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Litmos is ranked #1 in the LMS For Nonprofits product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Litmos Pricing

Based on our most recent analysis, Litmos pricing starts at $5,400 (Annually).

Price
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Starting From
$5,400
Pricing Model
Annually
Free Trial
Yes, Request for Free

Litmos Benefits and Insights

Why use Litmos?

Key differentiators & advantages of Litmos

  • Boosts User Adoption: It offers optional, off-the-shelf courses so users can begin using the system without first building out content. The thousands of video courses cover key topics, including compliance, health and safety, HR, conflict management, sales, IT, finance and cyber security. SAP continually adds fresh material to the library, which is accessible for no extra charge.
    • When we tested Litmos, we found its interface easy to use for non-tech or novice users. The features are interactive and modern, and all the basics are easy to find on an all-in-one dashboard.
  • Enhances Learning Efficiency with AI: The AI assistant allows you to find and use targeted materials essential for job performance quickly. Learners can access and inquire about content before completing courses, and managers can receive actionable insights to refine training efforts. The AI infrastructure ensures content and data security and Is compliant with GDPR, SOC II, and CCPA standards.
  • Offers an Online Course Library: Access a comprehensive library of over 80,000 award-winning courses from Litmos, Go1, and Bigger Brains. These courses span various topics, including compliance training, performance improvement and skill development, and are regularly updated and ready for immediate use. You can also offer courses and certifications to external users for a fee, creating additional revenue opportunities.
  • Award-Winning LMS: SelectHub research analysts evaluated and rated Litmos among our top ten LMS products in the SelectHub Awards 2024. Litmos also won best-in-class honors for assessments, content and course management, learning delivery, mobile capabilities, platform capabilities, and integrations and extensibility.
  • Makes Course Management Easy: According to our data, Litmos scored exceptionally well for features that help users manage content and courses, access training on the mobile app, sell content online and generate insightful reports. All the basics are available out of the box: content creation and partnership, content repository, course authoring, course selling, discounts and promotions, graphs and visualizations, custom reports and more.
  • Offers Many Tools to Customize Assessments: When we ran a free trial of Litmos, we noted that it offers a suite of permissions and controls to customize assessments.
    • You can lock assessments after a single attempt, with the option to unlock and allow one re-attempt, adding an extra layer of control over the learning process.
    • The interface supports navigation controls, such as hiding the "Next" module button and displaying the "Previous Question" button, which enhances the user experience.
    • You can randomize questions and answers to reduce predictability, while learners are required to provide an answer before proceeding to the next question.

Industry Expertise

Litmos offers teaching and learning solutions for various use cases, such as compliance training, onboarding, employee development, external training, CX training and more. It’s ideal for businesses of all sizes.

Litmos Reviews

Average customer reviews & user sentiment summary for Litmos:

User satisfaction level icon: great

1114 reviews

84%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Litmos reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Ease of Use: Users find Litmos easy to use, both for learners and administrators. It has a clean and modern interface that is simple to navigate.
  • Customization: The platform offers a wide range of features that can be customized to meet specific needs, such as branding and assignment management.
  • Customer Support: Users appreciate Litmos' customer support team's quick and efficient response. The Dojo learning tool and online help forums are cited as valuable resources for learning and troubleshooting.
  • Quick Setup: Many users highlight the rapid implementation process, allowing organizations to get started with training programs without extensive delays. This is particularly beneficial for companies needing to onboard employees quickly.
  • Training Efficiency: Litmos assists in the onboarding process for new employees, making it easier to conduct training programs and ensure compliance. Some users have seen a significant increase in course completion rates after switching to Litmos.

Cons

  • Reporting and Customization: Users would like custom reports to be sharable within the system without needing to export and share them manually.
  • Efficiency of Course Building: The process of building courses could be more efficient, particularly in terms of packaging content into classes and courses.
  • Font and Sizing Restrictions: The content authoring tool has some font and sizing restrictions.
  • Customer Support Issues: Some users feel that Litmos's support relies heavily on the user watching learning courses, which can be time-consuming and inefficient.

Researcher's Summary:

SAP Litmos really stands out as a user-friendly, cloud-based LMS that suits businesses of all sizes and industries. We love how intuitive the interface is and how quick and easy it is to set up, making it perfect for organizations looking for a hassle-free training solution. The availability of off-the-shelf courses means you can get started with training right away without having to develop content from scratch.

The platform’s AI features are a huge plus, offering targeted materials and actionable insights to boost learning efficiency. With a vast course library and the option to monetize training content, Litmos adds excellent value to the learning experience. Its streamlined course management, customizable assessments and branding options let you tailor the platform to fit your needs perfectly.

However, there are a few areas where Litmos could improve. Expanding its compliance capabilities and enhancing collaboration features with native group chat and two-way messaging would be beneficial. Additionally, refining the course-building process and improving the content authoring tool could enhance the overall user experience.

Despite these areas for growth, Litmos is a strong choice for a flexible and efficient LMS. Its user-friendly design, AI-powered features and extensive course library make it a valuable asset for onboarding, employee development and customer training initiatives. The platform's focus on customization and flexibility empowers you to create a tailored learning experience that aligns with your brand and objectives.

Key Features

  • Content Authoring: Create professional and interactive eLearning content, suitable for users of all experience levels.
    • Create courses and modules using the intuitive Create Module tool.
    • Customize courses with a neutral theme that highlights your organization’s colors and logos. Tailor fonts, colors and themes to ensure a consistent brand experience.
    • With the following/back options, you can effortlessly navigate through pages or slides. The "lock progress" feature allows you to track learner progress throughout the course.
    • Adhere to 508 and WCAG AA standards to make content accessible to all users, including those with disabilities. Users can also select their preferred language.
    • Build courses in multiple languages and structure them with multiple pages or slides. Add, delete, and reorder pages to control course flow and coverage.
    • Use predefined templates and components, such as text and images, videos, quizzes and more. Customize it with headings, images, buttons, and audio.
    • Set various completion criteria such as Last Page, Quiz Pass or Declaration. Attach resources and save important documents for easy access.
    • Publish courses directly into Litmos Training as SCORM 1.2 or download as a SCORM 1.2 ZIP file.
  • Third-Party Integrations: Easily integrate with a variety of third-party tools like Zoom, Zendesk, Okta, BambooHR, Paylocity, Shopify and Dropbox.
  • Off-The-Shelf Content: Access 2,000+ award-winning courses, 80,000+ courses from Go1, and 4,000+ eLearning videos from Bigger Brains. Use ready-made skills tagging and learning paths, or create custom ones tailored to your organization's needs. Enhance learning with workbooks, handouts and more.
  • Mobile App: Engage with training anytime, anywhere, on any device, with a consistent experience across desktop and mobile.
    • Download courses to learn without an internet connection.
    • Enable notifications to stay on track with reminders for deadlines, new courses and upcoming training sessions.
    • Use biometric single sign-on (SSO) and access training materials and interactive content from anywhere.
    • Support for 37 languages, microlearning modules and AI integration.
  • Compliance: Create a consistent compliance culture with up-to-date, country-specific compliance courses created by experts. Upload pre-existing content, create SCORM modules or use Litmos’ off-the-shelf compliance courses. Easily track progress and measure impact using built-in or custom reports to monitor course completions, quiz results and more.
  • Ecommerce: Generate revenue from courses and certifications to boost your bottom line.
    • Sell your courses and certifications on an eCommerce platform.
    • View and adjust revenue based on delivery methods, dates and locations.
    • Sell training credits upfront and bridge revenue gaps with automated tracking and management.
    • Automatically monitor and allocate expenses for events and vendors.
    • Link revenue to different business units or product lines and create unique eCommerce accounts for each.
    • Customize the appearance of your training offerings to match your brand so that customers and partners can easily recognize them.
    • Manage training in multiple languages and currencies with built-in support for global taxation.
    • Connect with CRM, ERP and financial systems using the Litmos API to handle data accurately.
  • Surveys: Use the survey tool and pre-built reports to gather feedback from employees and discover what users think about the course. Create surveys in multiple formats, such as multiple-choice, text comments and a rating scale, and prevent learners from filling out a survey multiple times to ensure accurate results.
  • Instructor-Led Training (ILT): Easily manage both in-person and virtual instructor-led training (ILT and vILT) sessions.
    • Coordinate schedules, track attendance, and handle all training details on a single platform.
    • Integrate with webinar tools like Microsoft Teams, Zoom and Webex
    • Simplify registration with features such as single sign-on, mobile access and automated calendars.
    • Automate attendance tracking and conflict checking and send alerts for schedule changes.
    • Schedule recurring sessions and add multiple instructors to sessions.
  • Assessments: Configure assessments with various question types, such as multiple choice, true/false, and fill-in-the-blank. Set assessments as mandatory or optional, with customizable passing scores, and integrate them directly into courses.
  • Customizations: Personalize the look and feel of your LMS with a variety of customization tools.
  • Branding
    • Custom Branding: Tailor the LMS interface to align with your organization's brand. Modify colors, fonts, logos and backgrounds to create a cohesive brand experience.
    • Custom Login Page: Design a personalized login screen that welcomes users and reflects their brand identity.
    • Header and Footer Customization: Customize the global header and footer for both admin and learner views.
  • Course and Content
    • Built-In Authoring Tool: Use the built-in authoring tool to create and customize courses and reuse existing content, such as PowerPoint presentations and videos.
    • Learning Paths: Create customized learning paths (curriculums) tailored to specific roles or competencies, guiding learners through a structured training experience.
  • User Experience
    • Personalized Views: Create personalized learner views for users to see content that is most relevant to them based on their roles, preferences or past activities.
    • Widgets and Interface Options: You can choose from various widgets, such as news, metrics, and assigned training, to display on the dashboard.
    • Navigation Customization: Select different navigation styles, such as horizontal or vertical menus.
  • Training: Besides the solution’s content library and knowledge management capabilities, it has valuable applications for several specific types of industries.
    • Customer Training: This solution allows for better adoption, upselling, and increased buyer loyalty by providing the opportunity to train customers on how to use products. Tracking lets users see which training programs work best for customers so they can adjust training as needed. Popular training enables organizations to increase sales through the eCommerce function.
    • Sales Training: Accessible by mobile, the sales training can use video assessments to help hone pitches and integrate with a CRM. It also comes with several courses on relevant topics.
    • Operations Training: The dual use of certification programs and learning paths, allows employers to ensure their operations managers are qualified and up to date with compliance issues.
    • Gig Worker Training: For jobs in the gig economy, such as Uber, Lyft and Airbnb contractors, the software can onboard people quickly and efficiently even when they’re not in the same country.
    • Contractor Training: The solution scales easily for a sudden upsurge in workers in an unpredictable market, while reporting and analytics allow managers to monitor workers closely. Bits of microlearning can help a variety of workers answer questions quickly without disrupting the process.
    • Supplier Training: Stay in touch and up to date with suppliers through presentations, video, audio, PowerPoints, reference materials and SCORM-standardized content. Scaling also helps accommodate a significant change in learners.
  • Certificate Management: Create unique certificates to reflect the attributes of each learner and course.
    • Customize various elements of the certificates, such as logos, colors, fonts and text, to align with your brand guidelines and enhance their visual appeal.
    • Create unique certificates for each course, ensuring that the design and content reflect the specific training completed by the learner.
    • Manage the lifecycle of certifications, including expiration notifications and renewal processes, to stay compliant with industry regulations.
  • Monitor Learner Activity: Receive alerts in real time for learner activities, like course completions or milestone achievements. Use the Boost feature to schedule and send push notifications to any device, including wearables.
  • Customizable Subdomains: Create multiple subdomains per subscription, each customizable and brandable. Designate one subdomain as the primary for system-wide course assignments.
  • Gamification: Incorporate gamification elements to enhance user engagement and motivation.
    • Allow learners to earn points and badges for completing courses and display them on their profiles to encourage participation and reward progress.
    • Rank learners on leaderboards based on their points to encourage healthy competition.
    • Tailor gamification mechanics to fit organizational training goals and create a personalized learning experience.
  • Data Reporting: Track learner progress and assess the effectiveness of training programs using insightful data reports.
    • Schedule automated reports to generate and send via email, keeping stakeholders informed without manual effort.
    • Create custom reports tailored to specific metrics or KPIs, focusing on what matters most to your organization.
    • Interpret data quickly with visual dashboards and graphical representations to identify trends and areas of improvement.
    • Track comprehensive metrics, including course completions, learner engagement levels and assessment scores, to get a bird' s-eye view of training activities.
  • Social Learning: Direct messaging and discussion forums enable learners to share insights and clarify doubts in real time. Social media integration allows them to collaborate on learning paths and share achievements and progress, boosting community engagement.

Approach to Common Challenges

  • Conducting Accurate Assessments: Litmos' AI-powered video assessments minimize the influence of personal biases and opinions in evaluations. Machine learning algorithms analyze specific aspects of learners’ performance, including sentiment, speech pace and other key themes, and automatically assess video assessments. This saves you time and effort, and ensures that assessments are more consistent and fair, as they’re based on objective, predefined criteria rather than individual judgment.
  • Creating Engaging Training Content: The course authoring tool creates mobile-responsive SCORM courses suitable for both novice and expert users. Choose from a rich library of components and templates to create engaging and consistent content, track learner progress with flexible settings, and maintain a detailed audit history. The tool also supports easy translation and ensures content is optimized for all devices.
  • Adding New Revenue Streams: You can use Litmos’ public catalog and eCommerce tools to sell training courses and certifications to external users and earn extra money. You can easily connect with eCommerce and CRM platforms like Shopify, Salesforce and Zendesk to offer training to customers and partners. You can brand your website and get an overview of all sales and purchase activities through customizable revenue reports.

Cost of Ownership

Frequently asked questions regarding Litmos pricing include:

Q. How much does Litmos LMS cost?
A. Litmos LMS offers three main pricing plans:

1. Foundation Suite

  • Ideal for small businesses or departments with fewer than 100 learners.
  • Offers 140 starter courses and essential support for getting started.
  • Key features include:
    • Automated Onboarding For New Users
    • Top-Notch Security
    • Various Accessibility Options
    • Reporting Tools
    • Basic Training Content
    • Core Implementation Support

2. Premier Suite

  • Tailored for mid-sized and fast-growing companies with a global audience.
  • Allows you to create your own courses and access an extensive library of 2,000 soft skills and compliance courses.
  • Key features include everything in the Foundation plan plus:
    • Custom branding options
    • Integration APIs
    • Content authoring tools
    • Premier implementation support
    • Platinum training content

3. Platinum Suite

  • Ideal for rapidly growing mid-sized and large companies seeking advanced tools for learner engagement and analytics.
  • Offers premium support for setting up and access to over 2,000 courses on soft skills and compliance.
  • Key features include everything in the Premier plan plus:
    • AI video assessments
    • Gamification features
    • SMTP for email integration
    • Custom domain with SSL for added security
    • Custom roles and permissions

Q. Does Litmos LMS offer a free trial?
A. Yes, Litmos LMS offers a 14-day free trial. No credit card is required to sign up for the free trial.

Q. How much does Litmos cost?
A. Litmos's cost varies depending on the specific features and number of users required. To accommodate the needs of different organizations, Litmos offers flexible pricing plans. You can contact the Litmos sales team for more information on pricing.

Q. Are there any setup fees for Litmos LMS?
No, Litmos LMS doesn’t charge any setup fees. The pricing is based solely on a per-user, per-month subscription model.

Q. Can I get a custom quote for Litmos LMS?
A. While the Litmos website doesn’t mention a quote-based pricing plan, you can contact their sales team to discuss your specific requirements.

Q. Does Litmos LMS offer any add-on services?
A. Yes, Litmos LMS has several add-on services available, including a Salesforce connector, additional tenants, data subscriptions, content collections and consulting services.

Q. Can I get a discount on Litmos LMS?
A. Litmos may offer discounts for non-profit organizations, educational institutions or large enterprises. You can contact their sales team to inquire about any available discounts.

License/Subscription Cost
  • Subscription-based pricing model – per user, per month
  • The cost will vary depending on the subscription plan chosen from the pricing plans offered by Litmos LMS: Pro or Pro + Courses.
  • In case monthly active users exceed the monthly limit, Litmos will charge extra at the start of the next billing period
  • An “active user” or “unique login” is any trainer or trainee who signs up during the billing period. Once a user has become “active,” there is no limit to the number of times they can log in
  • Billed annually
Maintenance Cost
  • Included in the subscription cost
  • Litmos provides phone and email support to Enterprise customers 24/7
  • Provides resources such as infographics, guides, white papers, videos and webinars
Installation/Implementation Cost
  • None
Customization Cost
  • Cost will vary depending on the type of functional requirements added on based on business requirements, such as the automation bundle, multi-accounts, sandboxes and migration services
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost will vary depending on the amount and the type of data to be migrated from the legacy system, the availability of migration tools, the complexity of data, and gaps between the existing system and the new system
Training Cost
  • Provides eLearning and online training to users
  • It offers 1-hour live product training to its users for free
  • It offers hosted on-demand training, enabling users to build, deliver and track training from anywhere
  • Trainers and users can access the training modules or learning content from their mobile devices
  • It helps users build training courses by uploading their existing training material such as PowerPoint presentations, PDF, Word, Excel and other related training documents
Recurring/Renewal Costs
  • Cost is equivalent to the subscription fee to be paid based on the number of active users and customization cost

Limitations

At the time of this review, these are the limitations of Litmos according to user feedback:

  • Lacks Collaboration Capabilities: While Litmos offers collaboration tools like discussion boards, content sharing and announcements, it supports key features such as group chat and two-way messaging only with partner integrations.
  • Limited Compliance: Another aspect we found Litmos lacking is its compliance capabilities. According to our data, it doesn’t comply with the LTI, COPPA and FERPA regulations.

FAQs

Frequently asked questions regarding Litmos include:

Q. How many courses can I create in my Litmos account?
A. As a Litmos user, you can create unlimited courses and modules without any extra costs or limitations. There’s no cap on the number of courses you can build or sell online. You can also add as many users as you need, as pricing is based on active usage, meaning the vendor counts the actual number of unique logins during each billing period.

Q. Are my training courses backed up regularly?
A. Yes, Litmos partners with service providers to perform daily offsite backups.

Q. Are my training modules, user profiles, test results and other data safe and secure?
A. Yes, all Litmos LMS accounts are protected by passwords and secured with SSL (HTTPS) connections. Its core database and servers are hosted in world-class data centers managed by Azure, while our European customers’ data center in Frankfurt is hosted on AWS. It also uses Amazon’s S3 technology for file storage and delivery.

Q. Does Litmos provide support?
A. To open a support ticket, log into the Litmos Customer Support Portal or access the Litmos help documentation.

Q. How do I log in to Litmos?
A. To log in to Litmos, visit the login page and enter your username and password. If you’re having trouble logging in despite using the correct password, ensure that JavaScript and cookies are enabled in your browser, as these are required for Litmos to function correctly. If issues persist, refer to the help guide.

Q. Will the Litmos team create my training courses for me?
A. Litmos is designed to simplify the process of building engaging training courses. You can quickly create courses by uploading existing training materials like PowerPoint presentations, PDFs, Word documents, Excel files and more. Litmos will automatically generate a training framework. You can also use the Content Author tools included in the LMS or purchase online training courses from Litmos. If you need further assistance, Litmos support is available.

Q. What are the system requirements for using Litmos LMS?
A. For the best experience, a broadband internet connection is recommended. Litmos supports and tests the latest versions of all major browsers:

Desktop:

  • Web browser:
    • Apple Safari: Latest stable version
    • Google Chrome: Latest stable version
    • Mozilla Firefox: Latest stable version
    • Microsoft Edge: Latest stable version
  • JavaScript and cookies must be enabled

Mobile devices:

  • Apple iOS devices using the Safari mobile web browser
  • Android devices using the Google Chrome mobile web browser
  • Native iOS and Android mobile apps are also available for Litmos Training

Q. Do I have to download any software to use Litmos?
A. No, Litmos is a hosted on-demand training system, so you don’t have to download any software to use it. You can build, deliver and track training from anywhere with internet access.
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