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#7

IQS is ranked #7 in the Food Safety Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

IQS Pricing

Based on our most recent analysis, IQS pricing starts at $50,000 (Annually).

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Starting From
$50,000
Pricing Model
Annually
Free Trial
No

Training Resources

IQS is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for IQS:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

IQS Benefits and Insights

Why use IQS?

Key differentiators & advantages of IQS

  • Perform Quality Assessments: IQS is equipped with quality management modules that perform quality assessments and workflows to deplete quality costs. 
  • Meet Regulations: It allows users to meet and cooperate with ISO 9001, IATF 16949, ISO 12485, AS9001 and other compliances. 
  • Complete Transparency: Real-time analytics permits users to obtain full visibility of their data to spot and rectify potential hazards. 
  • Advanced Communications: IQS grants users with clear communications throughout distinct manufacturing locations and a universal connection of suppliers. 
  • Expert Installation: Users can work closely with the IQS Professional Services Team to execute and install IQS with accessories that align with specific business needs. 

Industry Expertise

Murray Balcom created Cority, formerly known as Medgate, in 1985 and gained momentum after creating an occupational health software for 3M. After spending several years in the US, Medgate transformed into Cority in 2017 when it purchased IQS, a quality control software, and regAction, an environmental management software. Today, Cority is a leader in SaaS-based Environmental, Health & Safety and Quality (EHSQ) solutions with 800 global customers in aerospace and defense, automotive, medical devices and other industries. Cority's mission is to collaborate with businesses across the world to bring significant changes to the ways EHSQ is used through their core values of integrity, quality, community, diversity and customer-centricity.

IQS Reviews

Average customer reviews & user sentiment summary for IQS:

User satisfaction level icon: great

81 reviews

87%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of IQS reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Reduced Scrap and Rework: Users appreciate the software's ability to help them identify and address quality issues early in the production process, leading to less wasted material and time spent on fixing mistakes.
  • Improved Supplier Quality: The platform facilitates better communication and collaboration with suppliers, enabling users to track supplier performance and ensure they meet quality standards.
  • Enhanced Regulatory Compliance: IQS assists users in adhering to industry regulations and standards by providing tools for managing documents, audits, and training records.
  • Increased Customer Satisfaction: By improving product quality and consistency, users can enhance customer satisfaction and loyalty.
  • Data-Driven Decision Making: The software provides users with real-time data and analytics, empowering them to make informed decisions about quality improvement initiatives.

Cons

  • Limited Customization: The platform's rigidity can be frustrating for users with unique or complex manufacturing processes, as it may not easily adapt to specific workflows or data requirements.
  • Steep Learning Curve: IQS's extensive features and functionalities can overwhelm new users, leading to a prolonged onboarding process and potential delays in realizing value from the platform.
  • Cost: The pricing structure, particularly for larger enterprises or those requiring advanced modules, can be a significant investment, potentially exceeding budgets or requiring careful cost-benefit analysis.

Researcher's Summary:

IQS received generally positive feedback from users in the past year. Users found its interface intuitive and easy to navigate, making it simple to learn and use. They also appreciated the software's flexibility, which allowed them to customize it to fit their specific needs. Some users noted that IQS could be slow at times, especially when dealing with large amounts of data. Others mentioned that the reporting features could be more robust.

What sets IQS apart is its comprehensive quality management capabilities. It covers everything from document control and training management to non-conformance tracking and corrective action. This makes it a one-stop shop for all things quality-related, which can be a major advantage for businesses looking to streamline their operations. The software's focus on compliance is another key differentiator. IQS helps businesses meet the requirements of various industry standards, such as ISO 9001 and FDA 21 CFR Part 11. This can save businesses time and money by avoiding costly compliance issues.

IQS is best suited for small to mid-sized manufacturing businesses that need a comprehensive and user-friendly quality management system. Its flexibility and compliance focus make it a valuable tool for businesses in a variety of industries, including automotive, aerospace, medical device, and food and beverage. However, businesses with large amounts of data or complex reporting needs may want to consider other options.

Key Features

  • Audit Management:  Users can concentrate on other tasks as the audit management module documents, plans and executes every job involved in conducting an audit. Users can also build any sort of audit they want like internal system, layered process, supplier assessments and third-party audits. 
  • Corrective and Preventive Action (CAPA):  IQS offers a CAPA tool that assists users in recognizing corrective and preventive actions such as notifications, responsibilities and escalations while recording the effects on people, processes and products. Users can review deadlines, resolve wrongdoings and complete effective reports of corrective actions by region, site, accountability and more. 
  • Product Management: The product management component oversees crucial changes to design requirements throughout several manufacturing locations and suppliers. Users can integrate this module with other ERP software to create data flow free of bottlenecks by diminishing data redundancy and inaccuracies. Users can archive and evaluate product revisions and record who made the latest revisions with the electronic signature tool. 
  • Manage Customer Objections: Users can promptly analyze customer complaint trends and costs by supplier, product, worksite, employee, region and more with the customer complaint management module. This tool can link with other solutions to join complaints with customer lists, part numbers and other information. Users can chronicle, administer and review every complaint and evaluate whether the cause, source or event is external or internal. 
  • Document Control:  IQS contains a document control module that enables users to search globally and employ fast retrieval. There's a web-based document viewer so users can shave time off downloading documents to view them, avoiding the risk of viewing outdated files. This accessory also enables users to track ownership, approvals and allocations for document revisions and publish documents for a company.  
  • Equipment Maintenance: The equipment management module automatically monitors users' spare parts and tools inventory, promptly schedules machine maintenance and develops compliance documentation digitally, saving trees. This accessory boosts productivity by employing data forecasting to predict when machinery needs a tune-up. Users can deplete downtime by allowing this tool to efficiently administer their spare parts inventory.  
  • Employee Training: Users can educate their workers on new technology programs with the employee training accessory. It performs periodic assessments of employee skills and chronicles them on a single interface. Users can track training records, employee skills, job descriptions and surveys across an organization. This module also tracks and assesses employee knowledge of new or revised files, policy awareness and certifications for specific workers. 
  • Failure Mode and Effects Analysis (FMEA) and Control Plan:  The FMEA tool enables users to use failure modes when generating requirements for item and function and process and function. The requirements can be prioritized by risk priority number (RPN). Users can employ the control plan tool to pinpoint how each operating characteristic is supervised, display which equipment is needed to create a product, locate the right machinery to measure the product, draft sample sizes and formulate the preferred amount of inspections and reaction plans.  
  • Calibrate Measurements: Users can use the gauge calibration module to chronicle and manage measuring gadgets and test equipment within one system. When users automate a large range of measurement system analysis (MSA) experiments, they can create a calibration schedule that's aligned to their manufacturing needs. This tool permits users to supervise calibration schedules in one core system with color-coded status fields. These status fields alert users when it's time to internally or externally adjust their machinery.  

Limitations*

IQS offers numerous features and advantages, but it also comes with some limitations. These limitations include:

  •  Web-version isn't customizable. 
  •  Whole software lags when switching between tabs. 
  •  Difficult learning curve for some users 
  • *Limitations as of 4/14/2020

Suite Support

mail_outlineEmail: Users may email [email protected] for technical support.
phonePhone: For technical support, users may call (440)333-9411 or reach out to IQS' Europe or China offices.
schoolTraining: Users can log into the IQS Support Center on the support page to submit questions. The support page also offers in-depth blog posts.
local_offerTickets: IQS does not offer help ticket support at this time.
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