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#25

Cornerstone LMS is ranked #25 in the Elearning Authoring Tools product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Cornerstone LMS Pricing

Based on our most recent analysis, Cornerstone LMS pricing starts at $6 (Per User, Monthly).

Price
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Starting From
$6
Pricing Model
Per User, Monthly
Free Trial
Yes, Request for Free

Training Resources

Cornerstone LMS is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Cornerstone LMS:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Cornerstone LMS Benefits and Insights

Why use Cornerstone LMS?

Key differentiators & advantages of Cornerstone LMS

  • Exceptional Online Course Selling and Learning Analytics Features: In our analysis, Cornerstone scored exceptionally well for features that help you sell courses online, generate analytical reports, enable learning on the mobile app and gamify training activities. All the basics are available out of the box — from course selling and subscription management to mobile course tracking and custom reports.
  • Helps Identify and Fill Skill Gaps: Identify top talent and create development paths today with Cornerstone Succession.
    • Bird’s Eye View: Visualize employees on a customizable grid with filters and intuitive color-coding to easily spot high-potential talent and those at risk.
    • Resume Profiles: Use highly configurable pages to specify and view the qualifications, interests and career aspirations of employees.
    • Succession Snapshot: Access key succession metrics such as performance, successors, impact of loss, potential and probability of loss on a configurable dashboard.
    • Succession Tasks: Set up forms and workflows to collect relevant succession information from managers throughout the year.
    • Talent Search: Conduct attribute-based searches using resume data to find matches among high-potential employees.
    • Talent Pools: Filter and search within manually created collections of employees based on your talent searches.
  • Powers AI-driven Learning: Identify skills gaps, develop skill development opportunities and retain top talent with Cornerstone Galaxy, the AI-powered Workforce Agility platform. By leveraging AI, Galaxy provides actionable insights into your employee’s skills, and helps you make data-driven decisions about your training program.
  • Award-Winning LMS: In the SelectHub Awards 2024, Cornerstone won best-in-class honors for assessments, user management and gamification, and integrations and extensibility.
  • Helps Deliver Immersive Learning Experiences: Cornerstone leverages XR simulations to immerse employees in realistic work scenarios and develop their skills. It offers secure, effective simulations of customer service situations and builds emotional confidence through authentic, controlled conversations. Additionally, the platform facilitates virtual hands-on learning, allowing employees to acquire new skills and adapt to new tools without interrupting their current workflows.

Industry Expertise

Cornerstone differentiates itself through its comprehensive talent management suite, analytics and reporting capabilities, strong user experience and mobile features, and an extensive partner ecosystem.

Cornerstone LMS Reviews

Average customer reviews & user sentiment summary for Cornerstone LMS:

User satisfaction level icon: great

1306 reviews

83%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Cornerstone LMS reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Easy to Learn: Users adjusted well to the system and navigated it easily in about 40% of reviews.
  • Satisfactory Features: Between 30% and 40% of users were happy with the features and 20% felt the platform frequently added improved functionality. The most popular features included customization options, course and content creation tools, third-party integrations and communication capabilities.
  • Excellent Reporting: Around 20% found the reporting comprehensive, usable and suited to their needs.
  • Fair Pricing: In 20% of user reviews, administrators felt they got good value for their money.

Cons

  • Poor Customer Support: By far, the biggest complaint was the customer service, with almost 40% of reviewers complaining about slow turnaround times, ineffective solutions or other issues.
  • Unintuitive User Experience: Around 30% of users disliked the overall user experience, with the most common complaints surrounding glitches, the data importing process, integration and reporting.
  • Overwhelming and Confusing: Between 10% and 20% found the number of features hard to learn.

Researcher's Summary:

Cornerstone Learning is an all-in-one LMS that brings together learning, growth, skills and capabilities into a personalized, curated experience for employees. Trusted by thousands of organizations across all sizes and industries, it supports employees from hire to retire.

Users generally find the system easy to learn and navigate and praise its frequent updates and improved functionality. They also find the reporting comprehensive and usable and feel it provides good value for their money.

The biggest drawback of Cornerstone among users is poor customer support, with reviewers complaining about slow turnaround times and ineffective solutions. Some users also reported issues with glitches, data importing, integration and reporting.

Overall, Cornerstone Learning is a comprehensive and customizable LMS that helps organizations provide personalized, engaging and compliant learning experiences for their employees. It’s particularly well-suited for organizations looking to boost productivity with version management and smooth inline content workflows

Key Features

  • Content Creation: Tailor existing Grovo courses or create new ones to fit your organization’s needs quickly.
    • Use various media types, including documents, videos, images and PowerPoint slides to enrich your content.
    • Enhance learning with interactive elements like quizzes to reinforce key concepts.
    • Design responsive, mobile-friendly courses using an intuitive interface.
    • Create, manage and analyze custom training materials efficiently.
  • Integrations Marketplace: Browse and select from a variety of partner-built integrations, including APIs, import loads and content subscriptions. Use pre-built integrations, connectors and flexible APIs to manage integrations easily, with a self-service platform for efficient data handling.
  • Immersive Learning: Use the Immerse tool to build personalized learning experiences in extended reality (XR) simulations of real-life work situations.
    • AI-Powered Content Authoring: Design immersive simulations with a range of environments, avatars and voices without needing coding or animation skills.
    • Skills Analytics Dashboard: Manage learning content and evaluations all from one dashboard.
    • Immersive Learning Content: Develop essential soft skills like leadership and communication through roleplay with virtual characters. Access a variety of pre-made content or create your own to fit your needs.
  • Surveys: Use various question types and response formats to collect information beyond course-based evaluations. Create detailed reports on individual survey responses or track trends over time with recurring surveys. Gather valuable information, such as employee interest in development opportunities or skills assessments for new roles.
  • Products: The company offers several solutions. Learning is the training, education and informational tool. However, several other applications with complementary goals are provided through the same company. All integrate with Learning and each other as part of the larger suite.
    • Careers: This coaching software helps managers praise over performers and give extra help to underperformers. Staff can use them to figure out their interests and build a path to growth within a company.
    • Content Anytime: For organizations looking to supplement their information with pre-made content, it has classes aimed at skill building in subjects such as communication, leadership and coaching, customer services, emotional intelligence, listening, personal growth, stress management and more.
    • Development: This helps with continuous growth by suggesting content so employees can build valuable skills. Whereas coaching is more geared toward building career goals, this focuses on the information from preferred sources whether that be books, podcasts, videos or something else.
    • HR: It provides HR data management to aid in decisions about the workforce, management and other organization-wide initiatives. The platform manages the human capital component of a business.
    • Performance: As a performance and workforce management platform, this aids in the high-level work of seeing the broader trends in skill gaps, performance and the overall talent pipeline. It has tools for giving staff reviews and ensuring performance processes are compliant.
    • Recruiting: Aimed at solving talent acquisition issues, this program helps with the discovery, acquisition and onboarding of talent. Some of its capabilities include attracting qualified candidates, AI insights for recruiting and showcasing a company’s unique brand and culture.
    • Other Solutions: It also has applications for SMB talent management, compliance, e-commerce, sales and other integrations.
  • Instructor-Led Training (ILT): ILT sessions are available in both virtual and physical classroom settings. This includes interest tracking, reservation capabilities, session rosters and waitlists. The solution has a wide range of delivery options including audio, digital files and documents, instructor-led classes, video and VR.
  • Grovo Microlearning Content: Use Grovo’s exclusive microlearning content through Cornerstone to provide impactful training on key topics that engage employees and support business goals.
    • Modify existing content or build new materials with the Grovo Create tool to fit your organization’s needs.
    • Access a wide range of content, including professional skills, leadership and management, modern compliance, diversity, equity, inclusion, and remote work essentials and fundamentals.
  • Mobile App: The Cornerstone CSX app allows you to access key features and a fast, intuitive learning experience on your device.
  • Core Features
    • Learner Home: View a personalized dashboard with company banners, training metrics and recommended content driven by machine learning.
    • Learning Search: Quickly find and filter courses by topic and duration to view relevant training options.
    • Learning Transcript: Manage your training history, track progress, and access ongoing and completed courses.
  • Use Cases
    • Log In: Switch language settings based on company preferences after logging in.
    • Learner Home: Receive personalized content recommendations and interact with training on your dashboard.
    • Learning Search: Locate and filter short courses to find relevant training.
  • Check-ins: Use Check-Ins to hold regular meetings and discussions with teams, focusing on alignment, coaching and performance development. Set up templates to guide discussions, help employees set goals, discuss career development and provide feedback. Schedule one-on-one or regular Check-Ins to ensure continuous communication and manage performance effectively.
  • Engage: Set up and schedule recurring feedback campaigns to capture employee satisfaction, engagement and commitment, and gain a complete view of workforce dynamics. Allow managers with the right permissions to access and review campaign results through a dedicated dashboard without creating or editing campaigns.
  • Assessments: Create tests and assignments to assess learner performance.
    • Use the Search bar to find specific assessments quickly.
    • View all assessments in the table, including their title, version, number of questions, last updated date and last updater.
    • Edit assessments, view current and previous versions, and manage version status (Draft or Published).
    • Publish assessments to make them available in the Course Console and Learning Assignment Tool. Note that once published, assessments are locked and cannot be edited.
  • Course Catalog: Manage and update metadata for learning objects (LOs) in your system. Adjust details like titles, keywords, subjects, recurrence settings, recommendations and email notifications.
  • Security: Keep your data safe on a foolproof learning platform.
    • Protect your data with 256-bit TLS encryption for secure data in transit.
    • Authenticate clients to control application access and ensure users only see what they’re authorized to view.
    • Benefit from FedRAMP authorization and regular audits to meet global and regional compliance requirements.
    • Use advanced cloud security measures to support heavy workloads.
    • Align with data protection regulations through integrated privacy features and commit to responsible AI technology in the workplace.

Approach to Common Challenges

  • Creating Custom Training: Content Studio helps learners discover, curate and gain insights into various content offerings. It uses AI-powered search and filters to find the best content for their needs. You can publish curated content collections as playlists and collaborate with other curators to optimize content quality. Accessible through Cornerstone CSX with a single click, it eliminates the need for multiple logins and interfaces.
  • Offering High-Quality Content: Cornerstone's content partnerships with over 200 premium providers deliver high-quality, diverse learning materials across various modalities and languages. These partnerships provide access to specialized content directly from industry experts, ensuring learners have access to the most relevant and up-to-date information.
  • Drive Strategic Planning: Cornerstone’s Predictive Analytics identifies performance trends and helps make better decisions about succession planning, career mobility and employee development.
    • Use predictive AI to improve hiring, development and retention strategies, and attract and nurture top talent.
    • Provide employees with career insights to guide their career paths and set proactive goals.
    • Offer visually engaging metrics and analyses to support strategic decisions for leaders and managers.
    • Benefit from over 100 pre-configured reports for real-time or scheduled delivery.
  • Providing Internal Career Growth Opportunities: The Talent Marketplace provides a centralized hub for job postings, career resources and development opportunities, enabling employees to take ownership of their career growth. This fosters a culture of internal mobility and continuous learning, helping you retain top talent and build a skilled, engaged workforce.
  • Building Job-Relevant Skills: Cornerstone’s focus on workforce agility enables you to predict and adapt to changes to achieve your goals. By implementing a comprehensive strategy, you can quickly build necessary skills, identify and address skill gaps, and make strategic talent decisions. This approach aligns individual goals with organizational growth, and ensures that your training remains flexible and people-focused.

Cost of Ownership

Frequently asked questions about Cornerstone’s pricing include:

Q. What is the starting price for Cornerstone LMS?
A. Pricing details about Cornerstone LMS aren’t available on their website. You can contact the vendor for a quote.

Q. Does Cornerstone LMS offer a free trial?
A. No, Cornerstone LMS doesn’t offer a free trial. It’s a paid subscription-based service.

Q. Is there a free version of Cornerstone LMS?
A. No, Cornerstone LMS doesn’t offer a free version. It’s a premium-only software.

Q. How are Cornerstone LMS licenses priced?
A. Cornerstone LMS licenses are priced based on the number of users. You can contact the vendor directly for a quote.

Q. Are there any setup fees for Cornerstone LMS?
A. Since pricing information isn’t available online, it's not clear whether Cornerstone charges any setup fees. You can contact them directly for more information.

Q. Does Cornerstone LMS offer volume discounts?
A. The website doesn’t explicitly mention volume discounts. Larger organizations should contact Cornerstone directly to discuss enterprise-level pricing.

Q. What factors influence the final cost of Cornerstone LMS?
A. The final cost of Cornerstone LMS would depend on factors such as the number of users, additional features or modules, and the level of customization or professional services you need.

License/Subscription Cost
  • Subscription-based pricing model - per user, per month
Maintenance Cost
  • Cost is included in the subscription cost
  • Provides immediate support services for a quick resolution to the problems faced while using the system
  • Provides access to the Knowledge Base and support center for getting quick answers to the problems faced by the users
  • Cornerstone’s Global Product Support (GPS) team offers ongoing support, both globally and locally to the users via its SLA support packages: Professional, Professional Plus, Premier and Premier Plus
  • The cost of these SLA Support packages is over and above the subscription cost
Installation/Implementation Cost
  • Cost is over and above the subscription cost and will vary based on the number of users
Customization Cost
  • Cost will vary based on the business requirements and size of the organization
  • Contact the company for pricing
Data Migration Cost/Change Management/Upfront Switching Cost
  • Cost will vary depending on the current software, amount of data to be migrated, availability of migration tools, the complexity of data, and gaps between the existing system and the new system.
Training Cost
  • Cost is over and above the subscription cost.
  • Cornerstone Learning requires mandatory training of the admin and end-users for the new solution purchased by the organization.
  • Offers online training programs, multiple training resources, and materials both for the admin and the end-user.
  • The vendor offers multiple training sessions every week, ranging from self-paced e-learning programs to webinars to Instructor-Led Training and Third-party vendor training programs.
Recurring/Renewal Costs
  • The cost is based on a monthly subscription fee determined by the number of users. Additional factors include customization costs, implementation fees, selected SLA support packages, and training support services.

Limitations

At the time of this review, these are the limitations according to user feedback:

  • Lacks Essential AI Features: Our analysis reveals that Cornerstone doesn’t include AI-driven features such as content translations, conversational AI, and AI-based search and tagging. If AI-powered learning is crucial for you, there are better alternatives to consider.
  • No Integrated Video Conferencing: Features such as screen sharing, virtual class attendance, virtual classrooms, on-demand recordings, interactive whiteboards and breakout rooms are only accessible via partner integrations.

Demo Resources

  • Case Studies: Read real-world success stories from companies that implemented Cornerstone LMS and witnessed positive outcomes in employee engagement, skills development and compliance.
  • Interactive Webinars: Attend live or on-demand webinars hosted by Cornerstone experts. These webinars showcase the platform's functionality and address specific user questions.
  • Product Tours & Demos: Request a personalized demo tailored to your organization's unique needs and learning goals, allowing you to experience the platform firsthand.
  • Customer Reviews & Testimonials: Explore user-generated reviews on independent platforms to gain valuable insights into the platform's strengths, weaknesses and user experience.
  • Free Trial: Sign up for a limited-time trial to test-drive the platform and explore its features, content creation tools and user experience in a real-world setting.

FAQs

Frequently asked questions about Cornerstone LMS include:

Q. Is Cornerstone LMS compatible with my current learning resources?
A. Cornerstone integrates with various LMSs, content libraries and single sign-on solutions, enabling you to leverage existing resources and avoid data silos.

Q. How easy is it to create and deliver courses in Cornerstone LMS?
A. The user-friendly interface and intuitive authoring tools allow even non-technical users to create engaging and interactive courses, with features like drag-and-drop functionality and pre-built templates.

Q. How can Cornerstone LMS track and measure learner progress?
A. Cornerstone provides advanced reporting and analytics capabilities, offering detailed insights into individual and group performance, course effectiveness and learning trends. This data empowers data-driven decision-making and optimizes learning experiences.

Q. How does Cornerstone LMS support mobile learning?
A. The Cornerstone mobile app allows learners to access courses, assessments and learning materials on their smartphones and tablets, providing flexibility and convenience for learning on the go.

Q. How does Cornerstone LMS ensure accessibility for all learners?
A. Cornerstone adheres to WCAG 2.1 accessibility standards, providing features like text-to-speech, closed captions and keyboard navigation to ensure an inclusive learning environment for all users.

Q. How secure is Cornerstone LMS?
A. Cornerstone protects sensitive learner data using industry-standard security measures, including data encryption, access controls and regular security audits.
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