MedTrainer Reviews & Pricing

by MedTrainer | Founded 2013, Redlands, CA

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What is MedTrainer?

Industry Specialties: Serves the health care industry.

MedTrainer is cloud-based e-learning and compliance software for the healthcare industry. It provides content that focuses on subjects such as credentials, management and other related topics. Overall, it serves over 2,500 users, 15,000 locations and more than 300,000 healthcare professionals. With over 350 courses it covers essential healthcare topics such as CMS, HIPPA, HR topics, long-term care, mental health, office management, OSHA, skill-building, soft skills and more. It also helps with tasks such as accreditation, creating safety plans, course management, credentialing, ensuring compliance and more.

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User Sentiment

Based on 231 reviews:

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MedTrainer Pricing

Based on our most recent analysis, MedTrainer pricing starts at $4 (Per User, Monthly).

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Starting From: $4
Pricing Model: Per User, Monthly
Free Trial: No

Training Resources

MedTrainer is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for MedTrainer:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

MedTrainer Benefits and Insights

Why use MedTrainer?

Key differentiators & advantages of MedTrainer

Streamlined Compliance: MedTrainer simplifies the complex process of staying compliant with healthcare regulations, reducing the risk of penalties and ensuring a safer environment for both patients and staff.
Efficient Training Management: By centralizing training modules and tracking progress, MedTrainer eliminates the need for manual record-keeping, saving time and ensuring all staff members are up-to-date with their certifications.
Enhanced Communication: The platform facilitates better communication between departments and team members, making it easier to share updates, distribute policies, and ensure everyone is informed about compliance and training requirements.
Customizable Content: MedTrainer allows for the customization of training materials to meet the specific needs of your organization, ensuring that content is relevant and engaging for your staff.
Comprehensive Reporting: With its robust reporting features, MedTrainer provides detailed insights into training progress, compliance status, and other key metrics, enabling better decision-making and strategic planning.
Scalability: Whether you’re a small clinic or a large healthcare system, MedTrainer scales to meet your organization’s needs, supporting growth without compromising on performance or compliance.
Cost Savings: By automating many aspects of compliance and training management, MedTrainer helps reduce administrative costs, eliminates the need for multiple software solutions, and decreases the likelihood of costly compliance violations.
Improved Patient Care: By ensuring that staff are properly trained and compliant with the latest healthcare standards, MedTrainer indirectly contributes to higher quality patient care and better health outcomes.
Accessibility: MedTrainer’s cloud-based platform allows staff to access training materials and compliance documents from anywhere, at any time, making it easier to complete requirements without disrupting their workflow.
Risk Management: The software helps identify and address compliance and training gaps, reducing the risk of errors, accidents, and litigation, and promoting a culture of safety and accountability within the organization.

Industry Expertise

MedTrainer specializes in serving the healthcare industry, offering solutions tailored to meet the unique compliance, credentialing, and training needs of medical facilities. Its expertise lies in understanding the regulatory and operational challenges faced by healthcare providers, from small clinics to large hospital systems. This makes it best suited for medical professionals and administrators seeking to streamline their compliance processes, manage staff training efficiently, and ensure that their operations meet industry standards and regulations.

MedTrainer Reviews

Average customer reviews & user sentiment summary for MedTrainer:

231 reviews

88%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of MedTrainer reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Simple Interface: Users appreciate the platform's ease of use, finding it intuitive and straightforward to navigate. The interface is clean and well-organized, making it easy to find the information or features they need.
Efficient Course Management: MedTrainer streamlines the process of creating, assigning, and tracking training courses. This functionality saves time and effort for administrators, allowing them to focus on other tasks.
Comprehensive Reporting: The platform offers robust reporting tools that provide insights into training progress and compliance. This data helps organizations identify areas where additional training may be needed and track the effectiveness of their training programs.
Customizable Training: MedTrainer allows organizations to tailor training content to their specific needs and requirements. This flexibility ensures that employees receive relevant and applicable training.

Cons

Limited Customization: The platform's rigidity can be frustrating for users with specific workflow requirements, as tailoring the system to unique needs is challenging.
Reporting Challenges: Generating custom reports or extracting specific data points can be cumbersome, often requiring manual workarounds or data manipulation outside the system.
Usability Issues: Navigating the interface and locating specific features or information can be confusing due to the platform's layout and organization.
Customer Support Concerns: Response times and the effectiveness of support interactions can vary, leading to potential delays in resolving issues or getting needed assistance.

Researcher's Summary:

MedTrainer has been making waves in the Learning Management System (LMS) world, with users singing its praises for its user-friendly interface and comprehensive features. It's like having a personal trainer for your employee training needs, guiding you every step of the way. Users appreciate the affordability of MedTrainer, making it a cost-effective solution for businesses of all sizes. However, some users have found the initial setup process to be a bit of a hurdle, and customer support can sometimes be slow to respond.

Despite these minor setbacks, MedTrainer stands out from the crowd with its robust features that streamline tasks like credentialing and compliance training. It's a one-stop shop for all your training needs, saving you time and effort. While MedTrainer may not be the simplest LMS on the market, its comprehensive features make it a top choice for businesses looking for a powerful and affordable solution. If you're willing to invest a little time in getting started, MedTrainer can help you take your employee training to the next level.

Key Features

Online Training: It comes with high-quality content containing over 350 online courses that meet annual continuing education requirements. Train staff in how to follow OSHA and HIPPA guidelines. The premade courses tackle a number of difficult situations such as treatment for opioids, strengthening patient communication, CPR training, wound care, COVID-19 and more. Many count as continuing education credits.
Compliance: Helps with incident reporting, equipment lifecycle management and other standards that must be followed to meet OSHA and HIPAA compliance.

Exclusion Monitoring: Checks providers and other employees against the OIG and Sam exclusion lists to ensure automated screening compliance.
Monitoring/Managing Equipment: Learn how to follow federal regulations when maintaining, operating, and managing equipment.
Incident Reports: The software helps create incident reports and escalate them properly. Users can customize for different incident types, schedule follow-ups and store their reporting forms.

Credentialing: Teaches administrators how to get providers properly credentialed and re-credentialed for insurance. This includes processes such as auditing, attestations, background checks, primary source verifications, payer enrollments, privileging and more. It also provides classes with certifications equivalent to the American Heart Association and American Red Cross certifications. They provide course credit for CLS, ACLS, and PALS programs.
Accreditation: Teaches users how to meet various local and national accreditation requirements for organizations such as the AAASC, the Joint Commission, Medicare and more.
SDS Management: Teaches administrators safety data sheet (SDS) management to help users handle chemicals safely in the workplace.
Safety Plans: Learn how to create plans that cover various disaster scenarios, allow staff to handle things and make the situation as manageable as possible. This includes tools to create comprehensive emergency preparedness planning.
Content Library: Manage documents and policies through the cloud-based solution. By having all information centralized in one location, it makes it easy to share important files that need signing and keep them in one manageable place. This also includes contracts that may need renewal. Pick from pre-made content and over 350 courses for various positions.
Training Management: Administrators can manage training and assign courses while students have easy access to lessons, assignments, due dates and more. Users can provide training in group, individual or live settings. Access a Live Training Calendar to help with enrollment, scheduling, wait-listing, roll call and other such activities. Users can also train multiple individuals at once with a seminar-style learning session that’s in person.
Custom Courses: Organizations with special needs can work with the program to create specialty courses. This includes help finding subject-matter experts and high-quality content. For organizations that create content in-house, it can upload courses that are AICC, SCORM or xAPI compliant in PDF, video or PowerPoint format. Then, an administrator can create assessments to certify the completion. The platform also has a course authoring tool for those who wish to create an entire class within the program.

Suite Support

Users can contact customer support by phone or email. They also offer a blog and case studies for those looking for general knowledge. It lists the address of various corporate and local offices on the website.

Email: After signing up for the platform, users can email representatives or provide information online.

Phone: Users can contact technical support at 1-888-337-0288.

Training: MedTrainer representatives train users during a complimentary consultation. Sign up for an onboarding manager to train all staff and administrators on the platform.

Tickets: Administrators can create, manage, and track support tickets through the platform.