xTuple Reviews & Pricing
by xTuple – Open Source ERP+CRM+Web Portal | Founded 2001, Norfolk, VA
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What is xTuple?
Industry Specialties: Serves manufacturing and distribution industries
xTuple is an operations management solution for small and mid-sized businesses. It gives managers visibility into processes and inventory. It drives sustainable profitability by driving efficiency across all operational tiers. Users can eliminate redundant tasks, data and human error. It also automates accounts receivables and payables, analyzes costs and manages inventory.
Its solutions are suitable for businesses in the biomed and pharmaceutical, electronics manufacturing, food processing, machinery and equipment and metal fabrication industries. It works with distributors and manufacturers in multiple industries and tiers of operational complexity.
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xTuple Pricing
Based on our most recent analysis, xTuple pricing starts at $175 (Monthly).
- Price
- $$$$$
- Starting From
- $175
- Pricing Model
- Monthly
- Free Trial
- No
Training Resources
xTuple is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for xTuple:
- Phone
- Chat
- FAQ
- Forum
- Help Desk
- Knowledge Base
- Tickets
- Training
- 24/7 Live Support
xTuple Benefits and Insights
Why use xTuple?
Key differentiators & advantages of xTuple
- Accelerated Onboarding: Streamlines and accelerates the onboarding process. Users can implement core essentials within 90 days. Supports process mapping and customized pilot sessions, guided and customized onboarding, preliminary data migration and dedicated support.
- Operations Process Workflow: Handles operational workflows by helping users manage floor transactions like material issuing and returns, scrap, shop floor workbench, post operation, operation posting, post production and closing work orders.
- Tax Management: Manage taxes by streamlining tax zones, authorities, classes, codes, types, assignments and registrations. Integrates with Avalara for better tax processing. No need to search for sales tax rates.
- Reliable Tax Calculations: Sends transaction details to AvaTax, and AvaTax sends the tax total back to xTuple. Supports updates when tax regulations change. Lets salespersons, customers and managers view owed taxes at any time.
- Integrations: Integrates with QuickBooks and works in tandem with distributors and manufacturers across multiple levels of complexity and industries. Manages inventory, helps with materials requirements planning, sales and CRM, KPI dashboards, manufacturing and purchasing.
- Supports Bank Reconciliation: Supports bank reconciliation, multiple bank accounts and user-defined adjustment types.
- Tracks and Traces Serial/Lot: Traces and tracks lots and serial nos. Provides users with details about historical inventory and lets users reassign serial and lot numbers, provide locations and relocate inventory quickly.
Industry Expertise
xTuple is a manufacturing and distribution ERP solution that integrates with QuickBooks Desktop and supports robust inventory management, manufacturing, scheduling, planning and MRP capabilities. It provides critical insight and real-time visibility into people, inventory, processes and cash, letting users monitor business operations with KPI dashboards.
xTuple Reviews
Based on our most recent analysis, xTuple reviews indicate a 'great' User Satisfaction Rating of 84% based on 235 user reviews from 3 recognized software review sites.
Synopsis of User Ratings and Reviews
Based on an aggregate of xTuple reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.
Pros
Cons
Researcher's Summary:
xTuple is a useful and intuitive tool. Users like its sales, financial and inventory tracking features. The program’s features can be extended by a tech-savvy administrator with xTuple’s open-source tool. The support team is helpful and resolves bug fixes quickly. The reporting feature may be lacking as only basic reports are generated. Users either use third-party software or customize it to generate custom reports. It offers great value for its cost. Customizing the tool, according to business needs, is possible.
Key Features
- Accounting: Integrates business operations to manage invoicing, pay bills, sales tax and more. Integrates with Avalara for end-to-end compliance. Leverage operational and financial information using KPI dashboards. Supports accounts payable and receivable, bank reconciliations, multi-company financial consolidation, tax management. Also generates financial statements and reconciles general ledgers.
- CRM and Sales: Supports robust sales tools and customer relationship management to streamline prospecting, managing vendor contracts, RMAs and sales. Print item labels and t/o forms, identify location details, inventory history, relocation, reassign serial and lot no., manage multi-locations in the warehouse and warehouse transfer orders.
- Reports: Generates reports which provide valid locations by item, quantities on hand by zone and location, expired inventory, location, lot and serial number, substitute availability, history by location, lot and serial numbers. Also provides usage and time-phased usage statistics and inventory status.
- KPI Dashboards: Dashboards support one-time delivery, scrap percentage, RMAs and returns, units produced by product, work order schedule and status, inventory availability and pending material availability.
- Warehouse Transfer Orders: Lets users create new and open lists of inventory. Release physical inventory by agent, create count tags and cycle count tags, enter count slip, tags and miscellaneous inventory count, post count slips and tags, purge posted count slips and tags and generate reports.
- Financial Statements: Provides all basic statements, and all statements are customizable. Generate ad-hoc statements, drill down into general ledgers and back to source transactions while allowing unlimited iterations. Supports export and print features.
- Fixed Assets: Supports multi-level asset serial tracking, book value tracking, location tracking, multiple depreciation methods, warranty and purchase tracking, multiple disposition options, full transaction history and ad hoc and scheduled maintenance orders.
Limitations
Some of the product limitations include:
- Customizations get lost in upgrades.
- The multi-select option is not there for user permissions; only one person can be added at a time.
Suite Support
mail_outlineEmail: Email support is not available.
phonePhone: Users can contact +1 (757) 461-3022 for sales and inquiries.
schoolTraining: xTuple provides paid in-classroom courses, live group events, live training webinars and pre-recorded training sessions to its customers.
local_offerTickets: Users can create a ticket by submitting their details on a contact form on the website.