Thinking Cap LMS Reviews & Pricing

by Thinking Cap | Founded 2001, Toronto, Canada

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Overview Pricing Benefits Reviews Features

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What is Thinking Cap LMS?

Industry Specialties: Serves all industries

Thinking Cap LMS helps admins and learners meet real-world requirements. Based in the cloud, it has strong data protection and security measures in place. It can be used for independent or group learning settings and support any number of learners, making it suitable for nonprofits, corporate companies and higher education institutions.

Supported capabilities range from blending learning and assessments to e-learning and instructor-led training (ILT). It also comes with robust reporting and tracking functionality. It’s SCORM certified by the ADL, with the ability to run SCORM 1.2 or 2004. Conversion for videos, PowerPoint and PDF is also available for those without SCORM packages.

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Thinking Cap LMS Pricing

Based on our most recent analysis, Thinking Cap LMS pricing starts at $12,000 (Annually).

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Starting From: $12,000
Pricing Model: Annually
Free Trial: No

Training Resources

Thinking Cap LMS is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Thinking Cap LMS:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Thinking Cap LMS Benefits and Insights

Why use Thinking Cap LMS?

Key differentiators & advantages of Thinking Cap LMS

Author Content With or Without Code: Thinking Cap LMS has a built-in editor called “Thinking Cap Create”. It lets you create courses, tests and quizzes at varying technical levels. A widget library is available for those without coding knowledge, but the tool is robust enough that web development experts can build custom skins and widgets as well. It includes customized workflows and revision control at the system-wide level. There’s also a question bank where you can save and reuse quiz questions.
Simplify Sign-On: Users can login to the platform using their account info from Google, LinkedIn, Facebook, Twitter and Ping Identity via single sign-on (SSO) capabilities. The software supports SAML, JSON Web Tokens (JWT) and OpenID Connect for authentication and security.
Use Blended Learning: The system allows organizations to deliver e-learning courses and instructor-led training in-person and online. It has demonstration activities, which let learners show what they’ve learned, and comprehension activities that act as just-in-time learning for meeting compliance requirements. Thinking Cap LMS also lets users upload evidence of learning from an outside provider via its portfolio feature. Courses can include social participation, assignments and feedback requirements for a complete virtual learning experience.
Integrate With Third-Party Apps: The Thinking Cap Marketplace has 30 out-of-the-box integrations that cover categories like enterprise data, SSO, analytics, webinars and payment providers. Applications include ADP, PeopleSoft, Facebook, LinkedIn, Twitter, Salesforce, Google Analytics, WebEx and Zendesk. You can also perform custom integrations through an SFTP or add Thinking Cap to your enterprise architecture.
Generate the Reports You Need: The software supports a number of reports that collect data on completions, demographics, e-commerce activities, prerequisites, system access history and more. You can apply filters and show/hide relevant columns to customize your reports. This enables you to track exam results, training history, learner progression and other metrics. You can view reports multiple ways — PDF, on-screen or Excel. You can export the data to Excel or XML and schedule reports to be delivered automatically to an email list.
Control Access: With Thinking Cap LMS, you can assign roles to users based on the level of access they need. These roles apply at the domain level and can differ for different domains you’ve set up. An action log permanently stores any action taken within the system for complete transparency. The system also supports individual and bulk enrollment for learning paths, courses and assessments.
Promote Communication: Thinking Cap LMS has several collaborative features. You can create discussion forums and chat rooms across the entire platform or at the course or learning path level. Users can use email to post on forums, attach files to posts, and vote on replies and posts. It also has an internal messaging interface.
Use Anywhere: Users can access the cloud-based platform from any web browser.

Industry Expertise

Thinking Cap serves organizations both small and large, across a range of sectors such as healthcare, government, nonprofit, education, food, IT and manufacturing. Clients include Amazon, Raytheon, CGI, Teranet and O’Reilly.

Synopsis of User Ratings and Reviews

Based on an aggregate of Thinking Cap LMS reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Scalability: Thinking Cap is designed to accommodate a large volume of users, making it suitable for businesses with expanding teams.
Detailed Analytics: The platform offers comprehensive tracking and reporting functionalities, enabling businesses to monitor learner progress and assess the effectiveness of their training programs.
Seamless Integrations: Thinking Cap integrates smoothly with other business systems, ensuring a cohesive technological ecosystem.
Customization: The platform offers extensive customization options, allowing businesses to tailor the learning environment to their specific branding and requirements.

Cons

Documentation: User guides are not always accessible, especially for newly released features.
System Speed: Users have reported occasional slowness when uploading files, making modifications, or loading pages.
Support Ticket Resolution: Some users have experienced delays in support ticket resolution times.

Researcher's Summary:

Is Thinking Cap LMS the right tool to help your organization's learning blossom? User reviews from the past year indicate that Thinking Cap LMS is a robust and feature-rich platform that stands out for its exceptional customer support and customization options. Users rave about the platform's ability to accommodate a large volume of learners, provide granular tracking and reporting, and seamlessly integrate with other systems, which is particularly important for organizations with complex technological ecosystems. For instance, one user highlighted how Thinking Cap designed a custom registration system to collect specific demographic data for a licensee who lacked their own registration system, showcasing the platform's flexibility and the support team's willingness to go the extra mile.

However, some users have reported occasional slowness in speed during file uploads or page loading, which can be frustrating for time-sensitive tasks. Additionally, while the platform is praised for its extensive features, some users have noted that user guides for newly released features may not always be readily available, potentially hindering the user experience. Overall, Thinking Cap LMS is best suited for organizations seeking a comprehensive and customizable learning management system with a strong emphasis on customer support. Its robust functionality, detailed reporting capabilities, and seamless integration options make it an ideal choice for businesses and organizations of all sizes looking to streamline their training and development programs.

Key Features

Branding and Segmentation: Thinking Cap LMS uses a tree structure with domains and subdomains. Smaller businesses can use a simple setup while larger organizations can expand and build an architecture that suits their learning needs, including segmented audiences and multiple learning programs. Each domain exists as its own platform, complete with courses, certificates, users, learning paths, etc. Domains can also have separate firewalls, distinct branding and unique URLs. Additionally, the system provides control over the CSS and JavaScript to define the user experience, including graphics, slideshows, fonts, sizes and colors.
Learning Paths: Thinking Cap LMS allows you to define learning paths for learners based on any structure you need. This can include curricula sets, certification requirements, department goals and job definitions. The drag-and-drop interface makes it easy to build paths and make changes as necessary.
Automated Notifications: With more than 20 different notifications, the platform enables you to track what’s happening with courses, learning paths, accounts, reports and more. The majority of notifications can be turned off globally or for individual courses.
Multilingual Support: Thinking Cap LMS has built-in support for several languages, including Spanish, simplified Chinese, German, French, Korean, Japanese, Italian, Arabic, Portuguese, Czech and Danish.
Shopping Cart: If you want to sell courses to external users, you can do so via the system’s e-commerce features. It enables you to integrate a shopping cart so you can sell courses and build pricing rules using custom fields. It supports any currency. Credit card transactions can be processed via PayPal or PayPal Payflow, Authorize.net, Transactional, Braintree, or Internet Secure. You can also integrate it with your accounting system to view sales information.
Compliant With Title 21 CFR Part 11: Thinking Cap LMS ensures medical supply, pharmaceutical and healthcare providers can remain compliant with FDA guidelines on electronic signatures and records in the U.S. It does this with off-the-shelf features that guard against intrusion and protect data.

Suite Support

In addition to the options below, Thinking Cap provides a list of industry conferences and e-learning communities so users can build skills and expand their networks. Thinking Cap also provides onboarding support to Enterprise customers that covers data transition, integration and branding.

Email: Users can email [email protected] to receive assistance. Those with an Enterprise plan have access to more customized email support via staff who are familiar with the user’s journey and the product they’ve implemented.

Phone: Users with an Enterprise plan can receive phone support.

Training: Instructional design programs provide online and campus training via 80+ colleges and universities, both in the U.S. and internationally. The programs offered include instructional technology, online learning, training and development, and many more. Onsite training is also delivered through the onboarding package and consists of three, one-day courses: an admin bootcamp, an integration seminar and a learning experience seminar.

Tickets: An online ticketing system is available for users with a Standard or Enterprise plan.