ECi M1 Reviews & Pricing

by ECi Software Solutions | Founded 1999, Fort Worth, TX

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Overview Pricing Benefits Reviews Features

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What is ECi M1?

Industry Specialties: Aerospace/Defense, Agriculture, Automotive, Electronics, High Technology, Industrial Machinery, Job Shop, Medical Products, Metal Fabrication, Metals Processing, Paper & Packaging, Semiconductors, Ship Building/Marine, Stone/Concrete, Transportation Equip

ECI M1 is a solution that obtains real-time process transparency for small and mid-sized companies. It cuts costs to save money and boosts productivity. Its top features include production management, inventory supervision, scheduling, shipping and a resource planner.

It reviews everything from order entries to shipping in real time. Gain in-depth insights on equipment downtime, capacity and inventory. Link orders and invoices to existing materials for full transparency.

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ECi M1 Pricing

Based on our most recent analysis, ECi M1 pricing starts at $5,000 (Monthly).

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Starting From: $5,000
Pricing Model: Monthly
Free Trial: No

Training Resources

ECi M1 is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ECi M1:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ECi M1 Benefits and Insights

Why use ECi M1?

Key differentiators & advantages of ECi M1

Increase On-time Deliveries: Utilize stock, machinery and other data to enhance productivity and team collaboration to boost on-time deliveries and increase customer satisfaction.
Reduce Costs: Implement shipping analytics and merge them with global shippers to gain operational visibility and eliminate bottlenecks to save time and money.
Obtain Workflow Centralization: Govern sales, warehouses, inventory, production and files on multiple sites with a centralized solution to monitor and supervise all activities. Gain in-depth business activity from any location to better manage and address issues.
Boost Collaboration: Share job information with shop floor teams for increased communication and productivity by keeping everyone on the same page with real-time data.
Reduce Machine Downtime: Automate scheduling to reduce idle machines, unnecessary overtime and missed deadlines while boosting production KPIs and client satisfaction rates.

Industry Expertise

ECI serves the distribution, field service, home and building supply, manufacturing, office furniture and office technology sectors.

Synopsis of User Ratings and Reviews

Based on an aggregate of ECi M1 reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Comprehensive Feature Set: ECi M1 offers a wide array of functions, covering production planning, inventory control, and financial management, making it a comprehensive solution for small to medium-sized manufacturers.
Flexible and Customizable: The software's adaptability to different manufacturing processes is a key advantage, allowing businesses to tailor the system to their specific needs.
Improved Operational Efficiency: Many users report that once ECi M1 is fully implemented, it significantly streamlines operations, leading to increased productivity and reduced manual processes.

Cons

Steep Learning Curve: ECi M1 has a steep learning curve, meaning it can be challenging and time-consuming for users to get up to speed with the software's functionality.
Customer Support Responsiveness: Some users have reported issues with the responsiveness of ECi M1's customer support, which could be problematic when facing urgent technical difficulties or needing assistance.
Complex Initial Setup: The initial setup of ECi M1 can be complex and time-consuming, requiring significant effort and potentially specialized expertise to configure the system correctly.
Limited Batch Manufacturing Support: ECi M1 is not ideal for batch manufacturing, which could be a drawback for businesses that heavily rely on this production method.
Lack of Low-Code Customizations: Unlike some competing ERP systems, ECi M1 does not offer low-code customization options, making it potentially less flexible for businesses with unique requirements not addressed by the software's standard features.

Researcher's Summary:

Is ECi M1 manufacturing a monumental success in the world of ERP software? Recent user reviews suggest a somewhat nuanced picture. While ECi M1 garners praise for its robust functionality, particularly in inventory management, production scheduling, and financial reporting, some users find the initial learning curve to be a bit steep. Many users, especially those already familiar with manufacturing software, appreciate the depth of features, citing the comprehensive inventory tracking and detailed production planning capabilities as major wins for streamlining operations and reducing costly errors. However, the software's complexity can be daunting for some, leading to initial setup challenges and a longer onboarding period.

This robust functionality also appears to be a key differentiator for ECi M1. Unlike more general-purpose ERP solutions, ECi M1 is purpose-built for the intricacies of manufacturing, which resonates with users who find generic ERP systems to be a poor fit. The software's ability to integrate with other software is another often-cited advantage, enabling businesses to create a more unified technology ecosystem. That said, the responsiveness of customer support has been an occasional source of frustration for some users, who have reported delays in getting issues resolved. Overall, ECi M1 appears to be best suited for small to medium-sized manufacturers who need a powerful, specialized solution and are willing to invest the time to overcome the initial learning curve.

Key Features

Production Management: Maintain job schedules and track labor to control fees.
Inventory Management: Merge all business data in real time and track all stock information across business functions.
Scheduling: Automate schedules to meet maximum performance for discrete and other production methods.
Shipping Management: Automate and simplify shipping tasks with in-depth analytical and Order Snapshot tools to monitor on-time deliveries and adjust accordingly.
Manufacturing Resource Planner (MRP): Manage and arrange multiple facilities to keep up with ever-changing supply and demand.
Quality Management: Perform automatic, customized requirements for product inspections and quality analyses. Verify improvement areas to keep bottom lines and reputations intact.
General Ledger: Unite all financial data, including accounts payable and receivable, payroll, fixed assets register and credit card processing into one centralized system.
Design Studio: Add new fields, change input documents, shift objects and create recent reports. Change search grids to exhibit data in several ways.
Product Configurator: Craft and adjust anything from single-level BOMs to intricate products and parts.
Shop Floor Entry: Gain accurate job fees, prioritizations, real-time job statuses and collected payroll hours.