn and want to purchase to engage them.
- Leverage Turnkey Tactics: Create easy-to-activate campaigns with AI optimization. Deliver personalization with channel execution, AI-based segmentation, content selection and timing.
- Target With AI: Predict when a customer will take action with revenue predictions to target relevant audiences. Deliver and scale personalization and differentiate based on segments. Match content with customers with incentives and product recommendations.
Industry Expertise
It is present in over 13 locations worldwide.
Emarsys Reviews
Based on our most recent analysis, Emarsys reviews indicate a 'great' User Satisfaction Rating of 86% based on 10 user reviews from 1 recognized software review sites.
10 reviews
Key Features
Emarsys
- Automation: Deliver personalized messages to customers across all channels. Use contextual data to target individuals in real time. Lets marketing teams switch seamlessly between targeting segments and individual customers.
- Reports: Connects store, app and eCommerce data to automation, letting marketers leverage data across channels and campaigns. Measure revenue increases with built-in reports to drive customer value and conversions.
- Delivery Scheduling: Ensure customers get messages when they are most likely to read them, thus increasing engagement by approximately 10% for a six-month period and revenue by 3.76%.
- Use Cases: Pre-built ready to implement complete workflows and journeys that include personalization, segments, inspiring campaigns and triggers inspired by leading brand campaigns.
- Integrations: Integrate with Magento and Salesforce Commerce Cloud to optimize business outcomes. Integration with Shopify Plus gives access to unlimited bandwidth, advanced APIs and store customization.
- Analytics: Display business results that let users view the impact every channel has on customer growth, lifecycle stage and actual sales.Benchmark revenue increases and customers against other industry leaders.
- In-Store Reporting: Use marketing data to optimize budgets allocated to in-store sales. Collect granular insights about purchase propensity, product affinity, geographical demand and AOV. Unify data and insights across touchpoints.
Limitations
At the time of this review, these are the limitations according to user feedback:
- Very expensive.
- Steep learning curve.
- HTML editor doesn’t support advanced features.
- Support isn’t helpful.
Suite Support
mail_outlineEmail: Not available.
phonePhone: +1 (317) 562-0707.
schoolTraining: Not available.
local_offerTickets: Submit queries on the support portal.
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