Sumo Logic Reviews & Pricing

by Sumo Logic | Founded 2010, Redwood City, California

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What is Sumo Logic?

Industry Specialties: Education, Financial Services, Fintech, Gaming, Manufacturing, Public Sector, Retail.

Sumo Logic offers a comprehensive software platform designed for Log Management, Monitoring, and Security Information and Event Management (SIEM). It excels in aggregating, analyzing, and visualizing log data from various sources, providing real-time insights and enhancing security postures. The platform is particularly well-suited for enterprises and organizations with complex IT infrastructures that require robust monitoring and security capabilities. This is due to its ability to handle large volumes of data and its advanced analytics features.

Key benefits include improved operational efficiency, enhanced security through proactive threat detection, and streamlined compliance reporting. Popular features encompass real-time dashboards, anomaly detection, and automated alerting, which collectively facilitate swift issue resolution and informed decision-making.

Compared to similar products, users often highlight Sumo Logic's user-friendly interface and powerful analytics capabilities. Pricing details can vary based on factors such as data volume and feature requirements, so it is advisable to contact SelectHub for a tailored pricing quote.

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User Sentiment

Based on 510 reviews:

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Sumo Logic Pricing

Based on our most recent analysis, Sumo Logic pricing starts at $3 (Per TB Scanned, Usage-Based).

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Starting From: $3.14
Pricing Model: Per TB Scanned, Usage-Based
Free Trial: Yes, Request for Free

Training Resources

Sumo Logic is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Sumo Logic:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Sumo Logic Benefits and Insights

Why use Sumo Logic?

Key differentiators & advantages of Sumo Logic

Enhanced Security: Sumo Logic's real-time threat detection helps identify and mitigate security risks promptly, reducing the potential for data breaches.
Operational Efficiency: Automated log analysis and monitoring streamline IT operations, allowing teams to focus on strategic initiatives rather than manual log management.
Scalability: The platform's cloud-native architecture supports seamless scaling, accommodating growing data volumes without compromising performance.
Compliance Support: Sumo Logic provides comprehensive audit trails and compliance reporting, simplifying adherence to regulatory requirements like GDPR and HIPAA.
Improved Troubleshooting: Advanced analytics and machine learning capabilities enable faster root cause analysis, reducing mean time to resolution (MTTR) for incidents.
Unified Visibility: Centralized dashboards offer a holistic view of infrastructure, applications, and security, facilitating better decision-making and proactive management.
Cost Efficiency: By leveraging cloud resources, Sumo Logic reduces the need for on-premises hardware and maintenance, leading to significant cost savings.
Customizable Alerts: Tailored alerting mechanisms ensure that critical issues are flagged immediately, allowing for timely intervention and minimizing downtime.
Enhanced Collaboration: Shared insights and dashboards foster collaboration across teams, improving communication and coordination in addressing operational challenges.
Data-Driven Insights: In-depth analytics provide actionable insights into system performance and user behavior, driving continuous improvement and optimization.

Industry Expertise

Sumo Logic is particularly well-suited for organizations that need to manage large amounts of machine data, especially those involved in application performance monitoring, security, and business intelligence.

Sumo Logic Reviews

Average customer reviews & user sentiment summary for Sumo Logic:

510 reviews

86%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Sumo Logic reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Real-Time Analytics: Enables users to gain insights from their data in real time.
Scalability: The Sumo Logic platform easily scales to handle large volumes of data.
Integration: The platform easily integrates with a variety of data sources.
Intuitive Interface: Users praise the platform for its user-friendly interface.
Powerful Search: Users appreciate the robust search capabilities that allow for efficient data exploration and analysis.

Cons

Cost: Sumo Logic can be expensive, especially for smaller organizations with limited budgets.
Complexity: The platform can be difficult to learn and master, particularly for users without prior experience with similar tools. Building advanced queries and CSE Rules can be challenging, and the documentation is sometimes outdated.
Performance: Some users report performance issues when handling very large datasets, particularly for searches spanning long timeframes.
Support: Sumo Logic's customer support, particularly its online resources, has room for improvement compared to more established competitors.

Researcher's Summary:

Is Sumo Logic truly the sumo wrestler of log management, or does it get thrown out of the ring by competitors? User reviews from the past year paint a picture of Sumo Logic as a powerful contender in the log management arena, particularly favored for its real-time analytics, user-friendly interface, and seamless integration capabilities. Customers appreciate its ability to handle large data volumes with ease, making it a popular choice for medium to large organizations.

However, some users have voiced concerns about the platform's steep learning curve, which could pose a challenge for teams transitioning from simpler tools. Pricing is another area where Sumo Logic receives mixed reviews, with some users, especially smaller businesses, finding it a bit expensive. For instance, one user noted that Sumo Logic's pricing can be prohibitive for smaller organizations with limited budgets. Despite these drawbacks, Sumo Logic's strengths lie in its comprehensive feature set, reliability, and exceptional customer support, making it a top contender for organizations seeking a robust solution for log management, monitoring, and SIEM needs. Its ability to provide actionable insights into application and infrastructure operations, coupled with its cloud-native nature, makes it a strong choice for businesses heavily invested in cloud infrastructure.

Key Features

Notable Sumo Logic features include:

Real-Time Analytics: Provides immediate insights into log data, enabling quick identification and resolution of issues.
Unified Platform: Combines log management, monitoring, and security information and event management (SIEM) in a single interface.
Machine Learning Algorithms: Utilizes advanced machine learning to detect anomalies and predict potential system failures.
Scalability: Designed to handle large volumes of data, making it suitable for enterprises of all sizes.
Custom Dashboards: Allows users to create personalized dashboards to monitor key metrics and visualize data trends.
Search and Query Language: Offers a powerful query language for detailed and complex searches across log data.
Integrations: Supports integration with a wide range of third-party tools and services, including AWS, Azure, and Google Cloud.
Compliance Reporting: Provides built-in compliance reporting features to help meet regulatory requirements such as GDPR, HIPAA, and PCI DSS.
Alerting and Notifications: Configurable alerts and notifications to inform users of critical events and issues in real-time.
Role-Based Access Control (RBAC): Ensures secure access to data by allowing administrators to define user roles and permissions.
Data Retention Policies: Customizable data retention settings to manage how long log data is stored.
Interactive Dashboards: Enables users to interact with data visualizations for deeper analysis and insights.
API Access: Provides robust API access for programmatic interaction with the platform, facilitating automation and integration.
Log Parsing and Enrichment: Automatically parses and enriches log data to provide more context and actionable insights.
Threat Intelligence Integration: Incorporates threat intelligence feeds to enhance security monitoring and incident response.
Multi-Tenant Architecture: Supports multi-tenant environments, making it ideal for managed service providers (MSPs).
Historical Data Analysis: Allows for the analysis of historical log data to identify trends and patterns over time.
Cloud-Native Architecture: Built for the cloud, ensuring high availability, scalability, and performance.
Data Anonymization: Features data anonymization capabilities to protect sensitive information within logs.
Interactive Root Cause Analysis: Facilitates root cause analysis by correlating events and logs across the entire stack.