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#24

GoSkills is ranked #24 in the Hospitality LMS product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

GoSkills Pricing

Based on our most recent analysis, GoSkills pricing starts at $2 (Annual, Free, Monthly, Per-user, Quote-based).

Price
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$
$
$
$
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Starting From
$2.40
Pricing Model
Annual, Free, Monthly, Per-user, Quote-based
Free Trial
Yes, Request for Free

Training Resources

GoSkills is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for GoSkills:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

GoSkills Benefits and Insights

Why use GoSkills?

Key differentiators & advantages of GoSkills

  • Better Employee Engagement: Help employees feel more focused and motivated through personalized training and lessons, progress tracking, skills tests to assess gaps and course achievements. Let learners set and track their own goals.
  • Increased Software Skills: Grant employees a greater understanding of technology and essential work competencies. Develop stronger tech literacy among all employees while providing a simple UI. Increase efficiency and profitability for the entire company.
  • Future-Proofing: Monitor the most up-to-date skills so workers can improve and keep current on new ideas. Target and minimize skill gaps, and allow workers to be successful and continuously grow in their careers and development.
  • Create Learning Culture: Promote sharing information throughout the organization, making continuous improvement a priority. Analyze the courses completed, completion time, certificates earned and exams that have been taken and adjust accordingly to create more effective training programs.

Industry Expertise

The company is accredited by the International Association for Six Sigma Certification. It’s also a PMI Registered Education Provider. It has won many different awards, including the EdTech Digest's Cool Tool Award 2019 and a silver and gold award from Brandon Hall’s Excellence in Learning Management Technology 2019. The company is named as a significant player in many reports, such as the “Growth of Microlearning Software Market Size Report Till 2026,” and written about in publications such as TechAcute, TechRepublic and theHRDIRECTOR.

GoSkills Reviews

Average customer reviews & user sentiment summary for GoSkills:

User satisfaction level icon: excellent

304 reviews

96%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of GoSkills reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Highly Recommend: Over 90% of users who gave advice recommended this system to others.
  • Short and Sweet Lessons: Learners were overwhelmingly pleased with the small, easily digested lessons in more than 90% of comments discussing its micro-learning structure.
  • Good Features: Over 90% of reviewers who discussed the functionality were pleased with the features.
  • Excellent Courses: Users said the courses were helpful and high quality in over 90% of comments about them.
  • Good Customer Service: More than 90% of learners who touched on customer service were satisfied.
  • Useful Quizzes: Assessments were said to be helpful and practical in over 90% of reviews that mentioned them.
  • Affordable: Over 90% of reviewers who discussed price felt it was affordable.

Cons

  • Slow Presentations: The presentations were too slow for over 90% of reviewers discussing them.
  • Courses Don’t Go Deep Enough: Just under 90% of users who talked about the lessons said they were beginner level and didn’t offer in-depth information for individuals who wanted to dig deeper.
  • Can’t Access Courses After Completion: Learners who talked about trying to access courses after completion had issues or couldn’t get the information over 80% of the time.

Researcher's Summary:

GoSkills provides training and professional development to employees. Most reviewers loved the class themselves. They described them as being available in “bite-sized chunks,” perfect for learning amid a busy day. Most liked the courses, customer service and price. Commenters were happy with the functionality, including tools for professional development, knowledge acquisition, and a way to learn-on-the go. Lastly, they felt the quizzes were effective and reinforced their learning. While users generally loved the videos and presentations, they also said the pace was too slow. Some manually adjusted the speed. Reviewers who wanted more detailed information or advanced training from a class were disappointed to find that the courses were more surface-level and beginner-oriented. Others had difficulty accessing the courses after completion or were unable to do so. Overall, this is an excellent training tool for small to medium businesses looking to increase compliance and foster a community of continuous learning.

Key Features

  • Course Creation and Management: Deploy over 70 courses and allow instructors to create custom content. Create an unlimited amount of courses with xAPI, SCORM or other standard formats. Give instructors the ability to organize their categories and link to outside content. Provide classes, external resources, embedded videos and more. Use courses that follow the set standards such as AICC, CMI5, SCORM and xAPI. Deliver classes and then track completion rates. Access over 2,000 lessons and 200 hours of instructor-led video content.
  • Employee Training: Identify skill gaps and assign the appropriate materials by teams. Provide advanced onboarding to new employees while allowing current workers to grow and access information to make them more effective in their current positions.
  • Role Assignment: Create learner groups of different sizes and types and deliver specific classes to them accordingly. Generate progress reports for each group, and break down the information to create the best learning possible. Assign appropriate courses to the right teams.
  • Custom Branding: Deliver branded content with business logos and personalized themes. Provide a more cohesive user experience that blends well with the existing UI and tech stack to cut down on confusion.
  • Social Learning: Use collaborative and gamified functions to increase engagement and allow for more social learning across the board. Encourage friendly competition and give learners the power to share materials and discuss their lessons to promote a culture of continuous improvement.
  • Mobile-Friendly: Enable the mobile app so employees can use it in multiple locations on various devices such as smartphones, tablets, laptops and PCs. Use responsive design, so content is accessible no matter what the platform. Let them train on a convenient schedule for them, so each user gets the best experience and the most out of their lessons.
  • Micro-Learning: Deploy short, highly-targeted lessons for learners to digest easily. Helps workers learn between tasks and especially helps those that don’t have a lot of time throughout the day but still want to invest in learning and personal development. Promote classes led by instructors, but self-driven, so courses are accessible at the student’s convenience.
  • Gamification: Create goals for workers based on time tracking, daily work streaks, or other customized benchmarks. When they succeed, they can collect coins and get rewards for reaching a certain status.
  • Certification: Provide courses for certification such as project management or Six Sigma. Earn verified achievement certificates upon completion that users can showcase on LinkedIn. Promotes a sense of pride and the approbation of peers.
  • Continuing Education: Empower students to earn continuing education or professional development units. Helps in updating or maintaining certifications and licenses. Increase compliance by giving learners the resources to train and test until they have the necessary skills.

Limitations

At the time of this review, these are the limitations according to user feedback:

  • Courses are all beginner level, not advanced enough for some.
  • Needs more practice questions and practical examples.
  • Doesn’t automatically upload to LinkedIn.

Suite Support

The vendor offers support by phone, email and through their website, which also provides a troubleshooting page that offers solutions for common problems. There’s also an FAQ for users and creators.

mail_outlineEmail: [email protected]. There is also an FAQ for course creators, a general-purpose FAQ and an online form for business inquiries.
phonePhone: Call +1 (650) 822-7732 for Canada and the U.S. and (0800) 014-8998 for the U.K.
schoolTraining: GoSkills for Teams comes with a dedicated account manager. It’s unclear how much training is provided.
local_offerTickets: It’s unclear if there’s a formal ticketing system. Users can fill out a website form if they run into issues.
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