Realtrac Reviews & Pricing

by Realtrac Shop Management System | Founded 1981, Livonia, MI

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Overview Pricing Benefits Reviews Features

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What is Realtrac?

Industry Specialties: Manufacturing

Realtrac is a manufacturing ERP program with real-time analytics that assists facilities in monitoring jobs, labors, vendors and customers. Its real-time analyses also provide users with existing and historical statuses of their company to formulate knowledgable decisions for complete return on investment and enhanced profitability.

Scheduling, purchasing and inventories, accounting integration, reports and shop management are some of its quintessential tools.

Pros

Intuitive interface
Comprehensive features
Strong inventory management
Customizable reporting
Dedicated support team

Cons

Steeper learning curve
Limited mobile app functionality
Occasional performance issues
Costly for smaller shops
Limited integrations

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

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User Sentiment

Based on 48 reviews:

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Realtrac Pricing

Based on our most recent analysis, Realtrac pricing starts at $79 (Monthly).

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Starting From: $79
Pricing Model: Monthly
Free Trial: No

Training Resources

Realtrac is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Realtrac:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Realtrac Benefits and Insights

Why use Realtrac?

Key differentiators & advantages of Realtrac

User-Friendly: Anyone from managers and employees to the HR department can utilize all of Realtrac's tracking features with ease.
In-Depth Searches: Realtrac allows users to easily find their parts in the search bar by inputting description, part or drawing number, customer name and more.
Up-to-Date Costing Calculations: Realtrac's job costing constantly refreshes to display the exact labor costs as they arise along with material, subcontractor and other external expenses as they are inputted in the bill screen. Users can review accrued unit costs and hours for any functioning or closed projects. It ciphers every cost based on the existing quantity of pieces finished as exhibited on the router.
Immediately Rectify Issues: Users receive real-time insights into their productivity so they can swiftly catch and rectify errors or issues that appear.
Thorough Costing Reports: Users can initiate the job costing component to create elaborate job cost reports that provide ISO audit trails of operation performance by machine, employee date, time, piece counts and cost-effectiveness. Users can view an instant summary of up-to-date costs and profitability for a particular task, enabling them to pinpoint inefficiencies and construct enhancements in production.
Collect Critical Insights: Employees can effortlessly log in and out of the data collection accessory and chronicle time as activities as they accrue on the shop floor with bar-code scanning or touch-screen data entry on PCs or tablets. The shop floor client element offers paperless methods for users to record operations, tasks and work scheduling data. Users can efficiently increase information to the spec line of a task for necessary feedback.

Industry Expertise

Realtrac Performance ERP started in 1981 in the middle of a machine shop in Livonia, Michigan. More than thirty years later, the company has aided manufacturing businesses of all sizes throughout North America and has geared toward offering customer-focused operations and broadened services. Realtrac's application serves machine shops, job shops and make-to-order manufacturers.

Realtrac Reviews

Average customer reviews & user sentiment summary for Realtrac:

48 reviews

80%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Realtrac reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Streamlined Inventory: Track stock levels, automate reorders, and prevent stockouts.
Actionable Insights: Gain data-driven insights into sales trends, customer behavior, and profitability.
Boost Efficiency: Automate tasks, streamline workflows, and save time on daily operations.
Enhanced Customer Service: Improve customer satisfaction with faster order processing and better communication.
Grow with Confidence: Securely scale your business with a reliable platform that adapts to your needs.

Cons

Steeper Learning Curve: Requires more training and onboarding for new users.
Limited Mobile App Functionality: Lacks some features compared to the desktop version.
Occasional Performance Issues: Users report occasional lag or slowdowns.
Costly for Smaller Shops: May be too expensive for shops with limited budgets.
Limited Integrations: Doesn't integrate with all popular business tools.

Researcher's Summary:

Realtrac user reviews present a mixed bag. Proponents praise its comprehensive features, calling it a "one-stop shop" for streamlining shop management. Its robust inventory tracking and data-driven insights resonate with users, with one reviewer stating, "I finally feel like I'm in control of my stock levels and can forecast demand accurately." The customizable reporting is also a hit, allowing users to tailor data to their specific needs. Notably, Realtrac is commended for its dedicated support team, described as "responsive and knowledgeable" by a satisfied customer. However, Realtrac comes with its hurdles. Critics mention a steeper learning curve compared to competitors like ShopSite, requiring more training and onboarding. The mobile app functionality suffers in comparison to the desktop version, leaving some users feeling tethered to their desks. Performance issues, like occasional lag and slowdowns, also mar the experience. Additionally, Realtrac's cost can be prohibitive for smaller shops, leading some to say it's "better suited for larger operations." Finally, the limited integrations with popular business tools like QuickBooks are a pain point for many users who crave a seamlessly connected workflow. Overall, Realtrac shines for its comprehensive features and dedicated support, but its steeper learning curve, mobile app limitations, and hefty price tag might sway smaller shops towards more user-friendly and budget-conscious options. The decision ultimately hinges on individual needs and priorities.

Key Features

Generate Quotes and Estimates: Realtrac's quoting tool enables users to expeditiously develop new jobs from estimates, quote several items in one estimate and swiftly pinpoint and copy previous estimates. Users can also evaluate estimates with summary reports to make improvements and print quotes for 10 quantities of an item.
Develop and Seek Job Orders: Users can employ the job order accessory to input new jobs, revise current jobs and allocate shipment schedules for jobs with several send times. This module also enables users to find jobs by part, description or drawing number, customer code, a purchase order (PO), reference or job number and copy orders for a reference in generating new shop orders.
Handle Several Manufacturing Orders Realtrac is also equipped with a distinct sales order tool that can be employed to handle several manufacturing orders to be billed as one invoice or invoices that require extensive descriptions. The sales order feature is ciphered by the system in reference to the estimated time, shop capacity and due date. When parts are completed and delivered, the job part inventory promptly updates.
Effortless Job Routing: The customizable job routing tool permits users to track any procedure they want to track as well as the forecasted time in hours and minutes. Actual times are automatically updated in Realtrac's information collection system. This feature also has an infinite quantity of lines with descriptive information called specs or users can pick a printed router with specs in one extensive document.
Attach Crucial Information to Routings: Users can link pictures and documents to each line of the job route, including computer-aided design (CAD) files, for particular procedures thanks to the routing tool. Users can also activate certain scheduling options for particular manufacturing tasks. This tool can aid users in catching production bottlenecks by monitoring all elements in every manufacturing phase so they can relay precise information to customers.
Manage Shop Floor Proceedings: The shop floor control accessory showcases all jobs and the machines being used to implement those jobs. Users can review the drawing and operation numbers, predicted and authentic numbers, run statuses, employees and their login times. The module instantly updates and enables users to revise work sessions. Also, the active job status screen exhibits the statuses of every active operation on Realtrac.
Stay on Top of Production Time: Users can initiate the shop floor control tool to swiftly assess a job's precise location, if it's ahead or behind production schedule and the estimated, actual or leftover hours. This component permits users to recover particular jobs and draft personalized work-in-progress reports. Users can review, shift or add work sessions into the solution to formulate accurate job costings, employee efficiencies, load hours and part counts and filter this data by machine, job, operation or employee to pinpoint problem areas.

Limitations

Although Realtrac comes with a multitude of advantages and accessories, it also comes with a few limitations. At the time of this review’s publication, these are the limitations of the solution based on user feedback:

Occasional slow loading times when alternating between modules
Some users find it difficult to export information from reports to Excel spreadsheets
Challenging to create custom reports

Suite Support

Email: Users may email [email protected] for tech or customer support.

Phone: Users may dial (734)793-3811 for customer or tech support.

Training: For training and questions, users can hover over the learning center tab on Realtrac's website and access videos, newsletters, whitepapers, customer success stories and the customer portal.

Tickets: For ticket support, users may fill out the forms on the contact customer support or contact tech support pages for ticket support.