Trainual Reviews & Pricing

by Trainual | Founded 2014, Scottsdale, AZ

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What is Trainual?

Industry Specialties: Serves small and medium businesses

Trainual is a cloud-based solution designed to automate onboarding and training processes for growing businesses. Its centralized setup helps users document procedures, processes, policies and delegate roles and responsibilities to every staff member. It is fast to install and accessible from anywhere.

It helps companies develop their training manuals, standard operating procedures, playbooks, handbooks and more. It automates the onboarding process by assigning processes and content to new employees based on their roles, department or location. It lets managers add to their teams, create subjects and assign roles. It supports customization with colors and logos.

It automatically notifies staff about any modifications to their completed training packs and ensures that they review the revised content. Employees can easily look for training modules and SOPs using its Chrome browser extension, desktop inclusion or mobile support.

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User Sentiment

Based on 1193 reviews:

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Trainual Pricing

Based on our most recent analysis, Trainual pricing starts at $249 (Monthly).

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Starting From: $249
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

Trainual is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Trainual:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Trainual Benefits and Insights

Why use Trainual?

Key differentiators & advantages of Trainual

Keeps Teams Up-to-Date: rainual notifies staff members about changes made to a previously completed training module. It sends notifications when new content is added to a course or the module undergoes a change and ensures that they review the changes. These notifications keep employees up-to-date with the most relevant changes to completed training modules and accelerates their learning.
Responsive Web Application: ts centralized organizational knowledge is easy to access from the workplace or on-the-go. It is designed to let businesses, team leads and training managers organize SOPs and processes, centralize knowledge, automate training processes and develop training modules for growing, scalable and saleable organizations.
Fully Customizable: Trainual can be fully customized to suit a company’s outlook and branding. Users can add their logos and choose a color scheme to customize their accounts when they first log in. Employees can build their accounts with personalized content by inviting other staff members and selecting a pre-built process or procedure template from the template library.
Makes Training Fun: Businesses can add zing to their training processes by embedding GIFs and images from Trainual’s free stock library. Administrators can also add videos, customized forms and surveys to the training material and arrange it sequentially and by employees’ role and responsibilities. It has a built-in screen recorder tool to record videos, making it easier for employees to get trained.
Affordable: Trainual is an affordable alternative to costly enterprise LMS and is ideal for growing businesses. It empowers employees to put in their best efforts and can capture an organization’s tribal knowledge. It automates onboarding, enhances training and simplifies the hiring process.
Integrations: It seamlessly integrates with third-party productivity tools like Zapier, Gusto, Google Docs, Teamwork, Slack, Asana, Basecamp, Sheets, Dotloop, Dropbox, Linkedin, Typeform and more. Integrations help businesses automate time-consuming onboarding and training processes while enhancing productivity. Its admin panel grants permissions to relevant users for editing and subject updates. It helps organizations crowdsource content and organize tribal knowledge.
Mobile Responsive: Trainual offers a responsive mobile interface for organizations with a varied workforce. Its user interface provides a consistent experience, regardless of the device. It is easy to update, access and track from anywhere.

Industry Expertise

Trainual simplifies creating training manuals for industries including healthcare, pharmaceuticals, marketing, design, media, manufacturing and more. It caters to thousands of growing businesses in over 100 countries by transforming the way they train and scale.

Trainual Reviews

Average customer reviews & user sentiment summary for Trainual:

1193 reviews

95%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Trainual reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Easy to Use: Users appreciate the platform's intuitive interface and straightforward design, making it simple to navigate and find necessary information. The user-friendly nature of Trainual reduces the learning curve for both administrators and employees, allowing for quick adoption and implementation.
Customization Options: Trainual provides flexibility in tailoring the platform to specific organizational needs. Users can create custom content, workflows, and branding elements to align with their unique training requirements and company culture. This adaptability ensures that the platform can effectively support diverse training programs and objectives.
Content Creation Tools: The platform offers a variety of tools for creating engaging and interactive training materials. Users can incorporate various media formats, such as videos, images, and quizzes, to enhance the learning experience and cater to different learning styles. These tools empower organizations to develop comprehensive and effective training content.

Cons

Limited Customization: Trainual's customization options for branding and theming are quite restricted, making it challenging for companies to align the platform's appearance with their unique brand identity.
Reporting Features: The platform's reporting capabilities are relatively basic, lacking the depth and flexibility needed for comprehensive data analysis and insights into training effectiveness.
Integrations: Trainual's integrations with other business tools and platforms are somewhat limited, potentially hindering seamless workflows and data exchange with existing systems.

Researcher's Summary:

Trainual provides a one-stop shop for businesses to onboard, train, and scale their teams. Users rave about its user-friendly interface and intuitive design, making it a breeze to create and manage training materials. The platform's flexibility shines, allowing businesses to tailor content to their specific needs, whether it's for onboarding new hires or upskilling existing employees. Trainual's strength lies in its ability to streamline the training process, saving businesses time and resources.

However, some users note the platform's limitations in advanced features compared to competitors like Lessonly and TalentLMS. Trainual may not be the best fit for organizations requiring complex learning paths or intricate assessments. Additionally, while Trainual integrates with popular tools like Slack and Google Workspace, some users desire more extensive integration options.

Trainual's sweet spot lies with small to medium-sized businesses seeking a user-friendly and efficient solution to manage their training needs. Its simplicity and affordability make it an attractive option for growing companies looking to establish a solid training foundation without breaking the bank. For larger enterprises with complex training requirements, exploring more robust platforms might be necessary.

Key Features

Centralized Knowledge: By centralizing organizational knowledge, Trainual stores all information on the hows and whys of a business in one place. Once a growing business starts to document their expertise, it helps them create operations manuals and memory banks.
Automates Training and Onboarding: Trainual automates cumbersome training and onboarding processes for businesses. It groups content and processes by department, role and location to build templates and automate onboarding. It assigns grouped content to the right staff members and tracks their progress. It also assigns relevant content to newly hired employees. It lets employees access all the information required to handle day-to-day work.
Performance Management: Trainual evaluates employees’ knowledge and expectations from them with simple tests that are created into automated sequences. It monitors user progress and tracks their logins. It also tests prospective and newly hired employees on their commitment and understanding about their organization. Organizations can create tests in different subjects to enhance their teams’ preparedness.
Retains Talent: It makes it easier for companies to retain talented employees by ensuring that they don’t feel stagnated and unappreciated. It helps businesses nurture talented employees and improve their skill sets by keeping them updated on training in progress.
Powerful SOP Search: Trainual offers powerful keyword searching for SOPs and training materials. Users can search for any topics or keywords across their organization’s training library to find reference materials and SOPs when required.
Makes Live Changes: It lets companies make real-time changes to their documents and save any modifications. Users can develop knowledge flows and subjects, automatically assign content to employees according to their roles, upload pictures, video content or existing documents to make training easier. It also weeds out the possibility of inconsistencies in training material. ;
FEATURE: It lets companies make real-time changes to their documents and save any modifications. Users can develop knowledge flows and subjects, automatically assign content to employees according to their roles, upload pictures, video content or existing documents to make training easier. It also weeds out the possibility of inconsistencies in training material.
Industry Compliance: Trainual offers training solutions that are compliant with industry regulations like government, healthcare, manufacturing, law enforcement and more. It offers its users a course marketplace to access and consume content online.

Limitations

This product has the following limitations as of the writing of this review:

Trainual doesn’t have a copy-paste function and is not easy to format.
It doesn’t offer “getting started” support, making it challenging to start using it.
Trainual’s testing is not robust as it doesn’t offer certifications after completing a certain level of a course curriculum. Certifications are important to keep up staff motivation levels.
Its free trial is difficult to cancel, and you have to go through customer support to end it.

Suite Support

Email: Customer support or account-related queries can be directed at [email protected], while sales related queries can be sent to [email protected]

Phone: Phone inquiries can be directed to 1 (602) 962 6130.

Training: Trainual’s site features numerous blogs, training resources, podcasts and an affiliate program to guide users on various topics related to product set-up and issues faced.

Tickets: Users can submit tickets through Trainual’s site.