ShopVox Reviews & Pricing

by ShopVox | Founded 2009, San Francisco, CA

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Overview Pricing Benefits Reviews Features

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What is ShopVox?

Industry Specialties: Screen Printing, Embroidery, Commercial Signs, Digital Printing and Custom Manufacturing

ShopVox software helps small to medium-sized custom manufacturers manage their businesses, including quoting, production, shipping, and accounting. The software is designed to streamline operations and improve efficiency for businesses that create custom products or those with engineer-to-order or make-to-order workflows. Key benefits include improved organization, increased productivity, and better communication. Popular features include quoting, production scheduling, inventory management, and shipping integrations. Users generally find the software easy to use and appreciate the customer support. Pricing is based on the number of users and the features selected, with monthly and annual payment options available.

Since pricing details and feature availability can change over time, it's recommended to check the ShopVox website for the latest information.

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User Sentiment

Based on 205 reviews:

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Product Screenshots and Videos

ShopVox Pricing

Based on our most recent analysis, ShopVox pricing starts at $118 (Monthly).

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Starting From: $118
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

ShopVox is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ShopVox:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ShopVox Benefits and Insights

Why use ShopVox?

Key differentiators & advantages of ShopVox

Streamlined Pricing: Implement this module to create tailored quotes, rapid online approval and obtain online payments seamlessly, reducing plenty of guesswork.
Enhanced Deadline Management: Leverage built-in calendars to avoid missing deadlines and due dates.
Centralized Management: Communicate with and monitor teams, clients and suppliers at all stages of the custom creation process in one centralized location instead of logging in and out of separate applications.
Various Job Views: Review jobs and assignments under different display options such as card, list, calendar and custom job statuses to stay on top of completed and in-progress responsibilities.
Product Catalogs: Work with various catalogs for product apparel such as screen printing, embroidery, heat press and more to review orders and make products easily.

Industry Expertise

In 2009, Rao Meka and Ravi Duvvuri founded shopVOX to streamline the custom manufacturing industry and keep tabs on everything involved in the process, including quotes, orders, machines, employees and vendors. Its other noteworthy industries include screen printing, embroidery, commercial signs and digital printing.

ShopVox Reviews

Average customer reviews & user sentiment summary for ShopVox:

205 reviews

92%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of ShopVox reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Centralized Communication: ShopVox provides a centralized platform for communication, which helps to ensure that everyone is on the same page and that important information is not lost in email threads or instant messages.
Improved Efficiency: ShopVox can help to improve efficiency by automating tasks, such as creating quotes and invoices, and by providing tools for tracking time and materials.
Better Customer Service: ShopVox can help businesses to provide better customer service by giving them a way to track customer interactions and by making it easy for customers to get in touch with the business.
Reduced Costs: ShopVox can help businesses to reduce costs by automating tasks and by providing tools for tracking expenses.

Cons

Limited Integrations: ShopVox may not integrate well with all the software tools a manufacturing business uses, leading to data silos and manual data entry.
Customization Challenges: Customizing ShopVox to fit specific manufacturing workflows can be difficult, requiring workarounds or compromises that impact efficiency.
Mobile App Limitations: The ShopVox mobile app may lack some of the features available on the desktop version, hindering on-the-go access for production managers or field technicians.
Learning Curve: ShopVox can have a steep learning curve, especially for users unfamiliar with similar software, requiring significant time investment in training and onboarding.

Researcher's Summary:

ShopVox users rave about its ability to streamline manufacturing processes, making it a one-stop shop for managing everything from quotes and orders to inventory and shipping. The software's customizability is a major plus, allowing businesses to tailor it to their specific workflows and needs. Users also appreciate the robust reporting features, which provide valuable insights into production efficiency and profitability. However, some users find the interface a bit clunky and overwhelming at first, with a steeper learning curve compared to simpler solutions like QuickBooks. ShopVox shines in its ability to handle complex manufacturing processes, including multi-level bills of materials and routing, setting it apart from more basic inventory management software. This makes it ideal for small to medium-sized manufacturers who have outgrown simpler tools and need a comprehensive solution to manage their growing operations.

Key Features

Job Management: Evaluate jobs in different views, including as cards, lists and calendars. Implement communication tools such as tasks, assets, emails, notes and purchasing. This module also permits customer transaction reviewing, global searching and associated purchasing linking to orders.
Quoting: Utilize product templates for sign usages such as banners, yard signs, digitally-printed vinyl, vehicle wrap, magnets and more. Leverage other product templates, including business cards, promotional items, custom objects and SAGE promotions.
Online Proofing: Stay attuned to numerous art revisions, observe time stamps and attached validated proofs to jobs. There also personal proofing URLs for clients, approval checklists and downloadable proof PDF files.
Integrations: Integrate shopVOX with diverse programs like UPS, FedEx, Sage, Xero, QuickBooks, Stripe, Square and more.

Limitations

At the time of this review, these are the limitations according to user feedback:

It has a lengthy implementation process.
It has too many features.

Suite Support

Email: Users can fill out the form on the contact page.

Phone: Phone support is not available at this time.

Training: Users may access the help center with various tutorials, guides, videos and articles that explain this solution's features. Or they can use the video-training platform shopVOX University.

Tickets: Ticket support is not available at this time.