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#50

Global Shop Solutions is ranked #50 in the MRO Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Global Shop Solutions Pricing

Based on our most recent analysis, Global Shop Solutions pricing starts at $18,000 (Monthly).

Price
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Starting From
$18,000
Pricing Model
Monthly
Free Trial
No

Training Resources

Global Shop Solutions is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Global Shop Solutions:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Global Shop Solutions Benefits and Insights

Why use Global Shop Solutions?

Key differentiators & advantages of Global Shop Solutions

  • Revenue Generation: Support revenue generation through its management of inventory, shop floor and manufacturing processes. The program can help users visualize bottlenecks that are slowing down production. By identifying these workflow issues, users can determine actions to improve operations, leading to an increase in profits. 
  • Compliance: Ensure items are made appropriately and per regulatory standards with the quality control tools. The solution can also keep track of item quality history to assist with potential audits. 
  • Increased Productivity: Increase employee and operational productivity through the automation of tasks, freeing up employee time for different processes. For example, material purchasing can be automated by leveraging historical demand and sales information. 
  • Data Centralization: Obtain more accurate communication and fewer manual errors with its centralization of information. Additionally, automation can be implemented through the sharing of data among different workflows. For example, by using historical transaction information, the system could develop more accurate sales forecasts and, in turn, create material orders in line with estimated demand. 
  • Visibility: Leverage customizable dashboards to help users develop insights quickly and accurately. For example, basic accounting functions such as budgeting, accounts payable and accounts receivable can be analyzed through a unified dashboard.  

Industry Expertise

Global Shop Solutions was initially founded to assist oil manufacturers. However, since it was founded in 1976, the system has expanded to include support for 30 different manufacturing industries. Some of the sectors listed on its website include aerospace, electronics, machine building, PCB, automotive, energy, rubber, furniture, medical device, metal fabrication, plastics, defense and packaging.

Global Shop Solutions Reviews

Average customer reviews & user sentiment summary for Global Shop Solutions:

User satisfaction level icon: great

155 reviews

83%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Global Shop Solutions reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Comprehensive Solution: Global Shop Solutions offers a comprehensive suite of manufacturing software tools, covering everything from scheduling and inventory management to shop floor control and quality assurance. This integrated approach streamlines operations and eliminates the need for multiple disparate systems.
  • User-Friendly Interface: Many users praise Global Shop Solutions for its intuitive and user-friendly interface. The software is designed to be easy to navigate and use, even for employees who are not tech-savvy. This ease of use can lead to increased productivity and reduced training time.
  • Improved Efficiency: Global Shop Solutions helps manufacturers optimize their operations and improve efficiency. By automating tasks, streamlining workflows, and providing real-time visibility into production processes, the software enables businesses to reduce waste, minimize downtime, and increase output.

Cons

  • Difficult to Customize: Users have reported that Global Shop Solutions can be challenging to tailor to their specific manufacturing workflows, especially when it comes to integrating with existing systems or unique production processes.
  • Complex User Interface: Some users have found the software's interface to be overly complicated and not intuitive, leading to a steep learning curve and decreased efficiency for employees who are not tech-savvy.
  • Limited Reporting Capabilities: There have been complaints about the software's reporting features being somewhat limited, making it difficult to extract specific data insights and generate comprehensive reports for analysis and decision-making.

Researcher's Summary:

Is Global Shop Solutions the "gold standard" for shop solutions? User reviews from the last year paint a picture of a robust and comprehensive ERP system that caters specifically to the needs of manufacturers. Reviewers frequently highlight the software's strengths in inventory management, production planning, and scheduling. The ability to track materials across multiple locations, optimize production schedules, and gain real-time insights into inventory levels is a game-changer for businesses looking to streamline their operations and boost efficiency. Global Shop Solutions' integrated approach sets it apart from competitors, as it eliminates the need for multiple, disparate software systems. This not only saves time and money but also ensures data consistency and accuracy across the entire organization.

However, some users note that the software's extensive functionality can lead to a steeper learning curve, especially for those new to ERP systems. Additionally, while Global Shop Solutions offers a wide range of features, some users mention that certain niche functionalities may require additional customization or third-party integrations. Despite these minor drawbacks, the consensus is clear: Global Shop Solutions is a powerful ERP solution that empowers manufacturers to take control of their operations. Its comprehensive features, industry-specific focus, and integrated approach make it an ideal choice for small to medium-sized manufacturing businesses seeking to optimize their processes and drive growth.

Key Features

  • Shop Management: Gain a real-time overview of the shop floor. It contains information such as variance reports, job costing, material review and performance measurement. Workcenter data is also easily accessible through this tool and includes information such as efficiency reports, load details and backlog reports. Scheduling information is available through the program, along with labor performance management. 
  • Planning and Scheduling: Plan for resource needs and material requirements while also developing lead time estimates for jobs. The system uses real-time information to generate sales quotes. A drag-and-drop function is included to make rescheduling or rerouting easier. A Master Schedule Dashboard is included and provides users with visibility of all jobs along with the ability to take action on any job quickly. 
  • Customer Relationship Management: Track leads and identify potential prospects while on the go on mobile devices. Customized reporting is available so that employees can track the customer metrics that are most relevant to the business. Job status, invoicing, shipments and quoting information are available in real time. Users can also send emails to clients directly through the application. 
  • Inventory Management: Trace information related to material needs, whether it be bill of material, cost buildups or inventory data. Some of this tool’s capabilities include history/usage reports, multi-location inventory, product line reports and cycle counting. The program can also automate the purchasing process by using material requirements, purchase history and planning functions to make smart purchases. Vendor material tracking is available through this feature and allows employees to look at cost breakdowns, on-time delivery rates and performance ratings. 
  • Sales Management: Manage functions such as shipping, sales orders, customer service, bookings reports and UPS/FedEx integration. Employees can develop customized reports based on specialized company needs. The Open Sales Order Review Dashboard provides visualization of open orders and lets users take actions from a centralized area. Custom sales orders, shipping labels, invoices and bills of lading can also be created with this tool. 
  • Accounting: Centralize processes such as accounts payable, accounts receivable, budgeting, payroll and other basic accounting functions into a unified location, therefore providing a more comprehensive visualization of company finances. Some of the single-screen dashboards included in the program are AR Aging, AP Aging and AR Collections. User visibility of these sensitive dashboards is based on defined permissions. Organizations can connect their payroll to the general ledger and shop floor information, making the payment process faster and easier. Tax reporting and direct deposit are supported as well. 
  • Quality Control: Analyze scrap trend quantity or costs by vendor, department, date range, workcenter or employee. The program can capture any rejects related to inventory, purchasing or manufacturing and enables users to issue new materials or correct simple problems. Users can maintain a record of all quality control details to meet QC requirements for internal and external needs. Sign-off requirements, tracking and department communications are also included in this feature. 

Suite Support

mail_outlineEmail: Users may email their assigned Customer Success Managers directly for email support.
phonePhone: Users may dial 1-800-364-5958 for phone support 24x7x365.
schoolTraining: For training, users may choose from various free or paid ERP training options on the Training Calendar page. There's also a vast help site within the ERP.
local_offerTickets: Technical, financial and operational service representatives handle support tickets through email.

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